Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 16

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Susan Roush

August 05, 2024

Dealership Rating
Employee Rating

Thank you for the service. It was quick. They gave me a driver to drive back to my work. Cool. More

by taras.sabadash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan , Kenneth Crana Jr.

Aug 05, 2024

Spitzer Ford Dubois, LLC responded

Tara, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

August 04, 2024

Dealership Rating
Employee Rating

Wade was awesome and knew his stuff! But out of his reach the process took a long time. More

by Little Red
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitch Canby , Wade Lobbestael, Homer Roush

Aug 04, 2024

Spitzer Ford Dubois, LLC responded

It's great to hear that Wade able to help. Our goal is to make sure everyone who walks through the door leaves happy. We appreciate your patience. Thank you for choosing Spitzer Ford Dubois, LLC!

July 29, 2024

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Employee Rating

very smooth, great atmosphere. In and out quickly, Robin was superior in every way, she needs a raise. More

by DirkDiggler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 29, 2024

Spitzer Ford Dubois, LLC responded

Dirk, we are truly delighted to know that service with Robin was superior and your recommendation for others to check us out goes a long way! Your time and trust in us for your safety and comfort gives much validation that our excellent workmanship here at Spitzer Ford Dubois is appreciated. We wish you enjoyment in your Hyundai until next time!

July 26, 2024

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Employee Rating

Very helpful. Very knowledgeable. They went out of their way to complete extra tasks which needed to be done on our vehicles. Their pricing was very fair, in our o More

by HWaxler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2024

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 24, 2024

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Employee Rating

Took my Mustang in for inspection. I had no issues with service or the staff. More

by manicometo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2024

Spitzer Ford Dubois, LLC responded

Manicometo, it is such a delight to know your recent visit to our service team went off with no issues! Thank you for trusting us with your safety and comfort and please enjoy the open road in your Mustang until next time!

July 23, 2024

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Employee Rating

On time, good customer relations, keep you informed of the progress, do there best to keep the price manageable. More

by sandyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Jul 24, 2024

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sandy, and don't hesitate to let us know if we can be of further assistance.

July 20, 2024

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Employee Rating

Great customer service, especially by Susan Roush! I have had a very positive experience each of the several times I’ve dealt with the service department. More

by mgochs60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

July 16, 2024

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Employee Rating

Susan, Wade, Blake, and Mitch . .. all did SOOO well in our recent visit to Spitzer. More

by j.e.williams7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Lobbestael

Jul 17, 2024

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

July 11, 2024

Dealership Rating
Employee Rating

Scott Wineburg, fine young man growing a career. Was knowledgeable about the product, answered my questions in a timely manner, polite and not pushy at all. He is off to a good start. More

by 30810x
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Wineberg

Jul 11, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear that Scott and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 10, 2024

Dealership Rating
Employee Rating

Scheduling was simple for a state inspection. I was told approximately how long it would take and the time, start to finish, was well within that range. I was treated fairly by the employees. More

by trichko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Crana Jr.

Jul 10, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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