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TERRY UNDERDUE
TERRY UNDERDUE at Fred Anderson Toyota

TERRY UNDERDUE | Page 3

ASM TEAM LEAD

Fred Anderson Toyota

9101 Glenwood Ave
Raleigh, NC 27617

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5.0
47 Reviews
5.0

47 Reviews

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47 Reviews of TERRY UNDERDUE

June 02, 2025

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Employee Rating

Made service appointment online, took car right in on time and returned in an acceptable time when service was completed. More

by rjenkfam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

May 06, 2025

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I always bring my Rava4 here for service. .I have no problem with the service dept. More

by sturdivant1618
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 08, 2025

Fred Anderson Toyota responded

Hi there, we really appreciate you leaving a review! Thanks for taking the time to rate your visit. We’re so glad you felt our team provided 5 star service, we’re always happy to help! Have a great day and take care.

April 25, 2025

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Felt like the service center people are just salesmen not customers service for what you need. More

by Lil Redd
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Yes
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Apr 25, 2025

Lil Redd responded

I got my car back with a warning and was told it was from the calibration on my car windshield and hit okay. Now I am going to have to take it in again after all safety warnings are going off. I was very satisfied with my service until I got it back worse than I took it in. I even suggested it to my son to do his car and now I am reconsidering. We both went in for the same mileage on the cars and his is going to be 400 more than mine. We have the same car just one year older than the other.

Apr 25, 2025

Lil Redd responded

Disappointed

April 21, 2025

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Employee Rating

Wonderful service manager to deal with as soon as I arrived. Discussed previous recommendations and questioned what was needed next. More

by Jaghenry1
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Recommend Dealer
Yes
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Jun 09, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review and look forward to seeing you again soon!

April 01, 2025

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Employee Rating

Terry Underdue is an amazing advisor. He is very professional and knowledgeable. The service process is always seamless and enjoyable. Thanks again Terry! More

by larry.snead
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Recommend Dealer
Yes
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Jun 06, 2025

Fred Anderson Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Fred Anderson Toyota of Raleigh. We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2025

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Flexible scheduling, courteous and knowledgeable service; quick turnaround and reliable seevice. I highly recommend this dealership, maintenance and repair shop. More

by skserious
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Mar 15, 2025

Fred Anderson Toyota responded

Hi, we are very happy that the team here at Fred Anderson Toyota of Raleigh could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 10, 2025

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Over the years I've gotten to know many of the people who work there and they are great people. More

by Billstreit63
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Recommend Dealer
Yes
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Mar 14, 2025

Fred Anderson Toyota responded

Hi there, we truly appreciate you taking the time to leave a review! Thanks for the positive rating, and we’re so glad to know you had a great visit. We’ll see you again soon!

March 02, 2025

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Very pleased with the service I’am always treated well very informed of my service needs and cost More

by Stanman1954
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Fred Anderson Toyota responded

Hi, we here at Fred Anderson Toyota of Raleigh are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 07, 2025

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Employee Rating

Our Avalon was taken in for a maintenance check up. We were instructed on what would be needed for the next maintenance scheduling. This visit everything looked good. 💯 More

by susananddailcurrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 12, 2025

Fred Anderson Toyota responded

Hi, thank you for sharing your positive experience at Fred Anderson Toyota of Raleigh! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2024

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Employee Rating

Jeremiah was Exemplary,Fantastic and high driven in customer service. Army vet and I was treated like a king. Only buy cars from him and his manager Jay. Outstanding car and price and the service and w More

by built4service1011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JARVIS UNDERDUE , Jeremiah, Jay and Damon

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Feb 27, 2024

Fred Anderson Toyota responded

Hello, we appreciate you taking the time to leave us this feedback of Fred Anderson Toyota of Raleigh. Please don't hesitate to reach out to us if there's anything more we can do!

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