TYLER AKINS | Page 4

The worst experience of my life. Making money is all they care about. They even had me finance the car before they even had it on the lot! Said I had to sign before the month is up. Making money is all they care about. They even had me finance the car before they even had it on the lot! Said I had to sign before the month is up. I tried to cancel the financing and they wouldn’t let me. More

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I didn’t receive what I thought I was ordering (bells and whistles wise and color of car) and beyond the time frame we had agreed on! Which was the most important to me and what I had expressed over and ove whistles wise and color of car) and beyond the time frame we had agreed on! Which was the most important to me and what I had expressed over and over before signing paperwork. More

by NIKKI.OLIVEREZ Verified Customer Verified Customer

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Oscar did an amazing job helping us get all of the unnecessary charges off our purchase price unnecessary charges off our purchase price More

by js234 Verified Customer Verified Customer

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You advertised the car online for $41,338. I drove 3.5 hours to look at it and found the "new" price to be $47,000 for add-ons I neither asked for nor approved. So now we begin the 'game" of I drove 3.5 hours to look at it and found the "new" price to be $47,000 for add-ons I neither asked for nor approved. So now we begin the 'game" of dickering for 3-4 hours. I HATE that. I had no issue paying the full advertised price. I should have just left then. Don't believe any price they give you until you see it in a contract. What they advertise means nothing. The sales people were nice and respectful, but they are trained and instructed to operate this way by management. I doubt any of my family, some of whom live in Granbury, will buy another car from any Shottenkirk dealer. More

by DONALD.TEDROW Verified Customer Verified Customer

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the air conditioning in the building was great while I was waiting. Garland was great. was waiting. Garland was great. More

by JERRYFURTICK Verified Customer Verified Customer

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I had my radio replaced, it was fast and easy. People were great! I was told it would take about 1 1/2 hours to finish the job, but it only took about 1 hour. People were great! I was told it would take about 1 1/2 hours to finish the job, but it only took about 1 hour. More

by MGENGLISH Verified Customer Verified Customer

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they help me get a car thanks and for tiffany akin's she was great was great More

by JERRYFURTICK Verified Customer Verified Customer

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My salesman was great. I just didn’t like the back and forth at the dealership from the finance manager. Also had to keep coming there for issues going on with my truck befo I just didn’t like the back and forth at the dealership from the finance manager. Also had to keep coming there for issues going on with my truck before I bought it to get it resolved. The dealership is an hour and half from my home. I definitely didn’t appreciate that. More

by LAERICON COLLINS Verified Customer Verified Customer

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I would not recommend. After trusting them on “helping me” I did not like the outcome, after telling them not to add those extra coverages, they still added them. On top o After trusting them on “helping me” I did not like the outcome, after telling them not to add those extra coverages, they still added them. On top of all that they wanted to do fraud. Management didn’t help me at all. More

by ANNADOMINGUEZ_89 Verified Customer Verified Customer

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Hatty was great to work with. She made the buying experience as pain free as possible. She made the buying experience as pain free as possible. More

by 4HAMILTONS4 Verified Customer Verified Customer

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