Syed Ali
Syed Ali at Toyota of Richardson

Syed Ali | Page 3

Finance

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.6
127 Reviews
4.6

127 Reviews

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127 Reviews of Syed Ali

September 27, 2023

Dealership Rating
Employee Rating

Lee Schuster always doing outstanding honest professional service in helping us to service all our vehicles. He been helping our family with all our service needs for Toyota Camry and 3 Toyota corolla for ma More

by Pavel F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 03, 2023

Dealership Rating
Employee Rating

Nice service and nice place nice team members treating friendly good job Thank you Toyota of Richardson More

by MEHDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , OLIVER VILLS

Jul 05, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

January 09, 2023

Dealership Rating
Employee Rating

Lots of hidden fees, poor communication, very unprofessional. I wouldn't recommend anyone shopping here for a vehicle. Avoid the manager Michael and Azim. More

by Chillkev33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 10, 2023

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to hear more about your experience to see if there is anything we can do to help. Please reach out me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

Jan 10, 2023

Chillkev33 responded

I did reach out to that email and never received a response. Not that it matters, theres nothing you can really do.

December 03, 2022

Dealership Rating
Employee Rating

JP(Jon) took excellent care of me. From the first car I came in to look at to going back to the drawing board and finding me just what I was looking for. He was honest and I didn’t thi More

by jenivievee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Patterson

Dec 07, 2022

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

August 04, 2022

Dealership Rating
Employee Rating

The process of buying my leased car with this dealership was so very easy and the staff was incredibly helpful!! More

by emilykimmich1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Patterson

Aug 08, 2022

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 17, 2022

Dealership Rating
Employee Rating

If you’re considering a Toyota, pick a different dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work wi More

by wormier.donor0i
Recommend Dealer
No
Jun 20, 2022

Toyota of Richardson responded

Hi. I am so sorry to hear about this experience. This is not the standard we hold our teammates to, and we'd like to hear more about your issue to see if there is anything we can do to make this right for you. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

June 14, 2022

Dealership Rating
Employee Rating

bought a car on May 21, a Toyota CHR, I did not like the customer service, the employee looked tired and did not want to attend. They charged me almost 5000 dollars of administrative expenses when I asked h More

by Jacqueline Delgado
Customer Service
Friendliness
Price
Recommend Dealer
No
Jun 16, 2022

Toyota of Richardson responded

Hi Jacqueline. I am very sorry to hear about your experience, but we appreciate you taking the time to leave us with this information. We take customer satisfaction very seriously and my team does everything we can to fix problems that occur. I’d like to speak with you further about your experience and see what can be done to restore your trust in us. Please contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

June 04, 2022

Dealership Rating
Employee Rating

Jon was amazing! Really patient and understanding with our doubts, he really made our purchase a great an easy experience! Thank you again; we will definitely be back More

by DanJordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Patterson

Jun 06, 2022

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

May 23, 2022

Dealership Rating
Employee Rating

Right price, quick negotiations, met my expectations of what I expected to pay out the door. Even fought to match carmax appraisal which was higher than I would have expected. More

by ArcxNsparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bauer , Jacob Campbell

May 24, 2022

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

May 21, 2022

Dealership Rating
Employee Rating

Set up to meet with Rob Bauer at Toyota of Richardson. I was met promptly and Rob was OUTSTANDING! The car I inquired about was waiting and we took a test ride - all went very well and Rob took care of an More

by R. Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Bauer

May 23, 2022

Toyota of Richardson responded

Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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