Susie Hatheway | Page 27

On going issue…took 9 months and 5 trips in dealership to figure out the problem…then since warranty was out we got hit with almost $200 charge. When the problem started it was under warranty they just could figure out the problem…then since warranty was out we got hit with almost $200 charge. When the problem started it was under warranty they just couldn’t figure it out More

by tscervenka Verified Customer Verified Customer

Helpful 0

Report | Print

Mandal Biloxi, MS provided assistant to me during inventory shortage, assuring me that they would come through with a vehicle and they did. Great dealership! inventory shortage, assuring me that they would come through with a vehicle and they did. Great dealership! More

by POPPINGKERM Verified Customer Verified Customer

Helpful 0

Report | Print

I got there and a man I think James was helping me. He never came to tell me anything that was going on with my car. I waited for 2 hours and then went to talk to him and had to ask what was going on. He never came to tell me anything that was going on with my car. I waited for 2 hours and then went to talk to him and had to ask what was going on. He said it was going to be a 5 hour process. Never told me they didn’t even start working on my car. Luckily a blonde hair woman heard me talking to him and came to let me know what was actually going on with my car. She even let me know my warranty covers it. The man didn’t let me know anything at all. She got me a loaner car so I didn’t have to continue to sit there all day. More

by ALEXIS_KAY88 Verified Customer Verified Customer

Helpful 0

Report | Print

Fairly new to the Gulf Coast and the cost of service seems to be a lot higher here than in Colorado. seems to be a lot higher here than in Colorado. More

by MDSAW0 Verified Customer Verified Customer

Helpful 0

Report | Print

Truck maintenance took too long because of mistake. Susie made it right! Thanks a lot! Susie made it right! Thanks a lot! More

by fountainspoolservice Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership and really good access to appointments. The only downside is the constant reminders after the service to write a review. Sometimes you just want to have an oil change performed and be done The only downside is the constant reminders after the service to write a review. Sometimes you just want to have an oil change performed and be done More

by John Verified Customer Verified Customer

Helpful 0

Report | Print

Everything was great. Everyone is very nice. And very helpful And friendly.and in a timely manner. Everyone is very nice. And very helpful And friendly.and in a timely manner. More

by bige_94 Verified Customer Verified Customer

Helpful 0

Report | Print

They were very nice and explained everything that needs to be done within reasonable time to be done within reasonable time More

by SARAHGARRIGA64 Verified Customer Verified Customer

Helpful 0

Report | Print

The team Susie and Brian were so very helpful in assisting me with my problems. They showed they cared and helped me to find the best solution. assisting me with my problems. They showed they cared and helped me to find the best solution. More

by SGOFF67 Verified Customer Verified Customer

Helpful 0

Report | Print

Great customer service, good time for service and enough facilities. No worries with your car facilities. No worries with your car More

by odoria67 Verified Customer Verified Customer

Helpful 0

Report | Print