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Susie Hatheway
Susie Hatheway at Mandal Buick GMC

Susie Hatheway | Page 7

Service Consultant

Mandal Buick GMC

11290 Mandal Pkwy
D'Iberville, MS 39540

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4.6
597 Reviews
4.6

597 Reviews

Write a Review

597 Reviews of Susie Hatheway

December 17, 2025

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Employee Rating

My experience was exceptional. I purchased a 2026 GMC 2500 AT4X. Everything was exceptional from the day I walked in and ordered the vehicle from your sales team until I picked it More

by PPNB2600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Regueira, Patrick McGee, Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods

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Dec 17, 2025

Mandal Buick GMC responded

Thank you for the review! We’re happy you love your 2026 GMC Sierra 2500 AT4X and that our sales, finance, service, and parts teams made you feel right at home. We appreciate your recommendation and look forward to assisting you again at Mandal Buick GMC. Sincerely, the Team at Mandal Buick GMC

December 07, 2025

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Employee Rating

I brought my truck in for a factory recall. I picked up my truck and there were screws on the floorboard and grease on the ceiling. I can only assume the job was done correctly. More

by sparkypurcell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Vertudazo, Stephanie Woods

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Dec 07, 2025

Mandal Buick GMC responded

Thank you for your feedback. We understand your concerns about the condition of your truck after your visit for the factory recall at Mandal Buick GMC. We appreciate you bringing this to our attention. Our team strives to maintain high standards in our services, and your input helps us improve. Please feel free to contact us directly so we can discuss your experience further. Thank you for choosing us! Sincerely, the Team at Mandal Buick GMC

December 06, 2025

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Employee Rating

She is the best at what she does! Knows exactly what to do to get things done and to help. More

by deanemiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2025

Mandal Buick GMC responded

Thank you so much for your positive review, Deane! It's great to hear that you had such a wonderful experience with us at Mandal Buick GMC. We take pride in our team's dedication to helping our customers, and we're glad their efforts made a difference for you. We look forward to assisting you again in the future! Sincerely, The Team at Mandal Buick GMC

December 03, 2025

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Employee Rating

Susie is very easy to work with on the few issues I had so far. She will call me back as soon as she can and got me in the same day and the issue was repaired very quick. They few times I dealt with her sh More

by MCCM122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Mandal Buick GMC responded

Thank you for taking the time to share your positive experience at Mandal Buick GMC! We’re thrilled to hear that our team, especially Susie, was able to assist you promptly and with a great attitude. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, the Team at Mandal Buick GMC

December 03, 2025

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Employee Rating

Everyone I have had contact with in the service department is great. My car was fixed and running great. More

by brewererin20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2025

Mandal Buick GMC responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service department and that your car is running great. We appreciate your feedback and look forward to assisting you again at Mandal Buick GMC! Sincerely, the Team at Mandal Buick GMC

November 30, 2025

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Employee Rating

They marked Auto Butler as completed but the truck wasn’t touched. It cost me an extra hour and a half waiting at the dealership. Additionally, I was scheduled for same day service the day prior but no one More

by jmooneyham924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2025

Mandal Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us. We understand your frustration regarding the Auto Butler service and the lack of communication about your truck. Your input is valuable, and we encourage you to reach out to us directly at Mandal Buick GMC so we can discuss your concerns and ensure a better experience in the future. Thank you again for your review. Sincerely, the Team at Mandal Buick GMC

November 29, 2025

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Employee Rating

The service was done quickly and professionally. The waiting area was pleasant. Coffee was great. More

by stevenfranksawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Kelly, Jamie Meakins

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Nov 29, 2025

Mandal Buick GMC responded

Thank you for your wonderful review, Steven! We're glad to hear that you had a quick and professional service experience at Mandal Buick GMC. It's great to know that you enjoyed our pleasant waiting area and the coffee as well. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Mandal Buick GMC

November 27, 2025

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Employee Rating

Professional and reliable service. Easy in and out with a short wait time on basic services. More

by CPTESTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Meakins

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Nov 28, 2025

Mandal Buick GMC responded

Thank you for your review! We're happy to hear you experienced professional and reliable service at Mandal Buick GMC. Our team strives to provide efficient service and a great experience for our customers. We look forward to seeing you again for your next visit. Sincerely, the Team at Mandal Buick GMC

November 27, 2025

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Employee Rating

The buying process was made easy buy our sales associate. This is my second GMC and probably won’t be my last. More

by alexis Parker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Vertudazo, David Kelly, Jamie Meakins, Stephanie Woods , Bronny

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Nov 27, 2025

Mandal Buick GMC responded

Thank you, Alexis! We appreciate your kind words about your experience with us at Mandal Buick GMC. It's wonderful to hear that our sales associate made the buying process easy for you. Enjoy your new GMC, and we look forward to assisting you again in the future! Sincerely, The Team at Mandal Buick GMC

November 27, 2025

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Employee Rating

Always helpful, kind, and reassuring. A sure joy to experience professionalism to such a high degree! More

by willtor465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2025

Mandal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about the professionalism and helpfulness of our team at Mandal Buick GMC. It’s always our goal to provide an exceptional experience, and we're thrilled to hear you felt that joy during your visit. We look forward to assisting you again in the future! Sincerely, the Team at Mandal Buick GMC

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