Susan Glynn

Was NOT pleased at all. .Feel like I was scammed..I was only supposed to be the co- signer & payments were under $400 But after I signed & when the contract was sent to Ally .Feel like I was scammed..I was only supposed to be the co- signer & payments were under $400 But after I signed & when the contract was sent to Ally everything was changed and now there isnt a salesman that we were dealing with and was told Nothing we can do More

by KRC58845 Verified Customer Verified Customer

Report | Print

I hate getting my oil changed there. It takes so long. I was scheduled for 7:30 the first one in the door and it took 2 1/2 hours. That’s ridiculous!! I had my oil changed tires rotated It takes so long. I was scheduled for 7:30 the first one in the door and it took 2 1/2 hours. That’s ridiculous!! I had my oil changed tires rotated some kind of module recall and the checked my turning signals. But come on 2 1/2 hours. If I hadn’t bought the service contract I wouldn’t go back. More

by CHRISTYLOVSTUEN3 Verified Customer Verified Customer

Report | Print

Great service and fast. I wish I had unlimited oil charges for my vehicle, like I have on my truck! I wish I had unlimited oil charges for my vehicle, like I have on my truck! More

by OLGA12031984 Verified Customer Verified Customer

Report | Print

Great efficiency and got the work done on time. Very well done appreciate the effort Very well done appreciate the effort More

by LARRY@STONEGATEFELLOWSHIP.COM Verified Customer Verified Customer

Report | Print

Excelente atención y buen servicio ya estrenando mi terrain 2022 no tengo nada malo que decir terrain 2022 no tengo nada malo que decir More

by SANTOSAYALA442 Verified Customer Verified Customer

Report | Print

Not pleased. Truck sat there for 2 months before being looked at. Truck needed transmission control module. $1000 to replace, I agreed to fix it and declined the Truck sat there for 2 months before being looked at. Truck needed transmission control module. $1000 to replace, I agreed to fix it and declined the other useless $5k recommendations for everyday PM service that we handle on our own. Then I get the dreaded email that everybody in the world hates to get. "Transmission control module did not fix your problem, you need a cable and it will cost an extra $600 to replace it". Was this poor diagnosis by the tech? Was the TCM good and the cable bad and it was misdiagnosed? Were both bad and should have been presented on the 1st estimate? Nobody knows. I paid the $1000 and took a trailer to pick up my truck. I have been sending all my company vehicles to big spring for dealership repair, but this one was an exception because I didnt need the truck that week. Bad judgement on my part. More

by JAYSON.MILLER Verified Customer Verified Customer

Report | Print

It is the slowest service I’ve ever had. I’ve tried 3 times and only did this one because it was a warranty issue and it takes months to get something fixed. This last issue they had my van I’ve tried 3 times and only did this one because it was a warranty issue and it takes months to get something fixed. This last issue they had my van for 5 months before I got it back. More

by MIDLANDDENTIST Verified Customer Verified Customer

Report | Print

Clean and very efficient. The guy and girl that helped me where very professional and very helpful and got it done in a timely manner The guy and girl that helped me where very professional and very helpful and got it done in a timely manner More

by CHELSEY_MORROW27 Verified Customer Verified Customer

Report | Print

Excellent service from the service steam to the funny billing lady! 100% recommend in midland billing lady! 100% recommend in midland More

by FERNANDOMFSTER Verified Customer Verified Customer

Report | Print

Amazing job very professional and respectful, explained to me of my warranty and no wait time. to me of my warranty and no wait time. More

by ARTURO_ALVAREZ84 Verified Customer Verified Customer

Report | Print