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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 26

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
310 Reviews
4.7

310 Reviews

Write a Review

Industry Experience

11 yrs, 2 mos

310 Reviews of Tanya Ruiz

August 24, 2023

Dealership Rating
Employee Rating

The issue was not fixed. I was informed by my service as advisor that the lack of communication and excessive time to respond is customary within the car industry. Furthermor More

by ROBERTOSOLIS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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August 18, 2023

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Employee Rating

Knowledgeable and friendly agent, keep me posted during the process and good follow up with me. More

by HOLLYQQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Sierra Chevrolet of Monrovia responded

Hi, Holly! Thanks so much for your 5-star review of our service team. We're pleased they handled your visit with great care and responsive communication. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

August 16, 2023

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Employee Rating

Tanya was very accommodating and kind. I was out of town during the car service, and she was patient with my response times. More

by TYTRULLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the positive feedback on Tanya! We're glad she took excellent care to stay in communication with you while your car was being serviced. We wish you the safest of travels until we meet again!

August 02, 2023

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Employee Rating

Tonya was a very awesome service associate had my vehicle out sooner than what I expected. Thank you Tanya you’re very good service associate More

by OSCARSHOTWHEELS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks for giving credit to Tanya for making sure your vehicle was well taken care of. We hope you won't hesitate to give us a call when our team may assist you again. It's always our pleasure!

August 01, 2023

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Employee Rating

Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Mayra Neria, Will Cruz, Edwin Cardiel , Tanya Ruiz service department

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Aug 01, 2023

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 29, 2023

Dealership Rating
Employee Rating

great customer service, knowledgeable and professional staffs specially Tanya Ruiz. She's friendly and always has a smile on her face that make me feel welcome. More

by Huynhj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for your positive feedback on Tanya in our service department. We're pleased she always welcomes you and makes your automotive service a pleasant experience. We hope to be of service to you for many years to come!

July 28, 2023

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Employee Rating

Make sure Tanya Ruiz is your service advisor, she’s the best! Outstanding customer service and communication! More

by FLORES.DANIEL426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much! We sincerely appreciate your business, and we're delighted Tanya provided you with all the support and insight you needed to make this a great experience. Please remember us the next time you have any automotive needs. Pleasant travels until then!

July 26, 2023

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Employee Rating

Tanya was very good about communicating about the progress of my car. The work was done in a timely manner. More

by D
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2023

Sierra Chevrolet of Monrovia responded

D, thank you for taking a moment to share positive feedback about your service visit! We're happy Tanya ensured a thorough, attentive experience, and returned you safely to the road in a timely manner. Please come see us again some day!

July 23, 2023

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Employee Rating

Tanya was so great! Chevrolet is fortunate to have her. She kept me up to date on the status of my car, and was accurate in what time it would be ready. More

by LAURADARLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks for taking the time to share your 5-star review! Your satisfaction means everything to us, and we're so happy Tanya made sure your visit was convenient and attentive. We hope to ensure the same circumstances at your next appointment. See you then!

July 22, 2023

Dealership Rating
Employee Rating

Great service and communication with tanya! Overall everyone I spoke to did excellent. Mechanic and technician did great work More

by pranesh626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for letting us know how great your service visit was! We're glad everyone you interacted with contributed to your overall satisfaction with this experience. We look forward to making your next appointment just as superb!

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