Susan Havrilla
Susan Havrilla at Larson Ford

Susan Havrilla | Page 8

Ford Certified Product Specialist

Larson Ford

1150 Ocean Ave
Lakewood, NJ 08701

Contact Me
5.0
89 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

13 yrs, 11 mos

5.0

89 Reviews

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89 Reviews of Susan Havrilla

August 08, 2018

Dealership Rating
Employee Rating

People Make The Difference Third purchase from Larson since 2012 Would not shop a FORD anywhere else Shout out to Tracy, Big John, John Kaiser and Susan !! Great Team More

by JerseyGuy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Aug 08, 2018

Larson Ford responded

Thank you for being a longtime customer! We hope to see you again soon!

August 06, 2018

Dealership Rating
Employee Rating

Great experience Larson’s friendly staff makes you feel comfortable while negotiating a price that suits your budget! I will definitely be sending friends and family f More

by KelCorb32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Aug 07, 2018

Larson Ford responded

Thank you for recommending us! We're so glad that your experience was a great one!

July 30, 2018

Dealership Rating
Employee Rating

A no nonsense approach to selling cars. They tell you the price they will sell the truck at - no haggling. Truly a delight to us (the consumer). Other Ford dealers are still playing the "h More

by Rich N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2018

Larson Ford responded

Thank you, Rich! We take pride in our easy and transparent buying process! Let us know if there is anything else we can do for you and your new Ford!

July 21, 2018

Dealership Rating
Employee Rating

Excellent Customer Service Wonderful customer service! Everyone was friendly, not pushy and was willing to work with us. Fantastic experience from sales to financesz highly rec More

by Icampese22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gene Wendelken

Jul 23, 2018

Larson Ford responded

Thank you! We're glad you had a simple and easy car buying experience!

July 13, 2018

Dealership Rating
Employee Rating

So excited! From my phone call from Michelle, to my appointment with Susan and last but not least Tracey for financing it was a great day. Relaxing, as much as More

by Djapplegate
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michele Shalhoub, Tracy Black

Jul 16, 2018

Larson Ford responded

Thank you, Donna! We take pride in our team! Enjoy your new Escape!

June 15, 2018

Dealership Rating
Employee Rating

Excellent experience! Susan was very knowledgeable of the vehicles and helped me choose the car that was the best fit for me. She was wonderful to work with, and explained More

by EliseMarie93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2018

Larson Ford responded

Thank you for your business, Elise! We look forward to working with you again in the future!

April 11, 2018

Dealership Rating
Employee Rating

Excellent Sue and the Larson ford family are great. Loved working with them to get us our new car. I look forward to working with them again in the future with More

by Dk7474
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black , Big John Duncsak

Apr 19, 2018

Larson Ford responded

Thank you so much for the excellent review! We are so glad to hear you enjoyed your car buying experience at Larson Ford! Enjoy your new vehicle!

February 28, 2018

Dealership Rating
Employee Rating

Easy to do business with and competitively priced. This is my second car from Larson. The selection and sales process was straight forward and relaxed. Paperwork was reviewed, questions answered and co More

by BobsReview
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Mar 05, 2018

Larson Ford responded

Bob, thank you so much for the great review! We are so happy to hear that we were able to assist you during your car buying experience! We look forward to seeing you in the future!

February 15, 2018

Dealership Rating
Employee Rating

Fantastic Dealership Just the finest people I have ever dealt with in the automotive dealership. Susan was very helpful and made sure my wife who will be using this car, More

by R Osle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Big John Duncsak

Feb 20, 2018

Larson Ford responded

We are so happy to hear that Susan and Big John were able to assist you and your wife while you were purchasing your vehicle! Customer satisfaction is our top priority and we are glad to hear we accomplished it! We look forward to seeing you in the future and we hope your wife enjoys the new vehicle!

February 13, 2018

Dealership Rating
Employee Rating

Awesome experience My husband and I were so impressed with our experience at Larson Ford. Susan is one of the most pleasant, knowledgeable and accommodating salespeople More

by Mary Artache
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tracy Black

Feb 14, 2018

Larson Ford responded

Mary, we are very happy to hear that Susan was very helpful while you were at our dealership! Thank you for the positive words, and we hope to see you in the future!

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