Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway | Page 4

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
597 Reviews
4.6

597 Reviews

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597 Reviews of Susie Hatheway

March 22, 2026

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Employee Rating

We have always been pleased with the quality of service from Mandal. Susie is an absolute gem. More

by SHANK.ANGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Angie! We’re thrilled to hear that you have always been pleased with the quality of service from Mandal. Susie truly is a gem, and we appreciate you recognizing her efforts. We look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

March 18, 2026

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Employee Rating

Exceptional service provided. Amazing customer service! Worth 3 hour drive because fantastic service and staff. They are honest and helpful with vehicle care. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the exceptional service and amazing customer care you received at Mandal Buick GMC. It means a lot to us that you made a three-hour drive to visit us, and we're glad to hear you found our staff to be honest and helpful. We look forward to welcoming you back again soon! Sincerely, the Team at Mandal Buick GMC

March 14, 2026

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Employee Rating

Susie is always helpful and nice! I like receiving the updated texts. When I checked my car in the girl outside was nice too. It was very busy when I checked in and she was very effic More

by TMOBBS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Mandal Buick GMC responded

Thank you for your wonderful feedback! We're delighted to hear that Susie and our team provided you with such helpful and efficient service during your visit to Mandal Buick GMC. It's great to know that you appreciate the updates and the care from our staff. We look forward to seeing you again soon! Sincerely, the Team at Mandal Buick GMC

March 12, 2026

Dealership Rating
Employee Rating

Overall, the experience I've encountered at Mandal Buick GMC has always been fantastic. Everyone I interact with is very friendly, but working with Ms. Susie at the service department has been the best part More

by RZISSIC21
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Mandal Buick GMC, especially with Susie in our service department. Providing friendly and clear communication is a priority for us, and it’s great to know that Susie made your visit hassle-free. Your recommendation means a great deal to us, and our team looks forward to welcoming you back for your next visit! Sincerely, the Team at Mandal Buick GMC

March 10, 2026

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Amazing customer service fromsetting up the appointment to pickup. You can't beat their team. More

by steve
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Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Mar 11, 2026

Mandal Buick GMC responded

Thank you for your wonderful review, Steve! We’re thrilled to hear that you had an amazing experience with our team at Mandal Buick GMC, from setting up your appointment to pickup. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Mandal Buick GMC

March 08, 2026

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Employee Rating

For the most part everything was good. I notice one of the lug nut missing. More

by Lakeshia Payton
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2026

Mandal Buick GMC responded

Thank you for your feedback, Lakeshia. We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that everything was mostly good, but we understand your concern about the missing lug nut. Please feel free to reach out to us directly so we can address this issue and ensure your vehicle is in perfect condition. We look forward to assisting you! Sincerely, The Team at Mandal Buick GMC

March 08, 2026

Dealership Rating
Employee Rating

They explained in very good detail what was wrong with my truck. The explanation was very clear. More

by jeaneaux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

Mar 08, 2026

Mandal Buick GMC responded

Thank you for your feedback, Jean! We appreciate you taking the time to share your experience with us at Mandal Buick GMC. We're glad to hear that our team provided you with a clear explanation regarding your truck. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

March 06, 2026

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Employee Rating

From the moment I arrived, each and every employee was superb with a smile and seemed happy to be at work. Rare in the service department world these days. Great experience and certainly appreciated! More

by VIKKIG0617
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Didn't get her name but greeted me outside and took my car info. She was exceptional!

Mar 06, 2026

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our team at Mandal Buick GMC. It’s great to hear that you had a positive experience with our service department. Our employees take pride in their work, and it shows! We look forward to assisting you again in the future. Sincerely, the Team at Mandal Buick GMC

March 04, 2026

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Employee Rating

Service was good. Also received the auto Butler. Do they not vacuum the inside of vehicles anymore? More

by j.curtis9
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2026

Mandal Buick GMC responded

Thank you for your feedback! We're glad to hear that you had a good experience with our service at Mandal Buick GMC. Regarding your question about the interior vacuuming, we appreciate you bringing this to our attention. Our team strives to maintain high standards, and your input is valuable. If you have any further concerns or need assistance, feel free to reach out to us directly. We look forward to serving you again! Sincerely, the Team at Mandal Buick GMC

March 01, 2026

Dealership Rating
Employee Rating

Excellent service and fast turnaround for an oil change and tire rotation. Service is always good at Mandal! Keep doing what your doing! More

by Merccls400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had an excellent experience with our service team for your oil change and tire rotation. At Mandal Buick GMC, we always strive to provide quick and quality service. We look forward to seeing you again for your next visit! Sincerely, the Team at Mandal Buick GMC

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