TJ Madden
TJ Madden at Herb Chambers Honda of Burlington

TJ Madden | Page 3

General Sales Manager

Herb Chambers Honda of Burlington

33 Cambridge St
Burlington, MA 01803

4.9
129 Reviews

Herb Chambers Honda of Burlington is the only dealership I have ever worked for. I began my career here as a Sales & Leasing Consultant in 2005 and eventually was promoted to Finance & Insurance. I was promoted once again to Sales Manager and have been doing this for almost 7 years now. I am very proud to be part of the Herb Chambers family and our customers do too!

4.9

129 Reviews

Write a Review

Dealership Experience

20 yrs, 9 mos

Industry Experience

20 yrs, 9 mos

Languages Spoken

English English

129 Reviews of TJ Madden

August 11, 2024

Dealership Rating
Employee Rating

Lee Diamond was very clear and professional. I did not feel rushed or trapped the way I have felt at other dealers. I would recommend working with them at Honda of Burlington for their clarity, More

by BuyerHonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Diamond

Aug 12, 2024

Herb Chambers Honda of Burlington responded

Thank you for sharing your experience! We're glad to hear that Lee provided clear and professional service at Herb Chambers Honda of Burlington. Your recommendation means a lot to us!

August 06, 2024

Dealership Rating
Employee Rating

When in the office we felt like we had to rush to finish the deal by the end of the month, they told us the car was cleaned but there was cat food in the passenger seat and no one seemed to care to make it More

by Jennmm92
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego

Aug 12, 2024

Herb Chambers Honda of Burlington responded

Thank you for the review. I'm disappointed to hear that certain aspects of your experience did not meet expectations. Your feedback is valuable and will help us improve our service moving forward. If you'd like to discuss these concerns further, please feel free to contact me directly at your earliest convenience. Respectfully, Gerry Salois - General Manager - gsalois@herbchambers.com

July 24, 2024

Dealership Rating
Employee Rating

Very pleasant and accommodating to the needs of the customers and very helpful and understanding. More

by neilodonnell44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2024

Herb Chambers Honda of Burlington responded

Hi Neil! Thank you so much for your kind words! We're thrilled to hear that you found our team pleasant, accommodating, and understanding of your needs. It's our goal to provide the best possible service to our customers, and your feedback means a lot to us at Herb Chambers Honda of Burlington!

June 13, 2024

Dealership Rating
Employee Rating

It was good or something idk what else you want me to say mozzarella sticks More

by joboje2035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Madden

Jun 13, 2024

Herb Chambers Honda of Burlington responded

Thank you for the five-star review! Our Herb Chambers Honda of Burlington team hopes to see you again in the future!

April 16, 2024

Dealership Rating
Employee Rating

Pedro and TJ helped me find the car I wanted at a price I could afford. Can’t ask for more! More

by Kaleigh O.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Herb Chambers Honda of Burlington responded

Kaleigh, we are grateful for your review. Thank you from all of us at Herb Chambers Honda of Burlington!

March 21, 2024

Dealership Rating
Employee Rating

Great experience with Lee, TJ, Steve, Patrick and the whole crew at Herb Chambers Honda Burlington! They were upfront, clear and very knowledgeable & experienced! More

by Secunningham88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lee Diamond , Steve, Patrick

Mar 22, 2024

Herb Chambers Honda of Burlington responded

We're delighted to know that you had a great experience with our team at Herb Chambers Honda of Burlington! We appreciate your positive feedback about their knowledge and transparency. Thanks for choosing us!

March 10, 2024

Dealership Rating
Employee Rating

The Service Dept reps work in tandem with the other departments at the dealership to bring all facets together with the right pricing and technical elements. Overall thorough processing. More

by rmavakco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley in Service

Mar 11, 2024

Herb Chambers Honda of Burlington responded

We're glad to know you had a positive experience with our Service Department at Herb Chambers Honda of Burlington. We strive for thoroughness and seamless coordination between departments, so it's great to see that reflected in your visit!

March 03, 2024

Dealership Rating
Employee Rating

Herb Chambers Honda of Burlington DOES sales quick and precise to the customer needs. Recommend this dealership and Igor Patrizzi, sales staff. More

by Hojun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk, George Sanchez , Igor Patrizzi

Mar 04, 2024

Herb Chambers Honda of Burlington responded

Hi Hojun! We're glad to know that you had a positive experience with Igor and our team at Herb Chambers Honda of Burlington. Thanks for recommending us!

March 02, 2024

Dealership Rating
Employee Rating

Sergio is the BEST! !! Everyone that works at this dealership is well informed and are willing to help in any way possible. Highly recommend. More

by connie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergio Urquijo

Mar 04, 2024

Herb Chambers Honda of Burlington responded

Hi Connie! We're so glad to know that Sergio and the rest of our team at Herb Chambers Honda of Burlington provided you with top-notch service. We appreciate your recommendation!

January 31, 2024

Dealership Rating
Employee Rating

Good product selection and employees available to assist with follow up to satisfy the need More

by Marc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Patrick Sisk , Diego

Feb 01, 2024

Herb Chambers Honda of Burlington responded

Thank you, Marc! We're glad to hear the Herb Chambers Honda of Burlington team made this such a positive visit! We look forward to assisting you again!

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