Susanna Yim
Susanna Yim at Norm Reeves Honda Superstore Cerritos

Susanna Yim | Page 31

6 Years Honda Platinum Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
1,000 Reviews

Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊

4.9

1,000 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

18 yrs, 9 mos

Languages Spoken

English English

Korean Korean

1000 Reviews of Susanna Yim

February 28, 2022

Dealership Rating
Employee Rating

Susana is the absolute best! She really helped me out in getting into a new Honda Civic touring at a good deal! More

by e_ruiz13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brett Gringhaus

Feb 28, 2022

Norm Reeves Honda Superstore Cerritos responded

We agree that Susanna is the best! Thanks so for the 5-star review and enjoy your new Honda Civic!

February 27, 2022

Dealership Rating
Employee Rating

Susana went out of her way to make get me great deal! 2nd car she's helped me with. Honda Cerritos is definitely the best around More

by Francisco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2022

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review, Francisco! We work hard to meet the expectations of our customers. Congrats on the great deal and enjoy!

February 21, 2022

Dealership Rating
Employee Rating

Straight to the point no bait and switch, quick and easy transaction, much appreciated! Will do business with her again! More

by Dpettit2313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kudos! We are delighted to hear that our team continues to deliver exceptional results for our valued guests. Congrats!

February 17, 2022

Dealership Rating
Employee Rating

Amazing quick service straight to the point and we got an amazing deal Susanna we will definitely be back for all future business More

by geovanniherrera18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 17, 2022

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave such a positive review. Congrats, and we hope we can be of assistance to you again someday.

February 08, 2022

Dealership Rating

Suzanna was super helpful and was able to teach me everything there was to know about the car. More

by Randy Do
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Feb 08, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for the 5-star review, Randy!

February 02, 2022

Dealership Rating
Employee Rating

Excellent experience Susanna Yim got me the car I wanted for a very good price.... After going to a couple dealers and trying with no success She managed to make it happen thank you again More

by Drewbeezy1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2022

Norm Reeves Honda Superstore Cerritos responded

Our goal is to ensure all customers have 5-star experiences at Norm Reeves Honda Cerritos, and we're thrilled to hear this was the case for you. Congrats on your purchase!

January 31, 2022

Dealership Rating
Employee Rating

Friendly and excellent customer service. Focused on helping customers get best possible deal while providing great service. More

by Jcamarenaq
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2022

Norm Reeves Honda Superstore Cerritos responded

Thanks for the lovely review and rating! We are pleased to hear you had a great experience during your visit.

January 13, 2022

Dealership Rating
Employee Rating

Excellent customer service! Susanna was willing to negotiate the best deal possible. She also made the transaction quick and smooth! Will definitely recommend to others! More

by drew24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Norm Reeves Honda Superstore Cerritos responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy.

January 04, 2022

Dealership Rating
Employee Rating

Susanna is amazing at what she does! She did not waste my time and got straight to the point. She had everything set for me from taking a look at the car to the paper work. I thought I was going to walk out More

by rxaguirre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2022

Dealership Rating
Employee Rating

Sussana was very helpful and very understanding and she really helped me out with negotiation she was straight forward and very honest she does her best to get you the best deal I’m glad I got her as a sal More

by Duarteexd1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Norm Reeves Honda Superstore Cerritos responded

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

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