Susan Rosales | Page 22

They made everything simple and gave me an update while my car was being worked on my car was being worked on More

by tylerm0725 Verified Customer Verified Customer

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Susanne was very attentive to the reason for our visit. She explained in detail what was done to our vehicle. Excellent customer service! She explained in detail what was done to our vehicle. Excellent customer service! More

by myrnav73.mg Verified Customer Verified Customer

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I don't remember the person from Service Dept who helped me. She had short hair with glasses. She was awesome and spectacular. me. She had short hair with glasses. She was awesome and spectacular. More

by xtcchiller Verified Customer Verified Customer

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Muy honestos en el servicio de mi carro, me explicaron todo lo que necesita mi carro para funcionar al 100 todo lo que necesita mi carro para funcionar al 100 More

by TAVITO.GUARNEROS Verified Customer Verified Customer

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Service is outstanding and personnel are friendly which makes the time there relaxing. No pressure. makes the time there relaxing. No pressure. More

by DKP2552 Verified Customer Verified Customer

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Susan was awesome! However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. However I am still disappointed that the appointment I had 10 days earlier was cancelled when I showed up due to my maintenance light not being on. I had about 11,000 miles since my previous oil change and I knew I was due. 5 days after that cancelled appointment my light came on. So, I had to take another half day off from work to reschedule. When purchasing the vehicle I was told that I would get 2 free oil changes per year for 2 years. I wasn't told you get a free oil change if we say you get a free oil change. It seems like someone changed the agreed upon deal. Last year I was not given any problems when requesting my oil changes. Now it's different. I feel if you make an agreement with a person, that agreement should be kept and not changed. Just to be honest this will make me think twice the next time I decide to purchase a new vehicle. I love my Honda. It's a great car. Just not happy about how I believe the goal lines were moved. Susan was awesome though!! More

by JGERLICKI Verified Customer Verified Customer

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Excellent service and great customer service they explained everything so well and the best part was no wait time. explained everything so well and the best part was no wait time. More

by GARCIAMARCELA7492 Verified Customer Verified Customer

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Very knowledgeable in explaining what needs to be done and what has been done . Ver professional. and what has been done . Ver professional. More

by cdely02 Verified Customer Verified Customer

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Very friendly and knowledgeable, I would recommend this dealership to anyone who owns a Honda. dealership to anyone who owns a Honda. More

by IMARR Verified Customer Verified Customer

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Everything was excelente very quick finace manager David Esquivel and Andres Esparza where very professional Esquivel and Andres Esparza where very professional More

by IRAMGARZ717 Verified Customer Verified Customer

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