Tammy Davis | Page 20

Efficient, quality service. Great feature with the video recap from the mechanic. Transparent with service recommendations and needs. Great feature with the video recap from the mechanic. Transparent with service recommendations and needs. More

by terryjr Verified Customer Verified Customer

Print

Both times I’ve had my buick serviced here have been fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. fantastic. The waiting room is comfortable and the staff are very friendly and seem to truly care about the quality of the service they are offering. More

by JONRASIMAS Verified Customer Verified Customer

Print

I am always happy with my service, and the staff is always helpful and friendly! always helpful and friendly! More

by JAMESPENDERGAST1958 Verified Customer Verified Customer

Print

I dropped off my car at 8:30am. I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husba I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husband to tell him the details of their findings. I then called my husband to see if they did call him and they didn't. They blatantly lied to me which I truly do NOT appreciate. I insisted that they send someone to pick me up since I had no car and no one to bring me to the dealership and I needed my car to take my children to school the next morning. They sent a mechanic out to get me and when I got to the service dept, everyone had left for the day. I was pretty livid because I had just talked to them and they told me they would be there to check my vehicle out. I had a sales guy help me get my car from the service dept. Their service dept is unorganized and no one seems to communicate well with the customers or each other for that matter. There are 2 or 3 people in the dept that are knowledgeable and efficient but everyone else, not so much. More

by DaltonGang Verified Customer Verified Customer

Print

You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil and charge me More

by ljwillette70 Verified Customer Verified Customer

Print

Great communication and timely resolution of my issue. Thanks to this competent and reliable team! Thanks to this competent and reliable team! More

by alan.merriman Verified Customer Verified Customer

Print

The cost to change oil was 112 dollars which is very high 😟 coupons should be offered for returning customers 😟 coupons should be offered for returning customers More

by John 23 Verified Customer Verified Customer

Print

Very friendly people, honest always call when they find a problem. Had my car done when they said it would be. problem. Had my car done when they said it would be. More

by Ghost1943 Verified Customer Verified Customer

Print

They did what they said that we're gonna do that we're friends like they were fine friends like they were fine More

by haiderfarm Verified Customer Verified Customer

Print

Always excellent service! The car is a piece of junk but their service is top notch The car is a piece of junk but their service is top notch More

by CBFLYER Verified Customer Verified Customer

Print