Susan Havrilla
Susan Havrilla at Larson Ford
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Susan Havrilla | Page 4

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

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4.7
64 Reviews

Dealership Experience

8 yrs

Industry Experience

11 yrs, 10 mos

4.7

64 Reviews

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64 Reviews of Susan Havrilla

March 11, 2019

Dealership Rating
Employee Rating

Pleasant experience Buying my new Ford Escape was very pleasant experience. My salesperson Susan explained any and every question I had. I would recommend your dealershi More

by Cklogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Mar 11, 2019

Larson Ford responded

Thank you for the recommendation! We hope you enjoy your new Escape!

March 07, 2019

Dealership Rating
Employee Rating

Comfortable with decision I felt very comfortable choosing my car at Larson Ford. The sales person didn't push me or try to talk me into situations I wasn't there for. I went More

by ColRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Mar 07, 2019

Larson Ford responded

Thank you for the recommendation! We appreciate it!

February 18, 2019

Dealership Rating
Employee Rating

No pressure, great deals, superior vehicles, fantastic servi My experience was wonderful. No pressure from sales team and great selection of vehicles at a great price. Several women working in sales - a pleasur More

by DJaques
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Feb 19, 2019

Larson Ford responded

We aim to provide the best customer service possible! We are glad you had a great experience!

January 31, 2019

Dealership Rating
Employee Rating

Excellent Experience! Susan at Larson Ford was an absolute pleasure to do business with, She made the entire experience easy and I will definitely return to Larson Ford an More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2019

Larson Ford responded

Thank you for the recommendation and excellent feedback!

January 19, 2019

Dealership Rating
Employee Rating

New Edge I just leased the Ford Edge, i dealt with Susan and she was great. She went above and beyond. I then had to sign the paperwork to finalize the deal More

by New Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Jan 21, 2019

Larson Ford responded

Thank you for the great 5-star review!

December 18, 2018

Dealership Rating
Employee Rating

Very professional! The staff here treated us with respect and kindness and made every effort to make sure our son got the car he wanted! The friendly atmosphere from sal More

by Donna2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Dec 19, 2018

Larson Ford responded

Thank you for the amazing feedback! We hope to see you again!

December 14, 2018

Dealership Rating
Employee Rating

Used F-150 purchase I had a good experience when buying my used car at Larson Ford. It took some time for me to make a decision as I was waiting for a used vehicle that More

by Michael Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Dec 17, 2018

Larson Ford responded

Thank you for the great 5-star review! We are glad you had a great experience in our dealership!

October 01, 2018

Dealership Rating
Employee Rating

Good job The entire sales team worked diligently to bring the sale to the table.checking stock to see what was available to meet my truck desires. More

by Bob68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

Oct 02, 2018

Larson Ford responded

Thank you, bob! We're glad our team was able to find the perfect Ford truck for you! Please let us know if there is anything else we can do!

September 22, 2018

Dealership Rating
Employee Rating

Stright foward sales Very very happy with my experience today Susan was one of the easiest sales person to deal with great feeling of being comfortable and felt I wasnt be More

by Scotjmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Sep 24, 2018

Larson Ford responded

Thank you! Susan is one of our best team members! Enjoy your new Ford!

September 04, 2018

Dealership Rating
Employee Rating

Great experience!! I bought a 2015 edge over Labor Day weekend and I could not be more pleased! Susan and the manager were excellent in helping come to a great deal to g More

by Jess1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

Sep 06, 2018

Larson Ford responded

Thanks for the review! Susan is a great employee, we are glad she was able to help you get into a new vehicle!

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