Tammy Saylor | Page 100

Customer Service & Satisfaction is second to none! We have been customers of BMW of Sarasota for many years now, and they continue to be our “go to” dealership for sales and service. I highly recomme We have been customers of BMW of Sarasota for many years now, and they continue to be our “go to” dealership for sales and service. I highly recommend them and couldn’t be more pleased with the way they treat their customers. More

by VINTAGECHIC2013 Verified Customer Verified Customer

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The story of my dream car It’s a long story, but I’ll give the short version. I’d always wanted an X3, and BMW of SRQ made it happen. I’d been shopping around, but didn’t find It’s a long story, but I’ll give the short version. I’d always wanted an X3, and BMW of SRQ made it happen. I’d been shopping around, but didn’t find anything that would work in my price range, because my dream car “had to” have everything in it, because, well, it is my dream car. I drove 2 hours from Orlando to Sarasota for this one that I found and needed to have. Lisa, my sales consultant, showed me the car and I knew it was mine. As excited as I was to get it, I was very nervous about paying for it. 4 or 5 hours went by of me pacing back and forth, looking at the **incredible deal up and down, side to side, upside down... and Lisa stayed with me the entire time. Did not leave at all. I appreciated that so much. We talked, and talked, and talked... until I made the decision to move forward. She NEVER pressured me, never made me feel rushed. Sequoia in management was also very pleasant to speak with, and was equally as patient with me. I was a difficult customer, but they made me feel at home and at ease, never once pressuring me. Once I visited the financial office to sign the documents, Tammy went over the “extras”, but offered me the ones she thought I’d need, and didn’t try to convince me to get what I didn’t need. That meant a lot to this nervous buyer. Juan, the genius, went over as much as he could and repeated things that I didn’t understand about the electronics. Very satisfied. I drove it home, and love it beyond words. I was extremely happy with the customer service, and attention that I received. I was even more excited about the deal that I got. I now have a beautiful, exquisite X3 XDrive in my garage, and could not be happier. Thank you for everything!! More

by ericdoteric Verified Customer Verified Customer

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Mark Role Reviw My experience was drama free. All went as expected/promised. Robert listened and made sure to put me in good hands. Jack was the consummate Advisor; p My experience was drama free. All went as expected/promised. Robert listened and made sure to put me in good hands. Jack was the consummate Advisor; professional, knowledgeable, and made it all easy. Mia was patient, informed, and made sure I didn't roll out with functional confusion. As long as pricing is competitive, and I have the opportunity to work with such quality people, I'll see you in 3. Thank you all. More

by MARDOR24 Verified Customer Verified Customer

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Best dealership! I can honestly say that the BMW of Sarasota is the best and I recommend this to anyone. Abby Abouzeid is the best sales person! I can honestly say that the BMW of Sarasota is the best and I recommend this to anyone. Abby Abouzeid is the best sales person! More

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The end The up sale of other goods and services was a little too aggressive otherwise the process was excellent. Chris SIriphokha was knowledgeable and courte The up sale of other goods and services was a little too aggressive otherwise the process was excellent. Chris SIriphokha was knowledgeable and courteous thought. Love the car More

by MRSAMILLER9 Verified Customer Verified Customer

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Great salesman!! This is the 3rd car I purchased here ! Great service. Friendly staff. My only disappointment is that I did not get anything off the price or nothing added to my trade in. I am still sat Great service. Friendly staff. My only disappointment is that I did not get anything off the price or nothing added to my trade in. I am still satisfied and will return Friday with my son to look at purchasing a vehicle for him More

by hrmcruise Verified Customer Verified Customer

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Professional My overall experience was professional but not pushy. All my questions were answered and explained very well. I did not feel any concerns of mine were My overall experience was professional but not pushy. All my questions were answered and explained very well. I did not feel any concerns of mine were insignificant. Both the salesperson and finance person offered what I would call “personal” service. They both suggested I call them to schedule any upcoming services, More

by SSGJEWELS48 Verified Customer Verified Customer

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An honest dealership Tatiana Bourey and the entire staff at BMW of Sarasota made buying a car easy, and comfortable. The experience was no pressure, informative and easy Tatiana Bourey and the entire staff at BMW of Sarasota made buying a car easy, and comfortable. The experience was no pressure, informative and easy to understand. The art of listening is generally speaking a lost art - but not here. If you are looking to buy a car or just want to look, BMW of Sarasota will make you feel comfortable. More

by Bruce Verified Customer Verified Customer

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Purchasing a car This dealership is highly rated in my book. I'd recommend it to my friends and family members. The staff is very knowledgeable and accommodating. This dealership is highly rated in my book. I'd recommend it to my friends and family members. The staff is very knowledgeable and accommodating. More

by JLROCHE53 Verified Customer Verified Customer

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Jack Hojnacki is great! Jack was very knowledgeable, patient and thorough. I had a great experience and feel confident I made the right choice with Jack’s guidance. Thank you Jack was very knowledgeable, patient and thorough. I had a great experience and feel confident I made the right choice with Jack’s guidance. Thank you! More

by JILLGEISDORF Verified Customer Verified Customer

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