Dealership Experience
18 yrs, 10 mos
177 Reviews
Write a Review177 Reviews of TW Hassan
April 18, 2018
Great Customer Service! Our experience at Jackie Cooper was outstanding! The customer service was great! Our expectations were exceeded by our salesperson, TW, the concierge, Our experience at Jackie Cooper was outstanding! The customer service was great! Our expectations were exceeded by our salesperson, TW, the concierge, Cheyenne, and the financial director, Chuck. Their attention to detail was flawless! We will be lifelong customers! More
Other Employees Tagged: Chuck Griffith , Cheyenne
April 14, 2018
Lana’s dream car Extremely personable genuine team there. Go out of their way to make you as comfortable as possible. Have purchased vehicles here before, just keeps Extremely personable genuine team there. Go out of their way to make you as comfortable as possible. Have purchased vehicles here before, just keeps getting better More
Other Employees Tagged: Nizar Khaled, Chuck Griffith
April 10, 2018
Car Purchase & Part Installation I came in to have a part installed due to a recall. They were quick and efficient and as always, TW was so kind and easy to work with as our sales rep I came in to have a part installed due to a recall. They were quick and efficient and as always, TW was so kind and easy to work with as our sales rep. In addition to the service work provided, I have to say that TW is EXCELLENT in his role as a sales associate and made sure that the car buying process was not only easy but fun and doable. He really is THE BEST. Also, Chuck in finance was easy to work with and provided me clear and easy to understand information regarding car payments and options. More
Other Employees Tagged: Chuck Griffith
April 06, 2018
Fantastic! Micheal was VERY helpful and informative!! My service advisor Micheal was very helpful and informative! I highly recommendd him and can't say enough good things about him..his knowledge...and My service advisor Micheal was very helpful and informative! I highly recommendd him and can't say enough good things about him..his knowledge...and his help. I decided to stay and wait on the work and the waiting area is great at Jackie Cooper. Its comfortable and I had room to do some work on my laptop and even plug in my charger...which I neede to do. The coffee was great too! All in all...Jackie Cooper continues to be my choice for my vehicle purchases. They also helped me buy my wife's Mercedes after the lease ran out. My wife loved the car and she didn't want to give it up so we bought it and Doug Tamras with Cooper made it all very easy. More
Other Employees Tagged: Ed Hicks , Doug Tamras, My service advisor Micheal doesn't appear to be on the list...he was GREAT!
April 05, 2018
Outstanding dealership performance. Everyone is friendly and professional. Never overbearing. This is my third Mercedes purchase. I want a stylish vehicle that is dependable, and tha Everyone is friendly and professional. Never overbearing. This is my third Mercedes purchase. I want a stylish vehicle that is dependable, and that's why I continue to shop at Jackie Cooper. More
Other Employees Tagged: Amy Boling, Connie Harrill
April 04, 2018
Great Dealershipt Great experience from start to finish. Can’t imagine doing business with any other dealership. Just wish they weren’t so far from home-but definitely Great experience from start to finish. Can’t imagine doing business with any other dealership. Just wish they weren’t so far from home-but definitely worth the 2 1/2 hour drive each way More
Other Employees Tagged: Nizar Khaled , Amy Boling
October 07, 2017
wish i could give 0 star. They discriminate people, put a 6 month lien on my cars title even I paid my car in cash and did not owe them even a penny. I'm gonna file a complain They discriminate people, put a 6 month lien on my cars title even I paid my car in cash and did not owe them even a penny. I'm gonna file a complain to the DMV and also my lawyer will get in touch with you, Ryan!! the Mercedes benz sale manager is just horrible, I'm gonna sue you and your store for sure!! Wait my attorney's call. People, if you dont want to treat as xxxx, please dont go to this store, they are in big trouble now. More
Other Employees Tagged: Ryan Knotts