Tamar Thomas | Page 8

They are not customer service oriented and their mechanics are not the best. The other day I was charged for the replacement of a filter they installed only a few months before. Somehow the mechanic mechanics are not the best. The other day I was charged for the replacement of a filter they installed only a few months before. Somehow the mechanic failed to note this. They promised me a Crosstrek as a loaner and when I got there was told none were avsilable resulting in my waiting for 3 plus hours. And that’s what occurred on only one visit!!! More

by DMGURU Verified Customer Verified Customer

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Whole process smooth and seamless , makes me very comfortable, wishing to return back for check up comfortable, wishing to return back for check up More

by N5MAKAL Verified Customer Verified Customer

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Professional staff answering all my questions respectfully, always offering coffee or tea with a big smile, guys you ‘re simply the best~ Love Subaru and the staff~ Nereida respectfully, always offering coffee or tea with a big smile, guys you ‘re simply the best~ Love Subaru and the staff~ Nereida More

by NEREIDAR28 Verified Customer Verified Customer

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Knowledgeable, friendly, responsible, and gave me frequent updates. On the best service experience I ever had. frequent updates. On the best service experience I ever had. More

by ASROSMAN Verified Customer Verified Customer

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I took my car for an oil change and new air and cabin filter. I was told it would take about 1 hour. After an hour I asked about the car. I was told it was almost ready. Half an hour later I asked again. filter. I was told it would take about 1 hour. After an hour I asked about the car. I was told it was almost ready. Half an hour later I asked again.This time the service advisor made a phone call. From what I overheard of the conversation, the service people were about to take off all the tires. The service advisor told them the customer had declined new tires. This was the first I heard about new tires. Having waited 1 and a half hours, I just wanted to get my car and go home. I couldn't believe that the people servicing my car would go ahead and put new tires on without my authorization. The service advisor, as she gave me my paperwork, told me I needed new tires. More

by ELIZABETH.S.W.KNIGHT Verified Customer Verified Customer

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The staff who work at the service center pays extra special attention to details and answering questions you might have. special attention to details and answering questions you might have. More

by Adam G. Verified Customer Verified Customer

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Clean facility, very friendly workers…. .keeps you apprised of work status. Very easy experience! Would definitely continue to use. .keeps you apprised of work status. Very easy experience! Would definitely continue to use. More

by BARBARAESSICK1 Verified Customer Verified Customer

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This place might give service centers a good name. Fast .friendly no pushing sell up service.I was going to go back to my old mechanic ,once warranties ran out but service has been so good I think I’ll Fast .friendly no pushing sell up service.I was going to go back to my old mechanic ,once warranties ran out but service has been so good I think I’ll keep coming. More

by WLAVELLE62 Verified Customer Verified Customer

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Friendly, attentive employees. Comfortable waiting room. Quick service. Makes servicing my car so easy. Will be back. Comfortable waiting room. Quick service. Makes servicing my car so easy. Will be back. More

by JOANN.SPOLZINO Verified Customer Verified Customer

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Very good service. Tamar was very helpful and professional. Every time i bring my car in, i get amazing, quick service. Tamar was very helpful and professional. Every time i bring my car in, i get amazing, quick service. More

by KKJOHNSON05 Verified Customer Verified Customer

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