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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 27

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
316 Reviews
4.7

316 Reviews

Write a Review

Industry Experience

11 yrs, 4 mos

316 Reviews of Tanya Ruiz

August 01, 2023

Dealership Rating
Employee Rating

Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Mayra Neria, Will Cruz, Edwin Cardiel , Tanya Ruiz service department

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Aug 01, 2023

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 29, 2023

Dealership Rating
Employee Rating

great customer service, knowledgeable and professional staffs specially Tanya Ruiz. She's friendly and always has a smile on her face that make me feel welcome. More

by Huynhj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for your positive feedback on Tanya in our service department. We're pleased she always welcomes you and makes your automotive service a pleasant experience. We hope to be of service to you for many years to come!

July 28, 2023

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Employee Rating

Make sure Tanya Ruiz is your service advisor, she’s the best! Outstanding customer service and communication! More

by FLORES.DANIEL426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much! We sincerely appreciate your business, and we're delighted Tanya provided you with all the support and insight you needed to make this a great experience. Please remember us the next time you have any automotive needs. Pleasant travels until then!

July 26, 2023

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Employee Rating

Tanya was very good about communicating about the progress of my car. The work was done in a timely manner. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 27, 2023

Sierra Chevrolet of Monrovia responded

D, thank you for taking a moment to share positive feedback about your service visit! We're happy Tanya ensured a thorough, attentive experience, and returned you safely to the road in a timely manner. Please come see us again some day!

July 23, 2023

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Employee Rating

Tanya was so great! Chevrolet is fortunate to have her. She kept me up to date on the status of my car, and was accurate in what time it would be ready. More

by LAURADARLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks for taking the time to share your 5-star review! Your satisfaction means everything to us, and we're so happy Tanya made sure your visit was convenient and attentive. We hope to ensure the same circumstances at your next appointment. See you then!

July 22, 2023

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Employee Rating

Great service and communication with tanya! Overall everyone I spoke to did excellent. Mechanic and technician did great work More

by pranesh626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for letting us know how great your service visit was! We're glad everyone you interacted with contributed to your overall satisfaction with this experience. We look forward to making your next appointment just as superb!

July 21, 2023

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Employee Rating

Excelente servicio por parte de Tania muy buena para comunicarse con las personas que van More

by CSAUCEDO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Gracias por tomarse el tiempo para dejarle a Tania esta evaluacion positiva! Nos complace saber que ella le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar.

July 21, 2023

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Employee Rating

Everything went well and smoothly. ..Communication was very good ..and I was happy that it was washed...thank you.. More

by tonyex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Joe Jimenez , Terry Quinn, John Twiford

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Jul 24, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback! We're glad our service team handled your vehicle's needs with great care and thoroughness. We look forward to making your next appointment just as great!

July 18, 2023

Dealership Rating
Employee Rating

Thank you Tanya for always taking such great care of my vehicle. I’m very happy with the management as well. Very profesional and humble staff. More

by SarahMafyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Mayra Neria, Joe Jimenez, Will Cruz , Terry Quinn, John Twiford

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Jul 19, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review, Sarah! We're so happy Tanya handled your vehicle's service visit with great care and diligence. We hope you'll continue to choose Sierra Chevrolet for any future automotive needs!

July 18, 2023

Dealership Rating
Employee Rating

My service was great, the lady up front was very helpful and kind. I definitely will recommend anyone one to come out here. More

by Jimmyfehks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 19, 2023

Sierra Chevrolet of Monrovia responded

Hi, Jimmy! Thanks so much for your wonderful feedback. We're pleased our service team came through for you. Please don't hesitate to let us know when any of us may assist you again. It's always a pleasure!

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