Tammy Davis | Page 20
Assistant Service Manager
Scranton Chevrolet of Norwich
774 W Thames St
Norwich, CT 06360
Dealership Experience
9 yrs, 9 mos
Industry Experience
42 yrs, 10 mos
538 Reviews
Write a Review538 Reviews of Tammy Davis
May 22, 2022
I dropped off my car at 8:30am. I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husba I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husband to tell him the details of their findings. I then called my husband to see if they did call him and they didn't. They blatantly lied to me which I truly do NOT appreciate. I insisted that they send someone to pick me up since I had no car and no one to bring me to the dealership and I needed my car to take my children to school the next morning. They sent a mechanic out to get me and when I got to the service dept, everyone had left for the day. I was pretty livid because I had just talked to them and they told me they would be there to check my vehicle out. I had a sales guy help me get my car from the service dept. Their service dept is unorganized and no one seems to communicate well with the customers or each other for that matter. There are 2 or 3 people in the dept that are knowledgeable and efficient but everyone else, not so much. More
Other Employees Tagged: Brennan Doehring
May 22, 2022
You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil and charge me More
Other Employees Tagged: Matt Scranton , Brennan Doehring
May 18, 2022
Great communication and timely resolution of my issue. Thanks to this competent and reliable team! Thanks to this competent and reliable team! More
Other Employees Tagged: Allison Jordan
May 10, 2022
Very friendly people, honest always call when they find a problem. Had my car done when they said it would be. problem. Had my car done when they said it would be. More
Other Employees Tagged: Allison Jordan , Michael Cassel, Brian Collazo-Lasanta, Brennan Doehring, Keith Estep, Ahmad Feaster, Jurvis LaSalle, Mark Schukei, Michael Soto-Valentin
May 08, 2022
I have bought two vehicles from this dealership, and have had no problems whatsoever, and will continue to use them. had no problems whatsoever, and will continue to use them. More
Other Employees Tagged: Allison Jordan , Michael Cassel, Brian Collazo-Lasanta, Brennan Doehring, Ahmad Feaster, Jurvis LaSalle, Mark Schukei
May 05, 2022
Very expensive and time consuming We were not told it would be almost 3 hrs when they asked if we planned to wait for service would be almost 3 hrs when they asked if we planned to wait for service More
Other Employees Tagged: Allison Jordan
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