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Susan Rutledge

Overview Reviews (412) Inventory (405)

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Susan Rutledge

Susan Rutledge | Page 39

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

I'm a Jersey Girl who loves the beach and sunshine.

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4.7

412 Reviews

I'm a Jersey Girl who loves the beach and sunshine.

Overview Reviews (412) Inventory (405)

Dealership Experience

8 yrs, 4 mos

Industry Experience

21 yrs, 11 mos

Languages Spoken

English

4.7

412 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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412 Reviews of Susan Rutledge

April 19, 2022

Dealership Rating

Employee Rating

They are fast and sufficient, great customer service. Very helpful and always ready to help Very helpful and always ready to help More

by rtoombs12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 19, 2022 -

Braman Honda of Palm Beach responded

It's great to hear that Susan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Braman Honda of Palm Beach! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

April 05, 2022

Dealership Rating

Employee Rating

The service department is fantastic. Susan Rutledge and her team of dedicated mechanics are superb. Each member I have ever dealt with always treat me with great respect, they provide Susan Rutledge and her team of dedicated mechanics are superb. Each member I have ever dealt with always treat me with great respect, they provide service above expectations, and always ensure I am fully briefed on precisely what was accomplished on my vehicles. Thanks so much! Keep up the great work More

by MITCHBELL2355

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 06, 2022 -

Braman Honda of Palm Beach responded

Mitch, Thank you so much for your excellent review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Braman Honda of Palm Beach. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.473.5006

April 05, 2022

Dealership Rating

Employee Rating

The customer service was prompt on arrival , and Susan who was my service rep was amazing well more so outstanding . Her personality and her promptness to fix an issue was amazing. She knew what my car ne who was my service rep was amazing well more so outstanding . Her personality and her promptness to fix an issue was amazing. She knew what my car needed and took care of it. I will continue to bring my business there. More

by ASHLEYFRAME90

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 06, 2022 -

Braman Honda of Palm Beach responded

Ashley, Thank you! Susan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.473.5006

April 05, 2022

Dealership Rating

Employee Rating

Susan R. Bid a fantastic job. She got in in an out in less than 1 hour without having an appointment. Bid a fantastic job. She got in in an out in less than 1 hour without having an appointment. More

by Jeanrocks12

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 06, 2022 -

Braman Honda of Palm Beach responded

Jean, We are very happy to hear Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

Excellent service,always friendly staff always nice to take the car in. My service advisor is very knowledgeable and always informative about what’s going on with my car take the car in. My service advisor is very knowledgeable and always informative about what’s going on with my car More

by FRANKSEZ

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Service technician

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Apr 05, 2022 -

Braman Honda of Palm Beach responded

Frank, Thank you for your business and this review. We're happy to hear Susan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

I had Susan as a service advisor and she was excellent. She was very friendly and professional. She pointed out something that was covered by an extended warranty. Great! She was very friendly and professional. She pointed out something that was covered by an extended warranty. Great! More

by HAHARMON

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

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Apr 05, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your excellent service review! We are so glad that Susan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Braman Honda of Palm Beach. Please don't hesitate to reach out if you need anything else. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

The dealership is very nice and the staff is friendly. Susan Rutledge is a a very friendly, professional and knowledgeable service advisor. Susan Rutledge is a a very friendly, professional and knowledgeable service advisor. More

by JACQUEKAY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 05, 2022 -

Braman Honda of Palm Beach responded

Thank you so much for your kind words for Susan, and for taking the time to leave us this wonderful feedback! Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

Susan in service is very helpful, knowledgeable and informative. Explains everything and the options available to me informative. Explains everything and the options available to me More

by 3MB

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Apr 05, 2022 -

Braman Honda of Palm Beach responded

We are very happy Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

The service work was completed on time and correctly. The service advisor did her usual great job. The service advisor did her usual great job. More

by ROTHCOSYS

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 04, 2022 -

Braman Honda of Palm Beach responded

Thanks for sharing your thoughts about your service experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon! Walter Salvatierra Fixed Ops Director 561.473.5006

April 04, 2022

Dealership Rating

Employee Rating

Excellent service on my car. Susan always goes out of her way to explain any issues & is very knowledgeable. Susan always goes out of her way to explain any issues & is very knowledgeable. More

by TM.REYES63

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Apr 04, 2022 -

Braman Honda of Palm Beach responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come! Walter Salvatierra Fixed Ops Director 561.473.5006

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