Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 20

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Susan Roush

April 23, 2024

Dealership Rating
Employee Rating

Very professional. Every employee I made eye contact with greeted me in a sincere friendly voice. Service work was performed in a reasonable time frame. More

by Bill W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Bill, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 22, 2024

Dealership Rating
Employee Rating

Always have a great experience when I take my truck in for service. Thank you More

by FF101360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Apr 23, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

April 20, 2024

Dealership Rating
Employee Rating

The service was completed quickly, and the customer service people were friendly. They honored the appointment I'd set up on the app despite it being short notice and weren't bothered by it. I was als More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Apr 22, 2024

Spitzer Ford Dubois, LLC responded

Thank you, Michael! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!

April 20, 2024

Dealership Rating
Employee Rating

Great and helpful Close to home Very nice people who work there Car is in and out More

by mary.crana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Apr 22, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business, Mary, and hope to see you again soon!

April 19, 2024

Dealership Rating
Employee Rating

Easy and affordable. Great experience. See you for my next oil change. Nice people. Awesome! More

by FRECHTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Apr 19, 2024

Spitzer Ford Dubois, LLC responded

We appreciate you for trusting us with your automotive needs! Thank you for 5-star rating, and please contact us if anything. Take care.

April 17, 2024

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Employee Rating

Exceptional customer service. I would go back again. Didn’t constantly try to upcharge me. More

by Moose creek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Apr 18, 2024

Spitzer Ford Dubois, LLC responded

Thank you! Susan, Ashley, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

April 16, 2024

Dealership Rating
Employee Rating

Was only there less than an hour for recall but was very pleased with the experience More

by brpamc0927@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Spitzer Ford Dubois, LLC responded

We are so glad that our team could provide you with top-notch service. It is an honor to have earned your confidence. Please do not hesitate to let us know how we may be of further assistance to you in the future!

April 16, 2024

Dealership Rating
Employee Rating

Very through very good communication very pleasant accommodations were made to supply courtesy vehicle during service More

by jmsmeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Brad Giraud, Ashley O'Ryan , Kenneth Crana Jr., Brian Shaffer

Apr 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 13, 2024

Dealership Rating
Employee Rating

Friendly and Courteous staff. Very knowledgeable and explain every detail about your vehicle. Explore every option available to you. Treat like a valuable customer and not just a More

by wlarsen1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby, Brad Giraud

Apr 14, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 12, 2024

Dealership Rating
Employee Rating

Susan and Ken are great. Techs do great work and give helpful advice. No pressure to upsell just good people. More

by JROTH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

Apr 12, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your positive review! It's wonderful to know that Susan and Ken provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

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