Susan Havrilla
Susan Havrilla at Larson Ford

Susan Havrilla | Page 9

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

Contact Me
5.0
91 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

14 yrs

5.0

91 Reviews

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91 Reviews of Susan Havrilla

February 15, 2018

Dealership Rating
Employee Rating

Fantastic Dealership Just the finest people I have ever dealt with in the automotive dealership. Susan was very helpful and made sure my wife who will be using this car, More

by R Osle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Feb 20, 2018

Larson Ford responded

We are so happy to hear that Susan and Big John were able to assist you and your wife while you were purchasing your vehicle! Customer satisfaction is our top priority and we are glad to hear we accomplished it! We look forward to seeing you in the future and we hope your wife enjoys the new vehicle!

February 13, 2018

Dealership Rating
Employee Rating

Awesome experience My husband and I were so impressed with our experience at Larson Ford. Susan is one of the most pleasant, knowledgeable and accommodating salespeople More

by Mary Artache
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Feb 14, 2018

Larson Ford responded

Mary, we are very happy to hear that Susan was very helpful while you were at our dealership! Thank you for the positive words, and we hope to see you in the future!

February 08, 2018

Dealership Rating
Employee Rating

2018 GeoSport Susan did an excellent job getting me out of my 2015 Fiesta lease and into a NEW 2018 GeoSport titanium SUV. Quick work with all the paperwork, thank More

by Rick 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2018

Larson Ford responded

Rick, we are pleased to hear that Susan was able to get into a your GeoSport SUV, and Tracy was able to efficiently help you with your paperwork! Do not hesitate to reach out with any questions you may have!

January 27, 2018

Dealership Rating
Employee Rating

Only a few hours start to finish. Very motivated sellers. They were helpful all the way through the process and transparent about how I can get the best possible deal on the car. My sa More

by Jk1529
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

January 24, 2018

Dealership Rating
Employee Rating

Bought a Car While Bringing My Truck in For Service This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out More

by Wayne Duszczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 05, 2018

Dealership Rating
Employee Rating

It was wonderful This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a fir More

by Diane714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Jan 08, 2018

Larson Ford responded

Thank you Diane! We really appreciate the kind words about Susan! Enjoy your new vehicle!

November 19, 2017

Dealership Rating
Employee Rating

Great Service, Products and People We had purchased 2 new vehicles in 2013 and used the service department to maintain them. We needed another vehicle, purchased a 2017 Edge Titanium. A More

by Carl Hoitela Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Pellicano, Michele Shalhoub, Tracy Black , Jazmyn Foster

Nov 21, 2017

Larson Ford responded

Thank you Carl! We look forward to seeing you again for your next vehicle!

October 31, 2017

Dealership Rating
Employee Rating

Very pleased with entire purchase experience. As of Friday, October 20th, 2017 I am the new owner of a 2017 F-150. I am writing to you to let you know of the Positive Purchase Experience I recentl More

by RCORCICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

Nov 08, 2017

Larson Ford responded

Thank you! Enjoy your new F-150! It's a GREAT truck!

September 10, 2017

Dealership Rating
Employee Rating

Excellent buying experience, very accommodating sales staff Susan H. and the entire staff was just amazing in helping me threw my buying of a Used F250 super cab , they were able to set me up with a great deal. More

by James E Boyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Sep 13, 2017

Larson Ford responded

Thank you so much for the kind words, James! We are thrilled that Susan took great care of you and helped get you into your new vehicle! At Larson Ford, we strive to give our customers the best service every time and make the car buying process as easy as possible. We appreciate the feedback and look forward to seeing you back at our dealership in the future. Sincerely, Rob Larson, GM

August 17, 2017

Dealership Rating
Employee Rating

Amazing service I would definitely recommend this dealership. They have amazing customer service and genuinely care about their buyers. I am very happy with my purcha More

by B123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Shalhoub , Big John Duncsak, Gene Wendelken

Aug 18, 2017

Larson Ford responded

Hello, Thank you so much for your five star review & rating. I am happy to hear you had amazing service at Larson Ford! We are extremely grateful for our staff and the services they provide. Thank you for recommending Larson Ford & we look forward to working with you again in the future. Please enjoy your new vehicle. Sincerely, Rob Larson, GM

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