Syed Ali
Syed Ali at Toyota of Richardson

Syed Ali | Page 3

Finance

Toyota of Richardson

1221 N Central Expressway
Richardson, TX 75080

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4.5
131 Reviews
4.5

131 Reviews

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131 Reviews of Syed Ali

October 31, 2023

Dealership Rating
Employee Rating

Always had great service at Toyota of Richardson! ! Lee Schuster is a great guy to deal with! More

by cindyhitt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster, Terry Torbet

Nov 01, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 26, 2023

Dealership Rating
Employee Rating

Great job brother and keep up the good work. I will be a repeat customer. More

by jharland08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Ruiz

Oct 27, 2023

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 10, 2023

Dealership Rating
Employee Rating

Went in for a pre owned vehicle that was listed for $23,458. After enjoying the test drive and sitting down to talk about numbers I was blind sided with an out the door price of $31k after the dealers More

by BradleyAllen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ben Boyd

Oct 11, 2023

Toyota of Richardson responded

Hi Bradley. Thank you for the feedback, and I am very sorry you felt misled. Here at Toyota of Richardson, we always want to do everything in our power to get our customers the best deal possible on their vehicle. We will be looking into your complaint further to address the issues you came across. We’d like to discuss your complaints and see if there’s anything we can do to address these concerns. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

October 01, 2023

Dealership Rating
Employee Rating

Ben was the manager who “came to my rescue” after an absolutely horrible experience in finance. While we received an apology and handshake for the disrespectful encounter with one of the other finance w More

by Emily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Boyd , Corbin Martin

Oct 02, 2023

Toyota of Richardson responded

Thank you for sharing your experience, Emily. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

September 27, 2023

Dealership Rating
Employee Rating

Lee Schuster always doing outstanding honest professional service in helping us to service all our vehicles. He been helping our family with all our service needs for Toyota Camry and 3 Toyota corolla for ma More

by Pavel F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 03, 2023

Dealership Rating
Employee Rating

Nice service and nice place nice team members treating friendly good job Thank you Toyota of Richardson More

by MEHDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Schuster , OLIVER VILLS

Jul 05, 2023

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

January 09, 2023

Dealership Rating
Employee Rating

Lots of hidden fees, poor communication, very unprofessional. I wouldn't recommend anyone shopping here for a vehicle. Avoid the manager Michael and Azim. More

by Chillkev33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 10, 2023

Toyota of Richardson responded

Hi. We take customer satisfaction very seriously here at Toyota of Richardson, and we’d like to hear more about your experience to see if there is anything we can do to help. Please reach out me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

Jan 10, 2023

Chillkev33 responded

I did reach out to that email and never received a response. Not that it matters, theres nothing you can really do.

December 03, 2022

Dealership Rating
Employee Rating

JP(Jon) took excellent care of me. From the first car I came in to look at to going back to the drawing board and finding me just what I was looking for. He was honest and I didn’t thi More

by jenivievee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Patterson

Dec 07, 2022

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

August 04, 2022

Dealership Rating
Employee Rating

The process of buying my leased car with this dealership was so very easy and the staff was incredibly helpful!! More

by emilykimmich1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jon Patterson

Aug 08, 2022

Toyota of Richardson responded

Thank you for the 5-star rating! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

June 17, 2022

Dealership Rating
Employee Rating

If you’re considering a Toyota, pick a different dealership. Overheard male employees making inappropriate comments about their female coworkers. No one seemed very trustworthy or willing to work wi More

by wormier.donor0i
Recommend Dealer
No
Jun 20, 2022

Toyota of Richardson responded

Hi. I am so sorry to hear about this experience. This is not the standard we hold our teammates to, and we'd like to hear more about your issue to see if there is anything we can do to make this right for you. Please reach out to me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

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