Susan Roush
Susan Roush at Spitzer Ford Dubois, LLC

Susan Roush | Page 4

Service Advisor

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

4.8
207 Reviews
4.8

207 Reviews

Write a Review

207 Reviews of Susan Roush

July 13, 2025

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Employee Rating

The associates were professional amd friendly, they listened to my description of issues with my vehicle, processed my information and got my vehicle in. The technician troubleshot the issues and quic More

by Bcolarusso25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 13, 2025

Spitzer Ford Dubois, LLC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2025

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Outstanding customer and mechanical service! 6 years of consistent high quality work. Best in the region. Will easily drive 150 miles for the piece of mind of having 360 degree professional serv More

by ROY.DOTY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 11, 2025

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 11, 2025

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The service department is top notch. My car was in for major work, and they always kept me informed of it's status. More

by rs25760
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Jul 11, 2025

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

July 05, 2025

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Everything was excellent with my service visit. They started on time of my appointment and completed the work efficiently More

by dennisblakley
Service Price Transparency
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Recommend Dealer
Yes
Jul 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 05, 2025

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Employee Rating

Friendly staff. Nice to see video of the truck inspection. Need donuts with coffee lol! More

by FCA1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2025

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

July 01, 2025

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Absolutely outstanding service department. They treated me like family even though I hadn’t purchased my truck there. I will definitely be back ! More

by jayson_bish
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Ashley O'Ryan , Kenneth Crana Jr., Lauren Dietz

Jul 01, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

July 01, 2025

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Employee Rating

Professional and courteous. On time and fairly quick service. A video was also sent checking tires and brakes. More

by Jshilala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Spitzer Ford Dubois, LLC responded

Thank you! Susan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Ford Dubois, LLC.

June 30, 2025

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Good service reps both cars and truck depts had numerous recall visit always treated great More

by noebrink
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher

Jun 30, 2025

Spitzer Ford Dubois, LLC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

June 30, 2025

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Employee Rating

They did what needed to be done, it was done in a reasonable amount of time, they have a comfortable area where I can plug in my laptop and do work More

by Bob B
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

June 29, 2025

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Employee Rating

Very helpful with an emergency situation at the end of the day. Got me in and taken care of. More

by Jacobmcneish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2025

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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