The work was in a timely manner.
A recall was taken care of. They kept my Pilot over night waiting for a tail light lense.
Susan set up a rental car me. Sure did appreciate the ren
A recall was taken care of. They kept my Pilot over night waiting for a tail light lense.
Susan set up a rental car me. Sure did appreciate the rental.
More
by AIRSTEG4
Verified Customer
Verified Customer
Service Price Transparency
Jan 16, 2024 -
Braman Honda of Palm Beach responded
Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
always professional, good service.
very courteous . and the kids (toddlers) love the snack machines in waiting room.
very courteous . and the kids (toddlers) love the snack machines in waiting room.
More
by JENJAHI
Verified Customer
Verified Customer
Jan 14, 2024 -
Braman Honda of Palm Beach responded
Thanks for sharing your thoughts about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Susan was on top of everything.
Asked on car running okay. Was able to go over recommended services. Pleasant to work with.
Asked on car running okay. Was able to go over recommended services. Pleasant to work with.
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by agostocookie
Verified Customer
Verified Customer
Service Price Transparency
Jan 13, 2024 -
Braman Honda of Palm Beach responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Susan met your expectations. Thank you again for choosing Braman Honda of Palm Beach, we look forward to having you as one of our valued customers for many more years to come!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Since I got there until my service was done my adviser
was really great and I really enjoyed my time there.
was really great and I really enjoyed my time there.
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by DASHLOO
Verified Customer
Verified Customer
Service Price Transparency
Jan 11, 2024 -
Braman Honda of Palm Beach responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Susan help me out wonderfully all throughout the process
of getting my car fixed up
of getting my car fixed up
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by Odeanplunkett
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2024 -
Braman Honda of Palm Beach responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Susan and our team, and we look forward to working with you again.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Great customer experience with Susan.
The management staff, I have a different opinion about the customer service.
The management staff, I have a different opinion about the customer service.
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by Jebarrios
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2024 -
Braman Honda of Palm Beach responded
Thank you for your business and this review. We're happy to hear Susan was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
I really really had a bad experience every time I go to
this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023.
this dealer. Staffing is Not helpful. Plus, it seems like they do not know what they’re doing. I had a tinted window appointment on Dec. 29th, 2023. They did not know they had a tinted person on duty and they were sending me away. After being at the dealer for 1 hour they asked me to reschedule this appointment, but before I left, I asked to please, at least, get me a car wash since I was coming from Miami and I had already lost my day of work. It was trying to get me a car wash when they found out they did have a tinted person! Even more, they were only able to do the back windshield after I got there at 11:17 and out at 16:44. I really feel bad for Mr. Buzz Braman, writing this matter, because he was the only reason I bought my vehicle there and he was very kind in asking to go there and will give me the best deal; for which he Did! But I won’t buy any other vehicle there again after this bad, if not terrible, experiences I have had. I hope someone forward this article or let him know what’s going on here at the dealer.
Greetings and gratitude to Mr. Buzz B.
And a Happy New Year to every one!!
V/R,
Nurse
M.G
More
by ANGELCUTIE2009
Verified Customer
Verified Customer
Service Price Transparency
Jan 05, 2024 -
Braman Honda of Palm Beach responded
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Jan 05, 2024 -
ANGELCUTIE2009 responded
Good morning Mr. Salvatierra,
I will be more than happy to provide you with more information and if you are unable to obtain my contact information from the date and time of my appointment, please let me know, because I believe that if I send you my contact information through this channel you will not be the only one that will receive it. My appointment date was, as I mentioned before, December 29th, 2023 at 11:00 for the Service Department and was to have my tinted windows replaced due to damage over the years since they were installed when I purchased my vehicle there, at the WPB Dealer.
V/R,
Nurse
M.G.
Susan was fantastic - prompt courteous and accommodating.
Service was quick and fast - will recommend to others
Service was quick and fast - will recommend to others
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by wesleytina
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2023 -
Braman Honda of Palm Beach responded
We are very happy to hear that Susan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
We only use Braman service.
William was great. Got me out in a very timely manner and explained everything. The manager Rodney goes above and beyond for all customers.
William was great. Got me out in a very timely manner and explained everything. The manager Rodney goes above and beyond for all customers.
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by Susan B
Verified Customer
Verified Customer
Service Price Transparency
Dec 29, 2023 -
Braman Honda of Palm Beach responded
Thank you, Susan, for sharing about your experience with Braman Honda of Palm Beach. We appreciate your business and hope to see you again soon!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
Quick pickup .
explain all work to be done. Great attitude towards work. Friendly to ward customers
explain all work to be done. Great attitude towards work. Friendly to ward customers
More
by Goloxgrota
Verified Customer
Verified Customer
Service Price Transparency
Dec 28, 2023 -
Braman Honda of Palm Beach responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman Honda of Palm Beach!
Walter Salvatierra
Fixed Ops Director
561.621.7380
walters@bramanhondapb.com
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8 yrs, 8 mos
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