Sydney Fullerton | Page 10
Service Advisor
Mike Molstead Motors
1501 S Grand Ave
Charles City, IA 50616
133 Reviews
Write a Review133 Reviews of Sydney Fullerton
September 27, 2024
Great place to purchase a vehicle. However, the service department could use improvement. Not sure a vehicle inspection is being done always as simple things are not found such as shoc However, the service department could use improvement. Not sure a vehicle inspection is being done always as simple things are not found such as shocks. An individual definitely needs to have some knowledge of vehicles to tell service department what to fix. More
Other Employees Tagged: Jeff Buss, Joe Molstead, Dan Carey, Renee Knapp
September 27, 2024
The staff was very courtious and helpful. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. Ihad an additional problem with the car (slow tire leak). The problem was identified (nail in tire) and corrected. More
Other Employees Tagged: Zach Fox , Jeff Wise
September 27, 2024
Great service, super accommodating, knew we were under warranty but didn’t treat us like a number warranty but didn’t treat us like a number More
Other Employees Tagged: Zach Fox, Renee Knapp, Shelby Reeser, Danielle Vance , Kara Schilling, Jeff Wise
September 26, 2024
First car they sold me was a lemon, Levi Klinkel and the customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from customer service team was very good about finding a new vehicle for me, as well as trying to fix the first one more than once. I live two hours from the dealership both times they tried to fix it. They sent drivers gave me loaner cars and brought it back. More
Other Employees Tagged: Levi Klinkel
September 12, 2024
I was not happy with the amount of time it took to complete my warranty work and lack of communication I got from my service advisor. I often had to contact them for updates. complete my warranty work and lack of communication I got from my service advisor. I often had to contact them for updates. More
September 11, 2024
It took five visits before the actual problem was resolved. However, the problem is now fixed. They listened to you and was determined to find the cause of the noise. resolved. However, the problem is now fixed. They listened to you and was determined to find the cause of the noise. More
September 11, 2024
King caring helpful friendly willing to help nice waiting area with refreshments and snacks and short wait times area with refreshments and snacks and short wait times More
Other Employees Tagged: Zach Fox, Renee Knapp, Shelby Reeser, Danielle Vance , Kara Schilling, Jeff Wise

