![Susan Havrilla at Larson Ford](https://cdn-user.dealerrater.com/images/dealer/25521/employees/c3ce010e9ae8.jpg)
Susan Havrilla | Page 5
Ford Certified Product Specialist
Larson Ford
1150 Ocean Ave
Lakewood, NJ 08701
Dealership Experience
8 yrs, 1 mo
Industry Experience
11 yrs, 11 mos
64 Reviews
Write a Review64 Reviews of Susan Havrilla
August 29, 2018
Second car We had a great experience leading our second car with Susan at Larson Ford dealership. She was extremely knowledgable and quick, which was important t We had a great experience leading our second car with Susan at Larson Ford dealership. She was extremely knowledgable and quick, which was important to us! She was able to get us accurate information on the cara we were interested in and able to narrow down our decision within a very short time. All said and done we were in and out in about a hour and now have an amazing deal on our second family car. Highly recommend Susan and her team at Larson Ford. More
August 27, 2018
Great experience Great place! Everyone was super friendly, I felt no pressure, & most importantly I left feeling satisfied! I would definitely purchase another vehicle Great place! Everyone was super friendly, I felt no pressure, & most importantly I left feeling satisfied! I would definitely purchase another vehicle here! Thank you More
Other Employees Tagged: Robert F. Barranger Jr. , Donna Ewing
August 20, 2018
Awesome experience This is our third car with Larson. The sales team is great, and Susan and Gene made it headache free. Quick straightforward trade numbers in line w This is our third car with Larson. The sales team is great, and Susan and Gene made it headache free. Quick straightforward trade numbers in line with expectations and a fair vehicle value. Will be back More
Other Employees Tagged: Gene Wendelken
August 13, 2018
No Pressure. Made buying a Pleasure. Susan was our salesperson and she was a pleasure to work with. Very patient answering all of our questions and with test driving a few 2018 F150s. I f Susan was our salesperson and she was a pleasure to work with. Very patient answering all of our questions and with test driving a few 2018 F150s. I found a few really good deals off of their own website and when it came time to discuss the price on a couple of them that I was interested in, it was a no nonsense straight forward conversation. The 2018 F150 XLT Crewcab that I purchased that day was exactly as advertised including the rebates and great final price. I highly recommend Susan as a salesperson and Larson Ford as a dealership. On a side note, I love the F150 XLT, awesome truck.....Jim H More
Other Employees Tagged: Tracy Black
August 11, 2018
No sales pressure My experience at Larson Ford was a good one as there was no strong sales pressure that most dealers use. When buying a new car I never really liked de My experience at Larson Ford was a good one as there was no strong sales pressure that most dealers use. When buying a new car I never really liked dealing with sales people as they try to make the sale and would make me feel very uncomfortable with the whole process, not so at Larson Ford. Dealing with Susan was very pleasant and no pressure. I would recommend Larson to anyone in the market for a new car. More
August 08, 2018
People Make The Difference Third purchase from Larson since 2012 Would not shop a FORD anywhere else Shout out to Tracy, Big John, John Kaiser and Susan !! Great Team Third purchase from Larson since 2012 Would not shop a FORD anywhere else Shout out to Tracy, Big John, John Kaiser and Susan !! Great Team More
Other Employees Tagged: Tracy Black
August 06, 2018
Great experience Larson’s friendly staff makes you feel comfortable while negotiating a price that suits your budget! I will definitely be sending friends and family f Larson’s friendly staff makes you feel comfortable while negotiating a price that suits your budget! I will definitely be sending friends and family for their car needs! More
Other Employees Tagged: Tracy Black
July 30, 2018
A no nonsense approach to selling cars. They tell you the price they will sell the truck at - no haggling. Truly a delight to us (the consumer). Other Ford dealers are still playing the "h They tell you the price they will sell the truck at - no haggling. Truly a delight to us (the consumer). Other Ford dealers are still playing the "how about this price" game and it is no longer acceptable. Others need to learn from Larson Ford More
July 21, 2018
Excellent Customer Service Wonderful customer service! Everyone was friendly, not pushy and was willing to work with us. Fantastic experience from sales to financesz highly rec Wonderful customer service! Everyone was friendly, not pushy and was willing to work with us. Fantastic experience from sales to financesz highly recommend. Thank you! More
Other Employees Tagged: Gene Wendelken
July 13, 2018
So excited! From my phone call from Michelle, to my appointment with Susan and last but not least Tracey for financing it was a great day. Relaxing, as much as From my phone call from Michelle, to my appointment with Susan and last but not least Tracey for financing it was a great day. Relaxing, as much as it can be waiting for financing, and not stressful at all. They took good care if me and were almost as happy as I was getting my brand new Escape! These ladies ruled!!! Thanks so much. Donna Applegate. More
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Other Employees Tagged: Michele Shalhoub, Tracy Black
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