Susan Havrilla | Page 9
Ford Certified Product Specialist
Larson Ford
1150 Ocean Ave
Lakewood, NJ 08701
Dealership Experience
10 yrs, 2 mos
Industry Experience
14 yrs
91 Reviews
Write a Review91 Reviews of Susan Havrilla
February 15, 2018
Fantastic Dealership Just the finest people I have ever dealt with in the automotive dealership. Susan was very helpful and made sure my wife who will be using this car, Just the finest people I have ever dealt with in the automotive dealership. Susan was very helpful and made sure my wife who will be using this car, understood everything about it. She was even kind enough to set up the Bluetooth phone for her. Probably the nicest thing about both Susan and Big John is that I never felt as if they were trying to pressure me into anything. Both presented the facts, answered any questions I might have and allowed me to make my discussion without trying to change my mind. In all a great experience in buying a car, and I will go back there when I need a car for myself. More
Other Employees Tagged: Big John Duncsak
February 13, 2018
Awesome experience My husband and I were so impressed with our experience at Larson Ford. Susan is one of the most pleasant, knowledgeable and accommodating salespeople My husband and I were so impressed with our experience at Larson Ford. Susan is one of the most pleasant, knowledgeable and accommodating salespeople ever! We were not expecting to leave the dealership IN TWO HOURS with both the car we came to see and the money we were willing to pay! Unbelievable pressure-free experience from start to finish! We will highly recommend Larson Ford to everyone we know who is in the market for a vehicle. More
Other Employees Tagged: Tracy Black
February 08, 2018
2018 GeoSport Susan did an excellent job getting me out of my 2015 Fiesta lease and into a NEW 2018 GeoSport titanium SUV. Quick work with all the paperwork, thank Susan did an excellent job getting me out of my 2015 Fiesta lease and into a NEW 2018 GeoSport titanium SUV. Quick work with all the paperwork, thanks Tracy! Thanks, to Jasmine in helping set up my SYNC /Ford Pass system. More
January 27, 2018
Only a few hours start to finish. Very motivated sellers. They were helpful all the way through the process and transparent about how I can get the best possible deal on the car. My sa Very motivated sellers. They were helpful all the way through the process and transparent about how I can get the best possible deal on the car. My saleswoman, Susan, was great and extremely knowledgeable about the product. Would definitely go back! More
Other Employees Tagged: Tracy Black , Big John Duncsak
January 24, 2018
Bought a Car While Bringing My Truck in For Service This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out This dealer sold my my 2016 Ford F350. I called other dealer closer to home after having a hard start and check engine light they booked me a week out. I called Larson and had problem looked at next day. While there Susan Havrilla showed me several used vehicles and I chose a Lincoln MKC from their stock to back up my F350 needs. She was professional and did not push me in any way. She did help me get my price. I recommend her as a sales rep. More
January 05, 2018
It was wonderful This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a fir This dealership is fantastic, and my sales consultant was the greatest . Her name is Susan Havrilla. Susan made the process extremely easy, for a first time new car buyer. I was so pleased with the support and service at Larson Ford, I will recommend to anyone to go to Larson Ford, because again they made buying a new car extremely easy and comfortable. Thank you Susan Havrilla and everyone at Larson Ford. Diane Murphy from Brooklyn More
Other Employees Tagged: Tracy Black
November 19, 2017
Great Service, Products and People We had purchased 2 new vehicles in 2013 and used the service department to maintain them. We needed another vehicle, purchased a 2017 Edge Titanium. A We had purchased 2 new vehicles in 2013 and used the service department to maintain them. We needed another vehicle, purchased a 2017 Edge Titanium. All the employees we dealt with were friendly and helpful. the purchase price was more than fair. In the future should I need another vehicle we will return to Larson Ford. Thank-you Larson Ford for making the process easy again. More
Other Employees Tagged: Tim Pellicano, Michele Shalhoub, Tracy Black , Jazmyn Foster
October 31, 2017
Very pleased with entire purchase experience. As of Friday, October 20th, 2017 I am the new owner of a 2017 F-150. I am writing to you to let you know of the Positive Purchase Experience I recentl As of Friday, October 20th, 2017 I am the new owner of a 2017 F-150. I am writing to you to let you know of the Positive Purchase Experience I recently went thru at Larson Ford, and what a great team of people you have working for you. From the initial sales contact from the Internet team to meeting and working with my sales specialist and then meeting the sales manager and Business director, every step of the process was smooth and relaxing and stress free. Everyone involved was courteous, attentive, and very knowledgeable. Over the years of purchasing new vehicles I can honestly say that this was the best to date and I would recommend Larson Ford and this team to anyone and during any conversation. My vehicle is currently having extras installed at the Quick Lane from being purchased while working with Tracy Black. The customer satisfaction follow up from Tracy and Susan Havrilla on my purchase has been thoroughly pleasant. More
Other Employees Tagged: Tracy Black , Big John Duncsak
September 10, 2017
Excellent buying experience, very accommodating sales staff Susan H. and the entire staff was just amazing in helping me threw my buying of a Used F250 super cab , they were able to set me up with a great deal. Susan H. and the entire staff was just amazing in helping me threw my buying of a Used F250 super cab , they were able to set me up with a great deal. on a Beautiful truck More
Other Employees Tagged: Tracy Black
August 17, 2017
Amazing service I would definitely recommend this dealership. They have amazing customer service and genuinely care about their buyers. I am very happy with my purcha I would definitely recommend this dealership. They have amazing customer service and genuinely care about their buyers. I am very happy with my purchase and will definitely recommend and be back in the future. More
Other Employees Tagged: Michele Shalhoub , Big John Duncsak, Gene Wendelken

