Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.8
161 Reviews
4.8

161 Reviews

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161 Reviews of Susan Roush

June 05, 2025

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Employee Rating

The staff was courteous and they finished my car in a timely manner. The whole place was very clean. More

by dargrasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

June 05, 2025

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They towed my truck and gave me a loaner vehicle when I had truck trouble and I appreciate that thank you More

by buzzkill270
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 06, 2025

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 03, 2025

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Professionals- Friendly crew. Got my F 150 serviced. Clean waiting area and restroom. Happy with service !!! More

by JOJOGANOE
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

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Sue was great to work with and kept me updated while I waited for service. Very friendly and professional More

by cmongelluzzo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 21, 2025

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Susan Roush took care of everything for us on May 16, 2025 with our oil change and on May 20, 2025 with our shock absorber replacement. She is so efficient and made it so easy for us, Thank you Susan! More

by darburfield
Recommend Dealer
Yes
May 21, 2025

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 10, 2025

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Employee Rating

They made an appointment for state inspection that was convenient for me. They started the work on time and completed everything in a timely manner. I was very pleased with the employees that waited on me More

by dennisblakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 07, 2025

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Employee Rating

We have done business with Spitzer and before that Murray ford for years and have never had a bad experience. The sales and service personnel have always treated use perfectly. We will always come back to th More

by ruby_1450
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2025

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

May 06, 2025

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Employee Rating

Excellent service department. Very friendly and performed the service in a very timely manner. Thank you. More

by jdcoudriet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

May 01, 2025

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Employee Rating

The people at the dealership keep you informed on the status of your car and respond to you upon completion More

by mtmakulbacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

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Employee Rating

A great place that keeps you informed about your car and are very quick to respond back with any information that is needed More

by mtmakulbacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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