Susanna Yim | Page 32
6 Years Honda Platinum Internet Sales Manager
Norm Reeves Honda Superstore Cerritos
18500 Studebaker Road
Cerritos, CA 90703
Enjoy assisting the customers to drive off our dealership with the big smiles in a new or preowned vehicle they were dreaming for. 😊
Read more1,000 Reviews
Write a ReviewDealership Experience
13 yrs, 9 mos
Industry Experience
18 yrs, 9 mos
Languages Spoken
English
Korean
1000 Reviews of Susanna Yim
December 30, 2021
Susanna is a burst of fresh air in buying a car. She’s straightforward and efficient in explaining the purchases and negotiation was on point. Normally you would have to go back and forth for hours in a n straightforward and efficient in explaining the purchases and negotiation was on point. Normally you would have to go back and forth for hours in a normal sale. She cut all that out because she gives the bottom line up front on what’s Realistic while trying to work out the deal. Highly recommend her unless you like hanging out at the dealership closing a deal for hours. However you HAVE to do your homework in order to be effective in negotiation. A great sales manager needs the support of a great dealership to allow them to work out good deals. She’s at the right store at the right time. More
Other Employees Tagged: Linda Ly , Luis Millan
December 30, 2021
Susanna was absolutely fantastic. Straightforward with pricing and was good to her word. Was the best price we found by a long shot and no haggling. She was professional and easy to work with and a great pricing and was good to her word. Was the best price we found by a long shot and no haggling. She was professional and easy to work with and a great communicator. Ended up with a great deal on the car we wanted. More
December 29, 2021
Waited around 45 minutes for my sales rep to finally show up to help me out ... pretty bad, no one will even check on you if you dont walk up and ask for help. This place is supposable the number one Honda d up to help me out ... pretty bad, no one will even check on you if you dont walk up and ask for help. This place is supposable the number one Honda dealer nationwide ?? that has to be a joke. Talked to someone prior at norm reeves about a civic and they told me i dont have an option i have to pay for the extra 4000$ in equipment on the vehicle, these are not factory add ons they are dealer additions, they say they dont have mark up when they actually do . i was advised to find a better price witch i did, you know they were so confident i wouldn't be able to but guess what i did and i came back with proof! i showed them a quote from a dealer 200 miles out that i would gladly drive to get a 4000$ discount , sales manager didn't even want to talk to me and when you bring up the price match guarantee they will thell you they dont do that anymore and its not an option with the current market and we need to keep the doors open lol . Take advice from me and look around and save yourself money , don't let these shady businesses take advantage . I'll be making an official complaint with corporate Honda More
December 22, 2021
Susanna, Devon, and George were great. They advised me very well, offered me additional add ons for my purchase and it was great. Thank you! very well, offered me additional add ons for my purchase and it was great. Thank you! More
Other Employees Tagged: Devon Fields
December 20, 2021
Susanna was wonderful, attentive, and got to the bottom line. She was everything you would want from a sales person and more! I highly recommend her! line. She was everything you would want from a sales person and more! I highly recommend her! More
Other Employees Tagged: Brett Gringhaus

