Tania Audet | Page 13

Staff made for good experience All Staff, coordinated by Terry provided clear information, listened to our wishes and helped us to easily navigate the process. Got vehicle wanted a All Staff, coordinated by Terry provided clear information, listened to our wishes and helped us to easily navigate the process. Got vehicle wanted at price we wanted. More

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Best Purchase Experience A++ Superb Bill was attentive, knowledgeable, motivated, and determined to get my deal to work! This salesman was the best experience I've ever had with a large Bill was attentive, knowledgeable, motivated, and determined to get my deal to work! This salesman was the best experience I've ever had with a large purchase! I will be back in the future for family and will definitely recommend to coworkers, friends, and anyone I meet who wants a professional to assit. Bill and his team were above the rest by leaps and bounds. Great job and best of luck to you and West Colonial Chevrolet. Tristan More

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Subaru- camaro ss Definitely one of the best dealerships I’ve been too. They did the best they could do for a trade in to make all of the numbers work! Everyone had a g Definitely one of the best dealerships I’ve been too. They did the best they could do for a trade in to make all of the numbers work! Everyone had a great attitude and made it a very welcoming atmosphere! More

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Great experience! Bought the car. Bill, Tanya and John were all very helpful and made the process easy and enjoyable. We had a very good experience and definitely recommend this dealer Bill, Tanya and John were all very helpful and made the process easy and enjoyable. We had a very good experience and definitely recommend this dealership. More

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Customer service A few weeks back I had to have a major car repair done and my warranty was just two days past the expiration date. Tania Audette went above and beyond A few weeks back I had to have a major car repair done and my warranty was just two days past the expiration date. Tania Audette went above and beyond by working with the service department and my warranty company to help get the best possible price I could get. She was able to help get my warranty to pay for most of the work I needed. She stayed in constant contact with the service department and kept me updated via email and text message through the whole process. Having to be without a vehicle for a few days, and the cost of car repair is not a fun process but she helped to make it a lot more convenient, affordable and and comfortable!! She also stayed late and was there when I picked up my vehicle to make sure everything was satisfactory! Hopefully I will not need car repair anytime in the near future... but I look forward to doing more business with her in the future and will definitely recommend her to my family and friends better in the market for car repair or new vehicles! More

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new car sale Tania was my initial contact and she was forthright with the actual car cost, since I was travelling pretty far to see the car. Then Bill McMahon, , Tania was my initial contact and she was forthright with the actual car cost, since I was travelling pretty far to see the car. Then Bill McMahon, , my sales person, made me a great offer on my trade and the car was at a great price. no pressure whatsoever from either person. More

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“Doesn’t care if his ads are accurate or not” -Gino I contacted them about a vehicle listing I saw on Autotrader and their own website. The actual price they quoted turned out to be $15,000 more than wh I contacted them about a vehicle listing I saw on Autotrader and their own website. The actual price they quoted turned out to be $15,000 more than what is listed on either website. I pointed out the inaccurate listing and ask them if they had any intention of removing or correcting it, they said they don't care if it's inaccurate, and they were very rude. It appears they are unconcerned with their own errors or worse trying to pull a bait and switch. More specifically they were selling a vehicle with a bunch of options clearly listed and pictured in the description under the price listed. They stated that "the listing was not inaccurate because you could buy that vehicle without the options for the price listed." All I asked was that the listing was corrected or removed and they were rude to me and said it was an accurate listing. All they had to do was correct the ad and I would not be posting a negative review. More

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Recent buying experience w/Like Martin Having done my research talked to and taken test drives at the various dealers, that had the truck I wanted, I made my last stop at Colonial West in F Having done my research talked to and taken test drives at the various dealers, that had the truck I wanted, I made my last stop at Colonial West in Fitchburg. From my inertial contact with Tania to my experience with Luke I was very impressed that I had finally found a dealer that listened to and respected my approach to truck buying. Luke had just the right blend of knowledge and professionalism. I didn't get passed along to managers and Luke got the deal done for me. Jz More

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Great Experience I was in the market for a new truck and decided to check out Colonial West after having driven by there so many times, oogling over their cars and tru I was in the market for a new truck and decided to check out Colonial West after having driven by there so many times, oogling over their cars and trucks. This was the only dealership I' visited, and the last one for that matter because of one guy, Walter Lahood. When I walked in, Walter greeted me a smile and immediately made me feel at home and welcome. He listened very well to what I had to say and what I needed, he couldn't have been more on the money. Absolutely love my new truck and it's perfect for me. The whole experience was great, the price, the professionalism, and just the friendliness of everyone walking around there. Walter played a huge roll in me signing that day which I wasn't planning on doing. His service and attitude was enough to convince me that I was in the right place and I felt safe and confident in making the decision. Walter made it easy for me. Thanks Walter!! More

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