Dealership Experience
9 yrs, 8 mos
Industry Experience
31 yrs, 9 mos
Languages Spoken
English
567 Reviews
Write a Review567 Reviews of Suzanne Johnston
September 18, 2023
Great atmosphere! We came in with an idea of what we were looking for but had some questions about a few different vehicles and options. Steve was fantastic to work wi We came in with an idea of what we were looking for but had some questions about a few different vehicles and options. Steve was fantastic to work with and kept us informed throughout the whole process. He truly made the experience about finding the vehicle that was right for our family, not just concerned about making a sale and it shows in the way he treats anyone who comes into his office. You can tell from the sales office all the way to the service desk that Flammer is dedicated to turning its customers into ‘family’. More
Other Employees Tagged: Steve Gonzalez , Robyn
September 14, 2023
Love this Dealership! ! they have been great and treat my new Maverick & me like royalty. I tell everyone I know to go to Flammer Ford, they are the best. The Parts Departm ! they have been great and treat my new Maverick & me like royalty. I tell everyone I know to go to Flammer Ford, they are the best. The Parts Department is stocked and the Counter people are very knowledgeable, they never get any accolades. More
Other Employees Tagged: Mack Gange, Robyn Brandl , Dale Krutzik, Denise Turbyville S.A., Parts Dept personnel,
August 19, 2023
Excellent transaction. Neal explained everything to us and made the process seamless. I especially liked the stress free environment that is unlike other dealerships that Neal explained everything to us and made the process seamless. I especially liked the stress free environment that is unlike other dealerships that use high pressure sales tactics. I would highly recommend purchasing a vehicle from Flammer Ford commercial sales. More
Other Employees Tagged: Neal Kaiser, David Kaiser
August 18, 2023
Chris,Doug and Suzanne were courteous, professional and thorough. Muhammed and the service staff, Steve and Kyle in Accessories were all great. Can't leave out the shuttle drivers as well. Would recommend thorough. Muhammed and the service staff, Steve and Kyle in Accessories were all great. Can't leave out the shuttle drivers as well. Would recommend to others, thanks again. More
Other Employees Tagged: Doug Gerhardt , Chris Haddad
July 23, 2023
Have purchased 4 Edges since 2009. All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explai All have been serviced at Flammer with no problems. Have worked with Doug Gerheart the entire time. He's just great, and has taken the time to explain everything to us, and is available by phone anytime. My 2022 Edge ST is just awsome in every respect. Robyn Brandle is terrific, and takes what ever time necessary to answer my questions and explain what I can't figure out myself. More
Other Employees Tagged: Rob Bender, Doug Gerhardt, Steven Iacuone, Robyn Brandl
July 21, 2023
I’m not sure who Jason is in this review. I worked with Lucas and Suzanne. I was please with their help. I had a much better experience buying from you than I did one of your competitors th I worked with Lucas and Suzanne. I was please with their help. I had a much better experience buying from you than I did one of your competitors three years ago. I will use you again. More
Other Employees Tagged: Lucas Hebert is who I worked with from a sales perspective
July 03, 2023
They’re better than some with warranty and packages but it was the end of the month, July 4 was coming and the car had been at the dealership for almost two months. I would have thought we would get a bett it was the end of the month, July 4 was coming and the car had been at the dealership for almost two months. I would have thought we would get a better deal or at least negotiate with the dealer. They claim to give used cars only half a tank of gas and I am not overly impressed with the work of the detailing department. Got it ready but could have cleaned it up more with an adequate level of elbow grease. Hope it gets better the longer we own the car and establish a relationship and expectations. Overall happy to have it and got the best deal out there for what the wife wanted. More
Other Employees Tagged: Doug Gerhardt , Armando Chirinos
June 20, 2023
Quick, easy, super friendly salesman, no hassle and given a reasonable fair price. Highly recommend. a reasonable fair price. Highly recommend. More
Other Employees Tagged: Lloyd Williams
June 17, 2023
Sales is great. Service dept is a rip off. They try yo get you do do all kinds of unnecessary stuff. Service dept is a rip off. They try yo get you do do all kinds of unnecessary stuff. More
Other Employees Tagged: Doug Gerhardt

