Syed Ali | Page 3

Went in for a pre owned vehicle that was listed for $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealers $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealership adds in all these hidden fees that aren't actually for anything. Terrible experience. It's apparent that the staff here is composed of liars and thiefs. Buyers beware. More

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Ben was the manager who “came to my rescue” after an absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance w absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance workers, Ben did nothing verbally to smooth the situation over. I was interrupted multiple times during my explanation of the issue and was told it all was surely a misunderstanding. There was absolutely no validation of the horrid experience I had, and his after-the-fact apologies were insincere at best. Absolutely loved my time at Toyota with our salesman, but the finance department is an absolute nightmare. More

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Lee Schuster always doing outstanding honest professional service in helping us to service all our vehicles. He been helping our family with all our service needs for Toyota Camry and 3 Toyota corolla for ma service in helping us to service all our vehicles. He been helping our family with all our service needs for Toyota Camry and 3 Toyota corolla for many years. Service is always done professionally, communication is always very clear and detailed. More

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Nice service and nice place nice team members treating friendly good job Thank you Toyota of Richardson friendly good job Thank you Toyota of Richardson More

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Lots of hidden fees, poor communication, very unprofessional. I wouldn't recommend anyone shopping here for a vehicle. Avoid the manager Michael and Azim. unprofessional. I wouldn't recommend anyone shopping here for a vehicle. Avoid the manager Michael and Azim. More

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JP(Jon) took excellent care of me. From the first car I came in to look at to going back to the drawing board and finding me just what I was looking for. He was honest and I didn’t thi From the first car I came in to look at to going back to the drawing board and finding me just what I was looking for. He was honest and I didn’t think that was possible at a car dealership. Even had a great sense of humor to make the whole ordeal a bit of fun. And his finance partner also made the experience A1. Had me in and out in less than 15 minutes to sign the final paperwork. More

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The process of buying my leased car with this dealership was so very easy and the staff was incredibly helpful!! was so very easy and the staff was incredibly helpful!! More

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If you’re considering a Toyota, pick a different dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work wi dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work with us. Go somewhere else. More

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bought a car on May 21, a Toyota CHR, I did not like the customer service, the employee looked tired and did not want to attend. They charged me almost 5000 dollars of administrative expenses when I asked h customer service, the employee looked tired and did not want to attend. They charged me almost 5000 dollars of administrative expenses when I asked him, he said it was to guarantee that the car would be good and complete. When they delivered it to me it had a low tire, I did not find the manual, they only gave me a key, you do not have mats. More

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Jon was amazing! Really patient and understanding with our doubts, he really made our purchase a great an easy experience! Thank you again; we will definitely be back Really patient and understanding with our doubts, he really made our purchase a great an easy experience! Thank you again; we will definitely be back someday for that 4Runner! More

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