Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Susan Roush

Overview Reviews (190) Inventory (141)

Contact Me

View All Employees

< View All Employees

Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

Contact Me

4.8

190 Reviews

Overview Reviews (190) Inventory (141)

4.8

190 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Susan Roush

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

190 Reviews of Susan Roush

August 30, 2025

Dealership Rating

Employee Rating

Staff was really kind and helpful with my automotive needs. Join the v I p plan and definitely will return with any other automotive needs. needs. Join the v I p plan and definitely will return with any other automotive needs. More

by sr1091959

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 30, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 27, 2025

Dealership Rating

Employee Rating

They got me in right away. Checked out my vehicle and kept me informed. Sue was always friendly and answered all my questions in a timely manner. If I lived closer I would brin Checked out my vehicle and kept me informed. Sue was always friendly and answered all my questions in a timely manner. If I lived closer I would bring her donuts! Maybe her boss could do that of take her to lunch !! More

by mrugg4372

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 27, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

August 25, 2025

Dealership Rating

Employee Rating

Spitzer Ford done an excellent job with the service on my truck. They got the truck completed well before my appointment time. truck. They got the truck completed well before my appointment time. More

by DSURKALA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

August 23, 2025

Dealership Rating

Employee Rating

We can not describe in words how professional,exceptionally nice we were treated at the dealership Ashley and the entire staff including the mechanics was more than generous gettin professional,exceptionally nice we were treated at the dealership Ashley and the entire staff including the mechanics was more than generous getting us back on the road on record time. More

by Carlos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

Report | Print

Aug 23, 2025 -

Spitzer Ford Dubois, LLC responded

August 08, 2025

Dealership Rating

Employee Rating

Appreciated that they had someone available to accommodate my sparatic schedule. And didn't miss a beat. 👍 accommodate my sparatic schedule. And didn't miss a beat. 👍 More

by ZMUDAMISSY

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brianna Connors, Mitch Canby, Brad Giraud, Lily Henry, Morgan Lingle, Kenneth Crana Jr., Lauren Dietz

Report | Print

Aug 08, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2025

Dealership Rating

Employee Rating

It is ok for what i had done nothing special and I really do not do this really do not do this More

by DEERSLAYER60

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

Report | Print

August 01, 2025

Dealership Rating

Employee Rating

Susan is the greeter and organizer to get your service done. She is very helpful and up front with what is happening. done. She is very helpful and up front with what is happening. More

by Krowles0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Aug 01, 2025 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 28, 2025

Dealership Rating

Employee Rating

The team is professional, helpful and courteous. They went above and beyond to address my concerns. I am super glad they are local abd ready to address my service needs. They went above and beyond to address my concerns. I am super glad they are local abd ready to address my service needs. More

by kdlabordejr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Gary Gallaher, Robin Curry

Report | Print

Jul 28, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

July 26, 2025

Dealership Rating

Employee Rating

Quick and affordable service. Helpful and friendly staff. Clean and spacious waiting area. I bought my Maverick here and have had all the service done here with zero complaints! Helpful and friendly staff. Clean and spacious waiting area. I bought my Maverick here and have had all the service done here with zero complaints! More

by Ruby

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Ashley O'Ryan, Scott Wineberg, Brody Ishler , Brad Long and Fred Miller are great at scheduling my appointments at times that work for me

Report | Print

Jul 27, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

July 24, 2025

Dealership Rating

Employee Rating

They completed warranty work while my Bronco was at the GM store body shop having deer damage repaired. Quick, simple, and super convenient! Lily and Bri in sales showed me what is new with the post 2022 B GM store body shop having deer damage repaired. Quick, simple, and super convenient! Lily and Bri in sales showed me what is new with the post 2022 Bronco sports, Mitch in finance told me about some excellent extended warranty options. Even the sales manager Brad greeted me like an old friend. Everyone in the service/parts department was extremely friendly and knowledgable. 10/10 More

by OmniscientBanana

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Connors, Mitch Canby, Brad Giraud, Lily Henry, Gary Gallaher, Kenneth Crana Jr., Robin Curry, Lauren Dietz, Ashley O'Ryan

Report | Print

Jul 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing your thoughts about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

Dealership Inventory (141 Vehicles)

2025 Ford Explorer | new

$45,305

2025 Ford Explorer

new

Vapor Blue exterior

Automatic

Rear-wheel Drive

$45,305

View Vehicle Details

View Details

2025 Ford F-350 | new

$73,785

2025 Ford F-350

new

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$73,785

View Vehicle Details

View Details

2024 Ford Edge | used

$25,795

2024 Ford Edge

used

Carbonized Gray Metallic exterior

Automatic

All-wheel Drive

$25,795

View Vehicle Details

View Details

2024 Chevrolet Silverado 3500 | used

$52,845

2024 Chevrolet Silverado 3500

used

Black exterior

Automatic

Four-wheel Drive

$52,845

View Vehicle Details

View Details

2024 Chevrolet Silverado 1500 | used

$48,195

2024 Chevrolet Silverado 1500

used

Summit White exterior

Automatic

Four-wheel Drive

$48,195

View Vehicle Details

View Details

2022 Chevrolet Colorado | used

$28,385

2022 Chevrolet Colorado

used

Black exterior

Automatic

Four-wheel Drive

$28,385

View Vehicle Details

View Details

View All Inventory

Get a $100.00 check when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.