Vannessa Thompson
Vannessa Thompson at Mike Molstead Motors

Vannessa Thompson

Service Advisor

Mike Molstead Motors

1501 S Grand Ave
Charles City, IA 50616

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4.9
39 Reviews
4.9

39 Reviews

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39 Reviews of Vannessa Thompson

October 16, 2026

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Employee Rating

We have had very good luck with everything that we have had done. Would like to thank Sydney for all she has done for us. More

by uekerj
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2026

Mike Molstead Motors responded

We'll be sure to pass along your thanks to Sydney! she'll be happy to know she made such a positive impact. We truly appreciate your support and look forward to helping you again whenever you need us!

September 03, 2026

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My truck was fixed in a timely fashion and with good updates and courteous service. More

by sharon.kipp
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Recommend Dealer
Yes
Sep 10, 2026

Mike Molstead Motors responded

Happy to hear it! Thank you for taking the time to leave us a review!

August 05, 2026

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I like the fact that the facility is modern and always neat and clean. It tells me they are going to treat my vehicle the same. The personal present themselves in the same manner. They are knowledgeable a More

by johgor65
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2026

Mike Molstead Motors responded

Thanks so much for your thoughtful review! It's wonderful to hear we've earned your trust by getting the job done right the first time. We truly appreciate your business and look forward to taking care of you again!

August 05, 2026

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It was all good made my appointment in person. They set it up for me. I brought the vehicle in. It was done in a timely matter, and I was very satisfied. I would recommend their service department More

by jrw0729
Service Price Transparency
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Recommend Dealer
Yes
Aug 05, 2026

Mike Molstead Motors responded

Thank you so much for your kind words and recommendation! Our service team works hard to make every visit as convenient and efficient as possible, and it's great to know we delivered. We truly appreciate your trust in Mike Molstead Motors and look forward to taking care of you and your vehicle again in the future!

July 30, 2026

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Great, friendly service! The waiting area is very large and comfortable. They make getting your car in for service a breeze! More

by melissaberger93
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Recommend Dealer
Yes
Aug 04, 2026

Mike Molstead Motors responded

Making the service process easy and convenient for our customers is always our goal. We truly appreciate your support and look forward to taking care of you and your vehicle again in the future!

July 26, 2026

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Great Advisor! Listens to customers concerns and follows customer vehicle through the entire Ford Experience. More

by jthomasjenkins
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Recommend Dealer
Yes
Jul 29, 2026

Mike Molstead Motors responded

Providing attentive communication and exceptional customer care is what we strive for every day. We truly appreciate your trust in our team and look forward to serving you again!

July 06, 2026

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Renae is absolutely amazing! ! Always accommodating and helpful! She remembers who we are and makes sure to get us what our vehicles need. More

by eaafarms
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Recommend Dealer
Yes
Jul 07, 2026

Mike Molstead Motors responded

She truly goes above and beyond to provide exceptional service, and we're so glad her dedication, attention to detail, and personal care have made such a positive impression. We'll be sure to share your kind words with her. Thank you for trusting Mike Molstead Motors.

June 15, 2026

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Prompt,courteous service. Service dept very efficient keeping customer informed of vehickle appt, oil chgn or repair. More

by tpdight
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Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp, Thomas Jenkins

May 21, 2026

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Excellent Customer Service. I’m extremely satisfied with the entire experience and look forward to working with them in the future More

by jane_kelly
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Recommend Dealer
Yes
May 26, 2026

Mike Molstead Motors responded

Your satisfaction means a lot to us, and we look forward to working with you again in the future!

April 19, 2026

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Employee Rating

Molstead Motors are always very accommodating and pleasant to work with. All staff is knowledgeable and friendly! More

by gard5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee Knapp

Apr 30, 2026

Mike Molstead Motors responded

We truly appreciate your continued support. Creating a friendly and helpful experience is always our goal. Please don’t hesitate to reach out if there’s ever anything you need!

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