Dealership Experience
11 yrs, 5 mos
Industry Experience
27 yrs, 8 mos
66 Reviews
Write a Review66 Reviews of TJ DiSanto
January 26, 2014
Our experience at Summit of Toyota was the best we have ever had purchasing a vehicle. I originally contacted Summit of Toyota by email and within minutes received a reply and a follow up phone call from S ever had purchasing a vehicle. I originally contacted Summit of Toyota by email and within minutes received a reply and a follow up phone call from Scott Defabbo. When I arrived at the dealership I was greeted and introduced to Scott. He was very helpful and professional as he showed us different trucks on the lot. It was literally a snow storm and Scott did not hesitate to bring vehicles around and clean them off for us. We traded a vehicle in and T.J. DiSanto (Manager) walked us through the entire trade-in process and how they valued our trade in. He didn't "disappear" like most dealership managers do. T.J. literally turned his computer monitor and showed me the software they use and explained how they value your trade in. It seems like at most dealerships, everything they do is top secret, but at Summit everything is out in the open. Everyone we dealt with, including other Sales members and Managers stopped either just say hello or even talk to us. There literally was no pressure. The buying process took place over a 3 day period and everything we asked for was given to us. We cannot say enough about the staff at Summit of Toyota, and look forward to working with Scott, T.J. and the entire staff at Summit of Toyota in the future. Thanks, Aaron and Sarah Breiding More
January 24, 2014
We went to several Toyota dealers and bought from Summit Toyota of Akron. the other dealers made us feel like they were doing us a favor selling us a new vehicle. This was the First timethat we were buying Toyota of Akron. the other dealers made us feel like they were doing us a favor selling us a new vehicle. This was the First timethat we were buying a new Toyota that wasn't on the lot. They went out of there way to find us the tundra we wanted. Very easy to deal with. They made it a positive, enjoyable experience to buy the Tundra. We have been buying Toyotas since 1985 and have bought from a number of dealerships through the years. We highly recommend Summit Toyota of Akron! See SCOTT in sales. More
Other Employees Tagged: Michael Maloy , Lad Kraemer, Tim Treadway
January 12, 2014
These guys are the best.bill is the man he got approved with my credit score looking bad.just a great place and cool salesperson also the owner treat u like a king better then other dealership I been too with my credit score looking bad.just a great place and cool salesperson also the owner treat u like a king better then other dealership I been too .like I said they treat u good More
Other Employees Tagged: Bill Kelly
September 11, 2013
I have bought several vehicles from Summit Toyota when it was known as Montrose Toyota. Lad Kraemer was always my salesman. He goes above and beyond the word service -- staying overtime to get the job done was known as Montrose Toyota. Lad Kraemer was always my salesman. He goes above and beyond the word service -- staying overtime to get the job done because he is very thorough. He calls to follow-up to make sure everything is going right with the vehicle and if there is anything that I'm not happy with he wants to know about it so he can fix it. I have recommended Lad to a number of people and am very happy with the service and personal touch. More
Other Employees Tagged: Michael Maloy , Garrett "Diego" Bentley, Lad Kraemer
August 22, 2013
We were very please with the time that Rod Patterson took with us, explaining in detail the benefits of the Toyota Sienna we were looking at. Rod went to bat for us, trying to get us the best deal with the with us, explaining in detail the benefits of the Toyota Sienna we were looking at. Rod went to bat for us, trying to get us the best deal with the best gadgets added in. Lad Kraemer and TJ DiSanto were also very helpful to us. We bought the Sienna XLE and are thrilled with it! More
Other Employees Tagged: Lad Kraemer
July 16, 2013
We had a great experience with this dealership. Second vehicle we purchased from them. I highly recommend them for the purchase of a new vehicle. vehicle we purchased from them. I highly recommend them for the purchase of a new vehicle. More
Other Employees Tagged: Lad Kraemer