Tania Audet
Tania Audet at Colonial West Chevrolet of Fitchburg

Tania Audet

Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

5.0
93 Reviews
5.0

93 Reviews

Write a Review

93 Reviews of Tania Audet

April 24, 2024

Dealership Rating
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Pam and Tania were great scheduling my appointment. All service personnel were pleasant and all work was performed expeditiously. More

by BruinsFan15
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Jacqueline Quinlan , Pam

April 10, 2024

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The staff at colonial West treat every customer like they’re the only one, but it is a very busy dealership with top notch service and parts departments. Eight years after the purchase of my Silverado I More

by MFSHEILS
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 30, 2024

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Called for an oil change and Tania was great scheduling my car for the next day. All service personnel were pleasant and my car was ready when expected. More

by Linda
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2024

Colonial West Chevrolet of Fitchburg responded

We cannot thank you enough for this glowing review of our service center, Linda! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 26, 2024

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Edison was great i called him and told him what the problem with my vehicle was and he had me scheduled for service right away, they gave me a loner vehicle while mine was being serviced and i had my c More

by TEDDYBURKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jeff Chandler , Tom Tolson

Mar 27, 2024

Colonial West Chevrolet of Fitchburg responded

Teddy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from Edison and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 29, 2024

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My daughter’s vehicle needed brakes before a trip. I called Colonial and Tania was great scheduling an appointment for the next day. Jackie took her car in immediately and her brakes were fixed at a r More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Jacqueline Quinlan

Mar 01, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Jackie and Tania were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 29, 2024

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Always a Pleasure doing Business at Colonial, They have a very Professional and Caring Staff, We are always treated like family, that is a big reason we have done so much business over the years, Thanks to J More

by don
Sales Price Transparency
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Recommend Dealer
Yes
Mar 01, 2024

Colonial West Chevrolet of Fitchburg responded

Don, thank you for your loyalty to our dealership and for taking the time to write this review. Our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person who visits us into a repeat customer. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 28, 2024

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I wrote a review earlier today. The experience was fine, service excellent, and the work was completed. More

by TOMABOYER
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor , The driver. I didn't catch his name.

Mar 01, 2024

Colonial West Chevrolet of Fitchburg responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 27, 2024

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Always so helpful and informative, will go the extra mile for you to make sure you are happy, with a smile on her face! More

by Cbouchard
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Recommend Dealer
Yes
Feb 29, 2024

Colonial West Chevrolet of Fitchburg responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 23, 2024

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The team is very helpful and responsive. This is where I go for all my service needs! More

by baudet88
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor

Feb 26, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 16, 2024

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Employee Rating

I was leaving for a road trip to Florida. Jackie got me right in for an oil change and complete vehicle check. Great service as always. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Edison DaCosta, Jacqueline Quinlan , Shelley Dupre

Feb 19, 2024

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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