Tanner Pitocchelli

Courteous, prompt, and professional - my most recent experience for service at Wakefield Subaru was absolutely terrific! Thank you for taking good care of my car, and me! experience for service at Wakefield Subaru was absolutely terrific! Thank you for taking good care of my car, and me! More

by AARMSTRONG3 Verified Customer Verified Customer

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Did not inspect my car. Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a Missed oil leak, tire sensor damage and battery issue. They wanted to charge me $45 for the second time to clean my battery when they knew I needed a new one. I took my car to another Subaru dealer to get an honest inspection. Wakefield Subaru failed to tell me about issues because I was still under warranty and they didn’t want to pay for oil leak and sensor issue repairs. They talked to me as if I was dumb. Dismissed me with condescending attitude. Now I have to go thru the court system to make them honor my warranty. New ownership is horrible. I’ve owned Subarus since 2002. I haven’t had an issue until new ownership. This is the worst dealership. Buying a Lexus. More

by TSANCHEZ8 Verified Customer Verified Customer

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Great experience all around, Tanner took the time to walk me through the estimate and help me understand the reasoning behind it. me through the estimate and help me understand the reasoning behind it. More

by ECHUBERT Verified Customer Verified Customer

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Tanner was good about explaining what needed to be done with my car and why. He was very courteous and helpful. I went in to the service department for help with a tire, but they noted I needed an oil ch with my car and why. He was very courteous and helpful. I went in to the service department for help with a tire, but they noted I needed an oil change and flush, as well as some other minor issues. As I'm an older woman and need a very dependable car, I am glad that the Subaru Service department is so helpful this way. I have owned my Forester for 6 years and have always brought it here for maintenance. They are wonderful! When my son needed a car a year ago, we headed straight here. He is now a proud owner of a Subaru Impreza. More

by CKNOTT Verified Customer Verified Customer

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The service is what I expected. Courteous and friendly. Can’t wait til next time. No problems! Courteous and friendly. Can’t wait til next time. No problems! More

by SCO47 Verified Customer Verified Customer

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Tanner was great. He was attentive, kept me updated & explained i detail all the questions that I had. Tanner Pitocchelli is the best!!! You are lucky to have him on y He was attentive, kept me updated & explained i detail all the questions that I had. Tanner Pitocchelli is the best!!! You are lucky to have him on your staff. Thanks Tanner for a good experience More

by JUDYANDGLENN Verified Customer Verified Customer

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Subaru Wakefield crew does a fantastic and thorough job anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place anytime I go there for service. Always go above and beyond. It's too bad the people at the corporate offices for Subaru aren't as helpful. This place is fantastic. Highly recommended. Keep up the good work. More

by dslater0 Verified Customer Verified Customer

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On line wasn’t as easy as calling. Preferred the calendar to pick from TEXT bubble no help for oil change. Preferred the calendar to pick from TEXT bubble no help for oil change. More

by mjalien Verified Customer Verified Customer

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Tanner, and the whole crew, was very efficient, friendly, and knowledgeable. This is why I keep coming back. friendly, and knowledgeable. This is why I keep coming back. More

by KFLANDERS58 Verified Customer Verified Customer

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The service was fine. This form, insisting as it does that I write some description at least 15 words long before I can submit the review, is too pushy. If you don't lik This form, insisting as it does that I write some description at least 15 words long before I can submit the review, is too pushy. If you don't like these sorts of reviews, make a written review optional. More

by fmanola Verified Customer Verified Customer

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