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Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

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4.9
964 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

Dealership Experience

13 yrs, 2 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

English English

Korean Korean

4.9

964 Reviews

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964 Reviews of Susanna Yim

October 07, 2025

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Best customer service dealer I’ve experienced . . took care of my care issues great prices and their fast on returning your vehicle More

by Aleks
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Recommend Dealer
Yes

Other Employees Tagged: Linda Ly, Jose Sanchez, Jerry Gonzalez, Allen Nouri, Jose Rodriguez, Mike Porter, Albert Rosales, Brian Olvera, Ash Mofrad

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October 02, 2025

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Kind and no hassle for dealing price and quick process. And more choices of colors than other dealers. More

by nathanbaik
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Yes
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Oct 03, 2025

Norm Reeves Honda Superstore Cerritos responded

We love to bring the color and the quick deals! We’re happy you found what you were looking for. Thanks for trusting us with your car-buying experience.

September 30, 2025

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Susanna was so helpful in helping me choose a car! Even though they didn’t have the color I originally wanted she made sure to find something even better! I love my new 2025 Honda Accord Hybrid L Spor More

by aly
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Yes
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Oct 01, 2025

Norm Reeves Honda Superstore Cerritos responded

Susanna clearly played the role of the perfect style consultant, Aly! Even without your first-choice color, she found a look that fit you even better. Enjoy showing off your sleek new Accord Hybrid L Sport. It’s definitely runway-ready.

September 21, 2025

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Susanna was the best ! ! very nice and helpful ☺️ got to drive off with a great car ! More

by lizzz
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Yes
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Sep 22, 2025

Norm Reeves Honda Superstore Cerritos responded

Amazing to hear Susanna paired you with the right car and a smooth handoff. We are grateful for your kind words and thrilled that you left smiling. Thanks for the recommendation.

September 18, 2025

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Susanna was so good she is the best sales person. Thank you so much for all the help. More

by adelacruz2
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Yes
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Sep 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Adela, thank you for the shoutout! Susanna truly is an all-star! We’re thrilled she made your experience such a positive one. Here’s to many happy miles ahead with your new ride.

September 16, 2025

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I want to thank Susanna Yim for helping me purchase a car at the price I was looking for. Great work and deal from her at Norm Reeves Honda Cerritos. More

by kennethdao08
Recommend Dealer
Yes
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Sep 16, 2025

Norm Reeves Honda Superstore Cerritos responded

Kenneth, thanks for the shout-out for Susanna. We will pass your praise along so she knows how much you appreciated her help finding the right car at the right price. Enjoy the new ride and drive safe. If anything else comes up, Susanna and the team are happy to help.

September 15, 2025

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Una muy buena experiencia , excelente atención de parte de Susana , diligente , eficaz y una maravilla firmar y salir con nuestro nuevo vehículo . Esmerada de atención de Susana . Felicitaciones y una vez More

by jorgenica11
Recommend Dealer
Yes

Other Employees Tagged: Susanna Yim

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Sep 16, 2025

Norm Reeves Honda Superstore Cerritos responded

¡Muchísimas gracias por compartir tu experiencia! Nos alegra saber que Susana hizo que la firma y la entrega del vehículo fueran tan sencillas y alegres. Le pasaremos tus felicitaciones para que siga dando esa atención esmerada.

September 11, 2025

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Has a large inventory, sales person very profesional, they treat me like a very valuable customer. Easy to do do business. More

by msantiago6
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Yes
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Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

So glad our lot had what you needed! We aim to make browsing feel like a treasure hunt with friendly, professional guides. Thanks for the shout-out to Susanna. We’ll keep the stock and the smiles coming.

September 02, 2025

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I’ve purchased four vehicles from Cerritos Honda, and three of them have been with Susana. She always makes the car-buying experience easy and stress-free, which is why we keep going back to her. Susana More

by Alfredallie
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Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu

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Sep 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Four cars and counting with Susana! Thanks for trusting her time and again to make buying feel easy and calm. We’ll keep saving great options for when you’re ready for number five.

September 02, 2025

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Just purchased my 2025 Honda Pilot Trail Sport from Susanna Yim. It was a quick and easy process and I would be happy to purchase from her again. This is my second pilot and this one is even better the More

by mrsontiveros24
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

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Sep 03, 2025

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new Trail Sport and welcome to the two-Pilot club! Susanna clearly knows how to keep a repeat customer smiling. Quick, easy, and better than the last one sounds like a perfect upgrade story. Drive it proudly and feel free to tell us all about your road trip adventures when you return.

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