Sveta Gwin | Page 33

New purchase Mr. Rob Kern at Elco Chevrolet has tremendous work ethic. I purchased a new vehicle that had a minor scratch on the door. Mr. Kern made sure (coming I Mr. Rob Kern at Elco Chevrolet has tremendous work ethic. I purchased a new vehicle that had a minor scratch on the door. Mr. Kern made sure (coming I on his day off) it was fixed properly. He was persistent and focused on making sure it wasn't just a quick in/out type of work being done. He stayed on top of the job through the entire process. More

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Great Cadillac sales staff My wife and I are in our 70's and have both owned Cadillacs for over 35 years (we buy two at a time and have owned about 12 Cadillacs between us). On My wife and I are in our 70's and have both owned Cadillacs for over 35 years (we buy two at a time and have owned about 12 Cadillacs between us). Only recently have we started buying through Elco Cadillac since they were awarded the dealership a few years ago (we have bought 3 Cadillacs during that time). This purchase experience was by far one of the best I have had in 35 years. Namely because of a wonderful Sales Manager and outstanding salesman. William Paster is the Sales Manager and Brian Buhr is the salesman. They both spent countless hours working on my purchases and both gave me their undivided attention at all times. They were extremely professional and more importantly, very considerate and attentive to my wife's and my needs. I was extremely satisfied with the new cars we bought, the attention to detail both men displayed, and felt like we got the best deal possible. Both Bill Paster and Brian Buhr went way beyond the required protocol and simply went the extra mile for me. Brian actually came to my home THREE times to program our garage door opener. Bill spent countless hours searching for the EXACT cars we wanted and found them eventually. We were trying to find specific 2015 models with exactly what we wanted at a time when few options existed (the 2016 models were already out) and Bill actually found an exact match of what we wanted. I will buy Cadillacs until the day I die....and will ALWAYS buy them from ELCO Cadillac and these two men. Thank you Cadillac for having such great sales people. More

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Great experience Andrew made the buying process so easy. He located the car with the color and features we wanted, we negotiated the price over the phone and he had a Andrew made the buying process so easy. He located the car with the color and features we wanted, we negotiated the price over the phone and he had all of the paperwork ready when we arrived. Sveta took us through the signing process very efficiently and quickly and we were on our way with our new car. Easiest car purchase we've ever had! More

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Hassle-Free I have bought a lot of cars over many years but I have never bought one quite so easily as the one I bought at Elco. Andrew actually made the process I have bought a lot of cars over many years but I have never bought one quite so easily as the one I bought at Elco. Andrew actually made the process fun and I've never been able to say that before. He listened to what I was looking for, found several models to choose from, gave me one to test drive over a weekend and then had everything ready so there was no waiting when I came in to finalize the deal. Sveta got me thru the paperwork quickly and I was on my way in my new car. When I bring my car in for routine service, Andrew makes sure that I can get in and out quickly. He definitely believes in service after the sale and I have recommended him to many of my friends. Andrew has made dealing with Elco a very pleasant experience. More

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No Nonscense Solid Deal I started by checking on the internet, and had narrowed my choices to three dealerships. When I spoke with Chris Weaver, he pretty much had quickly n I started by checking on the internet, and had narrowed my choices to three dealerships. When I spoke with Chris Weaver, he pretty much had quickly narrowed things down for me, to one! I told him my position and he provided a good and fair counter-offer. The deal was completed in two days...from first phone contact to driving off the ELCO lot. I will recommend his name to friends that want to purchase a vehicle. Joe Blasingame More

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Joe and the entire ELCO Team are spectacular! Joe and the entire ELCO Team are AWESOME to deal with. They They handled our every request completely and in a timely fashion. They always stayed in t Joe and the entire ELCO Team are AWESOME to deal with. They They handled our every request completely and in a timely fashion. They always stayed in touch with us and kept us informed of every update. We love our new Cadillac and would HIGHLY recommend Joe and ELCO to everyone! More

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complete satisfaction with new 2015 Impala Jim McCormack was very professional during the whole process of buying my new car. He explained everything in detail. I am very happy with my purchase Jim McCormack was very professional during the whole process of buying my new car. He explained everything in detail. I am very happy with my purchase and will return to this dealership for my next car. More

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Excellent and quick service Gina was wonderful!!! Friendly and personal! Upon greeting she was ready to assist without pressure and ready to go. She got us exactly what we want Gina was wonderful!!! Friendly and personal! Upon greeting she was ready to assist without pressure and ready to go. She got us exactly what we wanted More

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express service Service was fast and complete. All questions answered and gave time for direction. Service people were friendly. Hours of service were fair. Appointme Service was fast and complete. All questions answered and gave time for direction. Service people were friendly. Hours of service were fair. Appointment was set up to our timeline. More

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3rd purchase Chris makes it easy and fun to purchase a car. I always feel that I'm taken care of before and after the purchase. I'll be back in a few years!! Chris makes it easy and fun to purchase a car. I always feel that I'm taken care of before and after the purchase. I'll be back in a few years!! More

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