Dealership Experience
9 yrs, 6 mos
Industry Experience
44 yrs, 11 mos
123 Reviews
Write a Review123 Reviews of Susan Mauldin
September 16, 2025
Staff was knowledgeable, courteous andtha competent. The facility was outstanding, the work performed was excellent, and the price was surprisingly low. You have a new regular customer. Scott was gr The facility was outstanding, the work performed was excellent, and the price was surprisingly low. You have a new regular customer. Scott was great! Thanks More
Other Employees Tagged: Zoya Allen, Mark Allen
August 31, 2025
I have been using this dealer several years for my service needs on all my GMC Sierra 1500 Denali's as well as my wife's Lexus RX350. Along the way, I have had minor annoyances dealing with differing service needs on all my GMC Sierra 1500 Denali's as well as my wife's Lexus RX350. Along the way, I have had minor annoyances dealing with differing levels of things that could be categorized between incompetence to not giving a crap. Understanding that in today's post covid level of service one comes to expect, its just not as customer oriented as it was even 10 years ago. Nothing has until now become a firm deal breaker. At my last oil change I used a 20.00 off coupon and ask if it would be applicable on the Lexus. I was assured it was but after the completion I was handed an invoice for the same amount as previously charged. When I asked the service writer he explained the up charge for the Lexus filter was 20.00 higher than the normal filter they use. I have had this vehicle oil changed at this location 6 times prior and this has never come up until I use the 20.00 coupon. Today, based on my most recent previous experience, I decided to change my own oil on the GMC Sierra and have found the oil pan drain plug to be resistant to my strength of 65ft# using a torque wrench. I am assuming they are NOT adhering to their Mfg recommendation of 18ft# for this oil pan. Why am I not shocked? If mediocrity is what you seek this is definitely the place to go. More
August 27, 2025
I had a bad battery & called in to mark allen cause I always let them work on my suv which I purchased from them, well they told me to bring In Asa I can , I did & since I brought it there in 2023 I did always let them work on my suv which I purchased from them, well they told me to bring In Asa I can , I did & since I brought it there in 2023 I didn’t have to pay for a new one, thank God & Mark Allen!!!!!! More
August 13, 2025
This is the best car dealership I know , they aim to please, Mark Allen in Glenpool Oklahoma is the only place I take my 2022 Chevy Equinox, I live in Tulsa and I would rather drive an extra mile to Gle please, Mark Allen in Glenpool Oklahoma is the only place I take my 2022 Chevy Equinox, I live in Tulsa and I would rather drive an extra mile to Glenpool than take it where I do not know the people. Mark Allen is number 1 on my list. More
Other Employees Tagged: Zoya Allen, Mark Allen , Scott?

