Taft Bell | Page 7

The sales experience with Taft was great via email (we already test drove the vehicle months before which made it easier). Pick up process not great. They could easily change up this process to be more ef already test drove the vehicle months before which made it easier). Pick up process not great. They could easily change up this process to be more efficient. Registration and paperwork were not ready upon arrival. I would expect that any wet signatures could be done while getting an overview of the vehicle. Everything else should be online before arrival. No place in this digital world to be sitting inside the uninviting corporate offices. More

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I was looking for a particular VW Alltrak and found it at Prestige. I engaged remotely via email and phone with Taft Bell. Taft was easy to work with and made the transaction painless. When I went to the d Prestige. I engaged remotely via email and phone with Taft Bell. Taft was easy to work with and made the transaction painless. When I went to the dealership to pick up the car it was ready to go. The finance manager was great to deal with, honest and no games played. I would recommend this dealership and would buy from them again if needed a vehicle More

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When we arrive to pick up the car the price has been raised by approximately $3000 from what was posted on the Internet. Eventually we reached a compromise, but it was a very heated discussion. I felt v raised by approximately $3000 from what was posted on the Internet. Eventually we reached a compromise, but it was a very heated discussion. I felt very bad for the sales person who is excellent to deal with. More

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POSITIVE EXPERIENCE Taft Bell was excellent. H e explained everything clearly. He responded promptly to all my email questions. Signing the final papers was straight fo Taft Bell was excellent. H e explained everything clearly. He responded promptly to all my email questions. Signing the final papers was straight forward and all the options were clear. overall a great car buying experience More

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Good experience Taft Bell and the prestige staff were great they responded to queries quickly and had good communication. Taft was great no pressure sales, it was enj Taft Bell and the prestige staff were great they responded to queries quickly and had good communication. Taft was great no pressure sales, it was enjoyable dealing with him. More

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Golf GTI Taft was great to work with! He was patient with my many changes in appointment time and we had great conversation while we waited for all of the pap Taft was great to work with! He was patient with my many changes in appointment time and we had great conversation while we waited for all of the paperwork. Other than taking my money, well worth it, my car buying experience was top notch. Thank you. More

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Customer Service Unsatisfactory customer service. Everyone is in the same situation and some have more horrible circumstances than others. I work with customers from h Unsatisfactory customer service. Everyone is in the same situation and some have more horrible circumstances than others. I work with customers from home every day and give them my full attention and respond within 24 hours of their call or email. Very disappointed with Volkswagen! More

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Prestige dealership made my car shopping experience so smooth and stress free. Taft, Phil and John provided exceptional customer service and together worked diligently to put me in the vehicle that I real smooth and stress free. Taft, Phil and John provided exceptional customer service and together worked diligently to put me in the vehicle that I really wanted. The level of professionalism and expertise at Prestige was unmatched to my experiences in comparison to other dealerships. I look forward to future car purchases from Prestige and will highly recommend this dealership to prospective car shoppers. More

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Taft was fantastic ... negotiated price, car details all thru email and phone calls, minimal effort needed. Everything was ready to go when I arrived, paperwork, plates, car. In and out within 25 minutes wh thru email and phone calls, minimal effort needed. Everything was ready to go when I arrived, paperwork, plates, car. In and out within 25 minutes which including returning a prior lease, no surprises. More

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Taft made the whole process of buying my first VW simple!! No hassles, no problems. I definitely recommend paying Taft a visit if you are in the process of looking for VW. simple!! No hassles, no problems. I definitely recommend paying Taft a visit if you are in the process of looking for VW. More

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