Susanna Yim
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more994 Reviews
Write a ReviewDealership Experience
13 yrs, 5 mos
Industry Experience
18 yrs, 5 mos
Languages Spoken
English
Korean
994 Reviews of Susanna Yim
January 06, 2026
Working with Susanna was great. She made the entire process really easy and efficient. Susanna worked to get me the vehicle and deal that I was looking for. Christian in Finance was She made the entire process really easy and efficient. Susanna worked to get me the vehicle and deal that I was looking for. Christian in Finance was also a pleasure to work with. My overall experience was great and I love my new 2026 CR-V Sport L. More
January 04, 2026
It was a great experience purchasing my 2025 Honda Civic Sports Touring Hybrid from Norm Reeves Honda Cerritos. Susana is the best sales person. She is so friendly, nice and knowledgeable. She made the proc Sports Touring Hybrid from Norm Reeves Honda Cerritos. Susana is the best sales person. She is so friendly, nice and knowledgeable. She made the process of trading in my old car to get my new one such an ease. Shout out to Christian in the Finance Department for all his help as well. It was an overall great experience! More
January 02, 2026
Excellent service. Super nice person and we love how helpful and friendly she was. We believe she adds greatly to the buying process. Thumbs Up!!!! Super nice person and we love how helpful and friendly she was. We believe she adds greatly to the buying process. Thumbs Up!!!! More
January 02, 2026
Susanna was helpful and friendly. She listened to what we wanted and did not pressure us to purchase extras. She gave us a great deal and even stayed with us after the sale was comple She listened to what we wanted and did not pressure us to purchase extras. She gave us a great deal and even stayed with us after the sale was completed to explain all of the car’s advanced features. More
Other Employees Tagged: Linda Ly
January 02, 2026
Susanna was super helpful, empathetic and cheerful. She explained the basic features of the CRv Sport L to us to our satisfaction. Excellent service. We felt cared for and valued as a customer. She explained the basic features of the CRv Sport L to us to our satisfaction. Excellent service. We felt cared for and valued as a customer. More
January 02, 2026
Susanna Yim was so attentive, helpful, and kind. Truly one of the best consultants I’ve had when it comes to purchasing a car! She was able to get my car quickly and explained every process so thoug Truly one of the best consultants I’ve had when it comes to purchasing a car! She was able to get my car quickly and explained every process so thoughtfully and clearly. Really had a great experience. More
December 30, 2025
We've just purchased a 2026 Honda CR-V Hybrid Sport Touring from Suzanna. This would be the third Honda we've purchased from Suzanna. If you would like a different experience from retail sales - Suzann Touring from Suzanna. This would be the third Honda we've purchased from Suzanna. If you would like a different experience from retail sales - Suzanna is THE person to see if you're in the market for Honda. No hassle, quick efficient, and friendly service see Suzanna. I'd recommend setting an appointment because she is tends to get busy with referrals/return customers. The hardest part of process was selecting a color and trim. In fact she let us go home to think about it. Thanks again Suzanna! More

