Susan Moore
Susan Moore at Duval Ford
Refer Me

Susan Moore | Page 2

Salesperson

Duval Ford

1616 Cassat Ave
Jacksonville, FL 32210

Contact Me
5.0
115 Reviews

Very personable,love the outdoors,sports and my family .

Dealership Experience

12 yrs, 5 mos

Industry Experience

12 yrs, 5 mos

Languages Spoken

English English

5.0

115 Reviews

Write a Review

115 Reviews of Susan Moore

April 05, 2023

Dealership Rating
Employee Rating

Susan did a great job getting us in and out of the dealership very quickly. More

by margettes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Apr 10, 2023

Duval Ford responded

Duval Ford respects your time Margettes. Thanks for recognizing Susan and our entire team's dedication to great customer service.

December 21, 2022

Dealership Rating
Employee Rating

José Negron, Rafael Mejia and Susan Moore are Superstars. They all are consummate professionals. They made the whole process a wonderful experience. I am a Duval Ford customer for life. More

by terry52carter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mejia , José Negron

Dec 23, 2022

Duval Ford responded

Thanks terry52carter for sharing your 5 star experience with Duval Ford on Cassat Avenue. Jose's team work diligently every day to earn your rating.

November 07, 2022

Dealership Rating
Employee Rating

Susan , and everyone else involved in my purchase were an absolute pleasure to work with. Thank you to the entire Duval Ford team for the great customer service and overall purchase experience that they pro More

by jtstorm18
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Delgado

Nov 07, 2022

Duval Ford responded

Bell rung for another Duval Real Deal success story. Thank you jtstorm18 for your 5 star feedback for the Duval Ford sales team - we make car buying real fair, real fast and real friendly.

October 28, 2022

Dealership Rating
Employee Rating

Susan and Jose made it a enjoyable experience, great place to buy. I have bought many from Duval and will buy any future vehicles there also. More

by Russ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Duval Ford responded

Duval Ford is honored to be your dealership of choice Russ, we appreciate your repeat business.

August 14, 2022

Dealership Rating
Employee Rating

I’ve purchased multiple vehicles here over the years and the people and service are consistently outstanding. I’d highly recommend to everyone. More

by Kanemichaelc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sherrod Anderson, Rafael Mejia

Aug 15, 2022

Duval Ford responded

Thank you Kanemichaelc for the 5 stars for Duval Ford's sales team. we appreciate your continued business and support.

April 25, 2022

Dealership Rating
Employee Rating

Outstanding service, communication and follow up. A pleasure to do business with such a group of people. More

by Joe C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jose Negron , Ryan Jordan

Apr 27, 2022

Duval Ford responded

Thank you Joe for making Duval Ford your dealership of choice for service on your vehicle. Our Service First philosophy includes clear communications and great customer service.

April 20, 2022

Dealership Rating
Employee Rating

This dealership is very profession and friendly. They were very efficient getting me and my wife in and out. More

by steve.hess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Duval Ford responded

Thank you steve.hess for the 5 star review for Duval Ford on Cassat Avenue. The Duval Difference provides the knowledgeable, friendly staff, clear communications and great time management.

March 05, 2022

Dealership Rating
Employee Rating

Rafeal was fantastic. He and Susan made our purchase as quick and painless as possible. They had all of our paperwork ready upon arrival and we were out within the hour! More

by bradshaw_0108
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rafael Mejia

Mar 07, 2022

Duval Ford responded

Love to hear from another happy Duval Difference customer - we make it real fair, real fast and real friendly. Thanks bradshow_0108 for the 5 stars for Rafael, Susan and the entire Duval Ford sales team.

January 24, 2022

Dealership Rating
Employee Rating

Remeel is an amazing salesman that left no stone unturned. He kept me updated when my vehicle was delivered and ready for pickup. More

by bmcsraisr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Warren Hart, Sherrod Anderson, Tino Lebron , Rameel, Tino, Lionel

Jan 26, 2022

Duval Ford responded

This is another Duval Difference success story with bmcsraisr. Our sales associates make your car buying experience real fair, real fast and real friendly including clear communications.

December 04, 2021

Dealership Rating
Employee Rating

I have purchased vehicles from Duval Ford since 1964. Quality build vehicles for the road, professional sales team, especially Susan, outstanding service technicians under the supervision of Richard Jor More

by jjkeane904
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Tackett, Patti Ulsch

Dec 06, 2021

Duval Ford responded

So honored to have you as a repeat customer jjkeane904. Duval Ford appreciates the stellar review and your continued repeat business.

Dec 06, 2021

jjkeane904 responded

This dealership and employees are an asset to Jacksonville. Duval Ford has served the vehicle needs of my fellow citizens since 1915 or so. I have had very few issues with any vehicle I purchased from Duval, with any minor issues resolved to my complete satisfaction. Thank you.

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