Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 30

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

May 03, 2022

Dealership Rating
Employee Rating

She was very helpful right away. Nice conversation was delightful and she was pleasantly able to help us without being pushy. More

by tamarastanco3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Norm Reeves Honda Superstore Cerritos responded

Tamara, we want to thank you for leaving such a kind review and rating. We're glad you left Norm Reeves Honda Superstore Cerritos feeling satisfied. See you next time!

April 25, 2022

Dealership Rating
Employee Rating

Susanna Yim is great. Susanna is knowledgeable, helpful, & professional. I would go to her again. More

by hunterd3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spall Tanvir rates a 5

Apr 25, 2022

Norm Reeves Honda Superstore Cerritos responded

We are so pleased to hear you had an excellent experience with our team. We appreciate the amazing rating and we hope to see you again.

April 20, 2022

Dealership Rating
Employee Rating

Susana was very helpful. She kept in contact with me any hour of the day and answered all my questions. Thank you so much, I really appreciate it. More

by Rubygalindo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Hua

Apr 21, 2022

Norm Reeves Honda Superstore Cerritos responded

You're very welcome, we are so happy we could be of service. Thank you for the 5-star review.

April 19, 2022

Dealership Rating
Employee Rating

Susanna was extremely helpful and understanding. She was straight forward, no sales tactics. I would highly recommend. It was a pleasure doing business with her. More

by Gabriel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! At Norm Reeves Honda Superstore Cerritos, we take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else.

April 16, 2022

Dealership Rating
Employee Rating

Susanna Yim was super helpful and got me a good deal on my car. There was an accessory unavailable at the time of my purchase but Ray Saboor and her ensured that I got it as soon as it was back in stock. S More

by Seth
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ray Saboor

Apr 18, 2022

Norm Reeves Honda Superstore Cerritos responded

Seth, we are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Norm Reeves Honda Superstore Cerritos and for sharing your recommendation of our work. See you next time!

April 07, 2022

Dealership Rating
Employee Rating

Christy and the fine folks at Norm Reeves Honda provided a great car buying experience. Super helpful and a friendly atmosphere is what I encountered while I was there. I would recommend. More

by Jlane4040
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval , Samantha Alejo, Brett Gringhaus

Apr 08, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star rating and kind review! Please keep Norm Reeves Honda Cerritos in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

March 05, 2022

Dealership Rating
Employee Rating

Susanna was great, communicative and very attentive. Definitely will come back! Car was in great condition and she helped us find a great deal!!!! More

by Cesar V
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 07, 2022

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

March 05, 2022

Dealership Rating
Employee Rating

Susanna was great, attentive and great communication. Got a good deal on the car we got and we would do business with them again in the future. Thanks. More

by ElSebas
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jerry Gonzalez

Mar 07, 2022

Norm Reeves Honda Superstore Cerritos responded

We take pride in our customer service and do whatever we can to have our customers leave happy. Congrats on the great deal!

March 02, 2022

Dealership Rating
Employee Rating

Just wanted to say that Norm Reeves Honda is Definitely worth the 4 hour drive.l to purchase a vehicle. Sales rep Susanna Yim! Wow she really goes above and beyond! She has great customer service and treat More

by Dairyman61287
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

March 02, 2022

Dealership Rating
Employee Rating

Good customer service, good deals on vehicles compared to other dealerships. Would highly recommend to other people More

by Rubysantillan32388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 03, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5-star rating! We strive to provide the best customer service to everyone who visits us. Have an excellent day.

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