Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Vannessa Thompson

June 15, 2026

Dealership Rating
Employee Rating

Prompt,courteous service. Service dept very efficient keeping customer informed of vehickle appt, oil chgn or repair. More

by tpdight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Thomas Jenkins

May 21, 2026

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Employee Rating

Excellent Customer Service. I’m extremely satisfied with the entire experience and look forward to working with them in the future More

by jane_kelly
Service Price Transparency
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Recommend Dealer
Yes
May 26, 2026

Mike Molstead Motors responded

Your satisfaction means a lot to us, and we look forward to working with you again in the future!

April 19, 2026

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Employee Rating

Molstead Motors are always very accommodating and pleasant to work with. All staff is knowledgeable and friendly! More

by gard5
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

Apr 30, 2026

Mike Molstead Motors responded

We truly appreciate your continued support. Creating a friendly and helpful experience is always our goal. Please don’t hesitate to reach out if there’s ever anything you need!

April 09, 2026

Dealership Rating
Employee Rating

Great service! Very professional and told me everything that i needed to know. Love going there More

by jovolker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Mike Molstead Motors responded

We truly appreciate your support and look forward to seeing you again at Mike Molstead Motors!

March 24, 2026

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Helpful accommodating. Worked around your schedule. Allowed you to have the service tech's show and explain all issues regarding the vehicle being worked on and are very kn More

by steve.lacour5
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 25, 2026

Mike Molstead Motors responded

We're glad to hear our team was helpful, accommodating, and able to work around your schedule. Your continued trust and loyalty mean a lot to us. Thank you for continuing to choose Mike Molstead Motors. We look forward to taking care of you again in the future!

March 20, 2026

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Josh and the crew at Mike Molsted Motors are unbelievable! Very professional and family, friendly great atmosphere! More

by clangfald
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Mike Molstead Motors responded

Creating a professional, family-friendly atmosphere is something we take pride in, and it's wonderful to know that it stood out during your visit. We truly appreciate you choosing Mike Molstead Motors and look forward to helping you again in the future!

March 10, 2026

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Very accommodating and Great service. Answers all your questions. Able to get in and out very quickly More

by margoneel
Service Price Transparency
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Recommend Dealer
Yes

March 05, 2026

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The staff is fantastic to work with, and service department is competent. Great communication between the staff and customers. More

by matt@pne.us
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

Mar 16, 2026

Mike Molstead Motors responded

Thank you for the wonderful review! We truly appreciate your feedback and look forward to helping you again in the future!

March 05, 2026

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Employee Rating

Great place to buy and service your truck-auto -or suv. Clean lounge if you wait to get your suv serviced. Drinks -snacks -tv s to watch. More

by lwhitel1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Mike Molstead Motors responded

It's great to know you enjoyed the clean lounge and amenities while waiting for your vehicle to be serviced. We appreciate your support and look forward to helping you again the next time you need us!

February 19, 2026

Dealership Rating
Employee Rating

They have always been courteous and competent. That's all you can really expect from anyone. More

by notamedic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Mike Molstead Motors responded

It means a lot to know that this has been your consistent experience with us. Your feedback encourages our team to keep delivering reliable and professional service.

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