Susan Havrilla | Page 3
Ford Certified Product Specialist
Larson Ford
1150 Ocean Ave
Lakewood, NJ 08701
Dealership Experience
8 yrs
Industry Experience
11 yrs, 10 mos
64 Reviews
Write a Review64 Reviews of Susan Havrilla
December 28, 2019
Used truck purchase After inquiring online Susan contacted me immediately and checked out a few questions I had promptly before I even went to the dealership. When I went After inquiring online Susan contacted me immediately and checked out a few questions I had promptly before I even went to the dealership. When I went to the dealership with my wife I was greeted immediately . I made an offer and unlike some dealers that just say they think that’s their price and get a little annoyed that you don’t agree. We reached an agreement in minutes not hours as I’ve experienced at other dealers . Sue and your manager were very fast and fair in establishing an out the door price. The financing department was very up front and fast with getting us out the door and not trying to tack on a bunch of charges that other dealers have tried to pull on me in the past. This was the most pleasant and even as importantly quick car buying experience I’ve ever had. I have 5 children and have bought a lot of cars in my 63 years. You will surely see me in the future. Thanks. More
Other Employees Tagged: I forgot the finance guys name. It was his first time according to him. He was great
December 13, 2019
Buying A new Suv It was a pleasure to buy a new 2020 Ford Explorer from them very honest,nice people and gave me a great deal and very easy to deal with. It was a pleasure to buy a new 2020 Ford Explorer from them very honest,nice people and gave me a great deal and very easy to deal with. More
Other Employees Tagged: Tracy Black , Ken
December 03, 2019
Welcoming Experience! I had just come from another dealership down the road and was treated poorly and so I wasn’t expecting much when I walked into Ford however I was plea I had just come from another dealership down the road and was treated poorly and so I wasn’t expecting much when I walked into Ford however I was pleasantly surprised. Susan greeted me immediately and had me sit down and tell her what I was looking for in a car. She was very respectful when asking me personal questions. Tracy knew that I am a single mom of twins and had all the paperwork ready so I could get home fast. She made sure I understood everything. More
Other Employees Tagged: Tracy Black
November 26, 2019
Linda and John I continue to have a great experience at this dealership. Sales people and finance. In and out in 3 hours with a new vehicle. This is my fourth I continue to have a great experience at this dealership. Sales people and finance. In and out in 3 hours with a new vehicle. This is my fourth vehicle and in a year will do it again. More
Other Employees Tagged: Tracy Black
October 24, 2019
New Ranger Sue was so helpful in finding the right Ranger for me! She was understanding of my situation and listened to what I needed and wanted in a truck. Ever Sue was so helpful in finding the right Ranger for me! She was understanding of my situation and listened to what I needed and wanted in a truck. Everyone was helpful with the whole process and I am so happy to be driving my new Ranger! Definitely recommend Sue at Larson Ford. More
Other Employees Tagged: Tracy Black
October 15, 2019
Couldn’t have asked for better service! Sue was the best! We were shopping around and couldn’t believe the difference in service and helpfulness we received when at Larson. Not only did Sue Sue was the best! We were shopping around and couldn’t believe the difference in service and helpfulness we received when at Larson. Not only did Sue get us into the car that we wanted but was able to get us out of our current lease early and made it all seamless! We will be back when my wife’s car is up in a few years More
Other Employees Tagged: Michele Shalhoub, Tracy Black
October 02, 2019
My purchase My is experience with ford larson great Susan the sales person was just wonderful She make everthing went smoothly. I wish susan all the best and c My is experience with ford larson great Susan the sales person was just wonderful She make everthing went smoothly. I wish susan all the best and continue doing at A good sales person and keep up the good work More
September 23, 2019
Susan Havrilla Susan Was very professional while at the same time very friendly and helpful. It was a pleasure to buy our car with her. I will buy our next car from Susan Was very professional while at the same time very friendly and helpful. It was a pleasure to buy our car with her. I will buy our next car from her. More
September 20, 2019
Pleasant This was probably one of if not the easiest car buying experiences I have ever had. The saleswoman Susan was very knowledgable and helped figure out a This was probably one of if not the easiest car buying experiences I have ever had. The saleswoman Susan was very knowledgable and helped figure out all the bells and whistles on my new car. All in all great experience and I will be recommending anyone who needs a car to Larson Ford. More
March 13, 2019
Awesome! Great dealership! Susan and John were excellent! Both were very professional and made my buying experience a pleasure. Susan wasn’t pushy and was ver Great dealership! Susan and John were excellent! Both were very professional and made my buying experience a pleasure. Susan wasn’t pushy and was very honest when came to the price of the vehicle I purchased. She took her time and showed me how to operate everything on my new truck. I received a decent offer on my trade in, which was also a pleasent surprise! I highly recommend this dealership! More
Other Employees Tagged: Big John Duncsak