Taje Blake

Absolutely Do Not Recommend Brandon Honda – Ongoing Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had Safety Issues & Dishonest Service I purchased a 2018 Honda Accord from Fernando at Brandon Honda on October 25, 2024. Within the first week, I had to return the car twice due to a strong gas smell and an ant infestation. While the dealership resolved the ant issue, the gas odor persisted. I was told a fuel pump was replaced the same day, but that turned out to be false—my service advisor later confirmed no work was actually done. A month later, the electronic parking brake (E-brake) warning light started coming on intermittently, affecting the interior dome lights. Despite the brake still functioning, I was repeatedly turned away due to service being “closed on weekends,” which is the only time I can visit due to work. When I finally got the vehicle in on April 23, 2025, I explained the issue clearly. Hours later, I was told the E-brake had activated during their inspection, and they could not release it. I was forced to pay for the repair on the spot or risk not getting my car back. I’m a single mother—this was not an option. Even after paying, the light and dome light issue persisted. Another advisor claimed coffee was spilled into the E-brake mechanism. I don’t drink coffee. Two weeks later, the E-brake warning light came back on, and I was told the new repair would cost $5,000. Despite repeated requests, they have not provided the Certified Pre-Owned (CPO) inspection report I’m entitled to. I was told they only visually check the E-brake button during inspections—not the internal components. That’s unacceptable and dangerous. I’ve spoken with multiple service advisors and even the general manager, Justin Jared. I was promised call-backs that never came. No one is taking accountability, and now I’m stuck with a vehicle that has ongoing electrical and brake system issues, which puts my children and me at risk. Do not trust Brandon Honda. They pushed me into a sale, gave false information, failed to follow warranty and CPO standards, and are now ignoring a serious safety issue. If I could give zero stars, I would. Stay far away. More

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I have repeatedly asked to be taken off the email distribution. I am not a client nor will I ever be because this has been going on for so long. distribution. I am not a client nor will I ever be because this has been going on for so long. More

by MICHELLEMCCLELLAN Verified Customer Verified Customer

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Great customer service and thank you so much miquel for getting the part for my car. getting the part for my car. More

by caleciaporter Verified Customer Verified Customer

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Taje is an exceptional sales person. He is very knowledgeable, patient and takes time to answer questions. I feel he truly took my concerns into account to make this purchase a less st He is very knowledgeable, patient and takes time to answer questions. I feel he truly took my concerns into account to make this purchase a less stressful one. More

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When you see the low(ish) price online, just know they are going to try to add $4000 - $5000 in junk fees to that price. Just walk away. are going to try to add $4000 - $5000 in junk fees to that price. Just walk away. More

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Mr. Shotwell was very helpful and provided swift accurate support of my vehicle transaction assisting in important decisions and taking the time to explain despite the number of questions I asked. Thank you support of my vehicle transaction assisting in important decisions and taking the time to explain despite the number of questions I asked. Thank you Chris! More

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Great Guy to remove any stress from the buying process. He'll sideline the vehicle you call about (many dealers do not anymore). Then just tell him what you're after, he (and his manager) make it happen r He'll sideline the vehicle you call about (many dealers do not anymore). Then just tell him what you're after, he (and his manager) make it happen right away. No back and fourth, no broken promises. We received exactly what we expected in a shorter time than expected and drove away when we anticipated returning in a week. They believed in us, we believed in them and together we all succeeded. Really kind, straight forward man. Apparently he sold (3) cars that day alone. You'll see why! More

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As soon as I came in I was greeted with courtesy and professional! I was explained the issues with my vehicle and was left to my decision to do what i wanted done. professional! I was explained the issues with my vehicle and was left to my decision to do what i wanted done. More

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On time, friendly and very professional. Went for and oil change and explained in detail what additional preventative maintenance needed to be done. Thanks you all change and explained in detail what additional preventative maintenance needed to be done. Thanks you all More

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Considering the amount of cars that were present to be service I was able to get my car 30,000 mileage service done in a few hours and details explained to me about the service saving money. service I was able to get my car 30,000 mileage service done in a few hours and details explained to me about the service saving money. More

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