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Susie Hatheway
Susie Hatheway at Mandal Buick GMC
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Susie Hatheway | Page 3

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.5
286 Reviews
4.5

286 Reviews

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286 Reviews of Susie Hatheway

April 22, 2024

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Employee Rating

Great work, and service. Car fix in timely manner, and running properly, keep up the good service!!! More

by HAMILTON7050
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Recommend Dealer
Yes
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Apr 24, 2024

Mandal Buick GMC responded

Thank you so much for your glowing review, Hamilton! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, the Team at Mandal Buick GMC

April 17, 2024

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The employees are always very nice and courteous. The waiting room is nice. I will continue to have my service work done here! More

by FDENICOLA
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Yes
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Apr 19, 2024

Mandal Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, the Team at Mandal Buick GMC

April 16, 2024

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Overall a very positive experience. The sales team was thorough and I ended up buying a truck that was a step up from my initial plan. The pricing was fair and they gave me a good value More

by llilleyjr
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, Lee Mayfield, Stephanie Woods , Jim Crampton

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Apr 18, 2024

Mandal Buick GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, the Team at Mandal Buick GMC

April 15, 2024

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Great experience, it not very time consuming. Also the attendant was informative Thanks again for the service. More

by howardbardwell
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Apr 17, 2024

Mandal Buick GMC responded

Howard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, the Team at Mandal Buick GMC

April 14, 2024

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Always willing to take care of their customers. Outstanding service. Would not take my vehicles anywhere else. More

by miketomme
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Apr 16, 2024

Mandal Buick GMC responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mandal Buick GMC for your vehicle needs. Sincerely, the Team at Mandal Buick GMC

April 06, 2024

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Employee Rating

They were courteous and efficient. They appeared to be concerned about getting everything correct. Very helpful More

by LESANDJANIS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Apr 09, 2024

Mandal Buick GMC responded

Thank you for this amazing review! We appreciate your business. Sincerely, the Team at Mandal Buick GMC

April 05, 2024

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I drove in for an oil change and drove off in a new car. The best experience and the service was outstanding. This would be the fifth car I have purchased from this dealership. More

by atpweddings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micah - Sales Department

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Apr 08, 2024

Mandal Buick GMC responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Mandal Buick GMC. We can’t wait to see you for your next servicing appointment! Sincerely, the Team at Mandal Buick GMC

April 02, 2024

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Shortly stood around without being acklodged before getting helped. Had a few recalls but couldn't get them taking care of at the time, was told next time I came in. Well it was the next time I came in More

by mrkamke
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 04, 2024

Mandal Buick GMC responded

Thank you for taking the time to leave us your review. It seems that we came up short in meeting your expectations, and that is not the customer service that we seek to provide. We would appreciate hearing more about this issue so that we may work together to make amends. Please contact us at your earliest convenience. We hope to hear from you soon. Sincerely, the Team at Mandal Buick GMC

April 02, 2024

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Employee Rating

Professional, knowledgeable, and friendly staff. Service Advisor (Susie H) was thorough and patient with my (new GMC owner) questions. More

by jr46
Recommend Dealer
Yes
Helpful
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Apr 04, 2024

Mandal Buick GMC responded

Thank you for the awesome feedback! Susie is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, the Team at Mandal Buick GMC

April 01, 2024

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Employee Rating

Excellent service, professional support and courtesy. I am completely satisfied with the quality of work and service, thank you More

by minerva.stevenson2663
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Apr 03, 2024

Mandal Buick GMC responded

Minerva, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mandal Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Mandal Buick GMC

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