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TERRY UNDERDUE
50 Reviews
50 Reviews
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50 Reviews of TERRY UNDERDUE
March 22, 2019
I will be back I must say my service was pretty good and right on time. I would recommend anyone to witness what I witness here guaranteed satisfaction I must say I must say my service was pretty good and right on time. I would recommend anyone to witness what I witness here guaranteed satisfaction I must say More
by Buddro
March 15, 2019
Disappointed Senior Unfortunately, I went alone to make a purchase, 2018, RAV 4. Another sales person actually walked me through the process not the person who received c Unfortunately, I went alone to make a purchase, 2018, RAV 4. Another sales person actually walked me through the process not the person who received credit for the sale. After I located the vehicle which the sales person did not even know was on the lot, the remainder was a "rush job". After signing my name on the dotted line everything went South-the sales person was too busy later during the week helping his son purchase a vehicle and was not as nice to me as he was prior to purchase, my vehicle always had to be taken back for something not performed correctly while at the service department, the name of the person who serviced my vehicle is suddenly "not known", various programs were deactivated and I did not know it, and the general manager never kept his appointments with me to discuss the issues. Instead, I had to catch him whenever I could...loaners were stinking with dirty windows...very disappointed...my first and last Toyota More
by Disappointed Senior
Other Employees Tagged: Jody Fleming, Larry Pickett, Sean Mehaffey , Andy Little
December 29, 2018
Returning Customers We returned to Fred Anderson Toyota to purchase our 5th vehicle and were once again pleased. Thanks to all who worked to make this a pain-free experie We returned to Fred Anderson Toyota to purchase our 5th vehicle and were once again pleased. Thanks to all who worked to make this a pain-free experience. More
by janice and tim
Other Employees Tagged: Andre Robinson , Justin Heilman
July 19, 2018
outstanding experience. Wonderful salesperson that guide this early baby boomer through the new newer technologies. Allayed my fears and helpedme make the vehicle fit my comf Wonderful salesperson that guide this early baby boomer through the new newer technologies. Allayed my fears and helpedme make the vehicle fit my comfort and safety concerns. More
by Betty Bolyard
Other Employees Tagged: Bryan Harrison , Punit Chhabra
June 26, 2018
Professional Courteous knowledgeable service Courteous knowledgeable service. I brought my 2012 Toyota Camry in for service. After speaking with Mr. Bradby regarding 2018 Camry se I was consideri Courteous knowledgeable service. I brought my 2012 Toyota Camry in for service. After speaking with Mr. Bradby regarding 2018 Camry se I was considering purchasing. He was helpful, courteous, knowledgeable, understanding and very helpful. I am truly thankful for his professionalism. I have and would continue to recommend Steven and Fred Anderson Toyota to my friends and family. My next purchase will be a truck...see you then! More
by Barnette328
Other Employees Tagged: Steven Bradby
March 20, 2018
Good experience Visit to Fred Anderson Toyota was pleasant and very professional. Management and Sales were interested and listened to my purchase thoughts. Process w Visit to Fred Anderson Toyota was pleasant and very professional. Management and Sales were interested and listened to my purchase thoughts. Process went well and service department also performed well. More
by Tom E
Other Employees Tagged: Larry Pickett, Junior Hayes
February 10, 2018
Excellent job from your team Your team did an excellent job starting with Terry and Jarvis underdue who recommended me to your dealership Andre Robinson and Mike Hardy did an exc Your team did an excellent job starting with Terry and Jarvis underdue who recommended me to your dealership Andre Robinson and Mike Hardy did an excellent job explained everything very well I will recommend my family friends and co-workers to your dealership keep up the excellent work More
by Park.1216
Other Employees Tagged: Andre Robinson, Mike Hardy, JARVIS UNDERDUE
December 28, 2017
John’s Great! We are very pleased with our purchase and the service we received during the process! We had been emailing with John about vans for a few weeks and wh We are very pleased with our purchase and the service we received during the process! We had been emailing with John about vans for a few weeks and when the day came for us to buy, things went smoothly. More
by Stgraham
Other Employees Tagged: John Lafabregue , Jessica Drown
September 26, 2017
Overall rating of purchasing our vehicle Troy was friendly, courteous and willing to work through concerns in order to satisfy the customer and communicate with the efficient qualified servi Troy was friendly, courteous and willing to work through concerns in order to satisfy the customer and communicate with the efficient qualified service department. Jay also answered questions in helping us to make our decision. Asst. Service Mgr., Terry, gets a five star rating also. More
by Linda Adcock
Other Employees Tagged: Troy Haynes, Jay Tejani
August 12, 2017
Quick and great experience on new car purchase I came in Friday afternoon to test drive a RAV4 and within 4 hours I was driving off the lot in my brand new car. Andre was very knowledgable and took I came in Friday afternoon to test drive a RAV4 and within 4 hours I was driving off the lot in my brand new car. Andre was very knowledgable and took his time showing me the features of the car and helping me set up navigation and sync my phone. He showed me around the service area and introduced me to Terry while waiting for my car to be cleaned and fueled up. Chris was thorough with the documents and financing. Everyone was very friendly and I am enjoying my new car. Thanks Fred Anderson! More
by twelveoaks
Other Employees Tagged: Andre Robinson , Chris Hines
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