TJ Madden
TJ Madden at Herb Chambers Honda of Burlington

TJ Madden | Page 3

General Manager

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

4.9
131 Reviews

Herb Chambers Honda of Burlington is the only dealership I have ever worked for. I began my career here as a Sales & Leasing Consultant in 2005 and eventually was promoted to Finance & Insurance. I was promoted once again to Sales Manager and have been doing this for almost 7 years now. I am very proud to be part of the Herb Chambers family and our customers do too!

4.9

131 Reviews

Write a Review

Dealership Experience

21 yrs, 2 mos

Industry Experience

21 yrs, 2 mos

Languages Spoken

English English

131 Reviews of TJ Madden

September 01, 2024

Dealership Rating
Employee Rating

Friendly, respectful and enjoyable sales and finance team to work with. Overall excellent experience. Very happy with purchase and recommend this dealer to anyone in the market for a vehicle. More

by fm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk, Robbie Kinneen

Sep 03, 2024

Herb Chambers Honda of Burlington responded

We're delighted to hear you had an excellent experience with our sales and finance team at Herb Chambers Honda of Burlington! Thank you for recommending us, and we hope you're enjoying your new vehicle.

August 11, 2024

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My first time with this dealership had some issues with my new vehicle, but the wind above and beyond to resolve all these issues from salesman to the sales manager very satisfied high would highly recomme More

by Manual Costa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk , George Sanchez, Igor

Aug 13, 2024

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear our team at Herb Chambers Honda of Burlington went above and beyond to resolve the issues with your new vehicle. We appreciate the recommendation!

August 11, 2024

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Employee Rating

Lee Diamond was very clear and professional. I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, More

by BuyerHonda
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lee Diamond

Aug 12, 2024

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear that Lee provided clear and professional service at Herb Chambers Honda of Burlington. Your recommendation means a lot to us!

August 06, 2024

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Employee Rating

When in the office we felt like we had to rush to finish the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it More

by Jennmm92
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego

Aug 12, 2024

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear that certain aspects of your experience did not meet expectations. Your feedback is valuable and will help us improve our service moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly at your earliest convenience. Respectfully, Gerry Salois - General Manager - gsalois@herbchambers.com

July 24, 2024

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Very pleasant and accommodating to the needs of the customers and very helpful and understanding. More

by neilodonnell44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: June Fraser, Robbie Kinneen, Richard Visconte, Jeff Ferreira , Chris Glen, Gerry Salois

Jul 24, 2024

Herb Chambers Honda of Burlington responded

Hi Neil! Thank you so much for your kind words! We're thrilled to hear that you found our team pleasant, accommodating, and understanding of your needs. It's our goal to provide the best possible service to our customers, and your feedback means a lot to us at Herb Chambers Honda of Burlington!

June 13, 2024

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It was good or something idk what else you want me to say mozzarella sticks More

by joboje2035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Madden

Jun 13, 2024

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Our Herb Chambers Honda of Burlington team hopes to see you again in the future!

April 16, 2024

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Pedro and TJ helped me find the car I wanted at a price I could afford. Can’t ask for more! More

by Kaleigh O.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 16, 2024

Herb Chambers Honda of Burlington responded

Kaleigh, we are grateful for your review. Thank you from all of us at Herb Chambers Honda of Burlington!

March 21, 2024

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Great experience with Lee, TJ, Steve, Patrick and the whole crew at Herb Chambers Honda Burlington! They were upfront, clear and very knowledgeable & experienced! More

by Secunningham88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Diamond , Steve, Patrick

Mar 22, 2024

Herb Chambers Honda of Burlington responded

We're delighted to know that you had a great experience with our team at Herb Chambers Honda of Burlington! We appreciate your positive feedback about their knowledge and transparency. Thanks for choosing us!

March 10, 2024

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The Service Dept reps work in tandem with the other departments at the dealership to bring all facets together with the right pricing and technical elements. Overall thorough processing. More

by rmavakco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley in Service

Mar 11, 2024

Herb Chambers Honda of Burlington responded

We're glad to know you had a positive experience with our Service Department at Herb Chambers Honda of Burlington. We strive for thoroughness and seamless coordination between departments, so it's great to see that reflected in your visit!

March 03, 2024

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Herb Chambers Honda of Burlington DOES sales quick and precise to the customer needs. Recommend this dealership and Igor Patrizzi, sales staff. More

by Hojun
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk , George Sanchez, Igor Patrizzi

Mar 04, 2024

Herb Chambers Honda of Burlington responded

Hi Hojun! We're glad to know that you had a positive experience with Igor and our team at Herb Chambers Honda of Burlington. Thanks for recommending us!