Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

Contact Me
4.9
41 Reviews
4.9

41 Reviews

Write a Review

41 Reviews of Vannessa Thompson

October 16, 2026

Dealership Rating
Employee Rating

We have had very good luck with everything that we have had done. Would like to thank Sydney for all she has done for us. More

by uekerj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 03, 2026

Dealership Rating
Employee Rating

My truck was fixed in a timely fashion and with good updates and courteous service. More

by sharon.kipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Happy to hear it! Thank you for taking the time to leave us a review!

August 05, 2026

Dealership Rating
Employee Rating

I like the fact that the facility is modern and always neat and clean. It tells me they are going to treat my vehicle the same. The personal present themselves in the same manner. They are knowledgeable a More

by johgor65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2026

Mike Molstead Motors responded

Thanks so much for your thoughtful review! It's wonderful to hear we've earned your trust by getting the job done right the first time. We truly appreciate your business and look forward to taking care of you again!

August 05, 2026

Dealership Rating
Employee Rating

It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

July 30, 2026

Dealership Rating
Employee Rating

Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze! More

by melissaberger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Mike Molstead Motors responded

Making the service process easy and convenient for our customers is always our goal. We truly appreciate your support and look forward to taking care of you and your vehicle again in the future!

July 26, 2026

Dealership Rating
Employee Rating

First Class Dealership! Molstead goes the extra mile to make sure their customers are satisfied. From families traveling through the area to returning customers, Molstead More

by jthomasjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

. We truly appreciate your support and your kind words. Safe travels and thank you for choosing Mike Molstead Motors!

July 26, 2026

Dealership Rating
Employee Rating

Great Advisor! Listens to customers concerns and follows customer vehicle through the entire Ford Experience. More

by jthomasjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

Providing attentive communication and exceptional customer care is what we strive for every day. We truly appreciate your trust in our team and look forward to serving you again!

July 26, 2026

Dealership Rating
Employee Rating

An outstanding and great all around service experience. Fixed Right the First Time dealership. I will recommend Molstead's time and time again. More

by jthomasjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 06, 2026

Dealership Rating
Employee Rating

Renae is absolutely amazing! ! Always accommodating and helpful! She remembers who we are and makes sure to get us what our vehicles need. More

by eaafarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Mike Molstead Motors responded

She truly goes above and beyond to provide exceptional service, and we're so glad her dedication, attention to detail, and personal care have made such a positive impression. We'll be sure to share your kind words with her. Thank you for trusting Mike Molstead Motors.

June 15, 2026

Dealership Rating
Employee Rating

Prompt,courteous service. Service dept very efficient keeping customer informed of vehickle appt, oil chgn or repair. More

by tpdight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Thomas Jenkins

1
...

Dealership Inventory (496 Vehicles)

new 2026 GMC Canyon car, priced at $57,040
2026 GMC Canyon
new
Volcanic Red Tintcoat exterior
Automatic
Four-wheel Drive
used 2020 Ford F-150 car, priced at $21,970
2020 Ford F-150
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2018 Chevrolet Silverado 2500 car, priced at $19,869
2018 Chevrolet Silverado 2500
used
Red Hot exterior
Automatic
Four-wheel Drive
used 2024 GMC Sierra 1500 car, priced at $50,969
2024 GMC Sierra 1500
used
White Frost Tricoat exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $67,180
2026 GMC Sierra 1500
new
Glacier White Tricoat exterior
Automatic
Four-wheel Drive
used 2025 Ford Expedition Max car, priced at $62,930
2025 Ford Expedition Max
used
Oxford White exterior
Automatic
Four-wheel Drive