Tanya Ruiz | Page 33

GREAT SERVICE, CAR WAS DONE WITHIN AN HOUR. WAITING AREA VERY CLEAN. EVERYONE SO NICE. WAITING AREA VERY CLEAN. EVERYONE SO NICE. More

by nelsonconstruction2 Verified Customer Verified Customer

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Very helpful and straight to the point with getting what I needed to get done. Would recommend 10/10 I needed to get done. Would recommend 10/10 More

by NICHOLASVILLAPUDUA Verified Customer Verified Customer

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Hi my name is Isaac and I have brought my car multiple times to sierra Chevrolet of Monrovia to get maintenance work and they have always done a good job and I want to take the time to thank one of there times to sierra Chevrolet of Monrovia to get maintenance work and they have always done a good job and I want to take the time to thank one of there employees name Tanya Ruiz she is very professional and takes the time to answer any question very helpful thank you ! More

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Allot better now! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! ! Terry the service director is a good guy!! Jeremy is also a great service advisor!! lThanks for taking good care of me when i go in for service!! 😉👍 More

by GINA.LIMON Verified Customer Verified Customer

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Great customer service from the team Terry John & Joe do a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks a great job for me The new diesel mechanic Jay is doing a great job on my fleet of trucks More

by PRECISIONELECTRIC Verified Customer Verified Customer

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Tanya was very friendly and helpful. Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on Other than that, I had a bad experience. When I got my car back, there was a greasy boot print on the passenger floor mat and greasy fingerprints on the dashboard. I also had to bring the car back because after the batteries were replaced, the charge level wasn’t working correctly, and they had to fix the software. They offered to clean the inside of the car when I brought it back for the software fix. They had my car all day, and when I went to pick it up the next morning, the software issue was fixed, but they did not clean up their greasy mess inside my car. When I brought it up, they offered to clean it, but I had appointments I couldn’t miss. It should have been done already. I have been going to this dealership and their service department with my two previous cars as well. This was the first time I ever had any issues like this. There are a couple of other service advisors there who definitely talk to you with an attitude like you are a nuisance to them for even being there. That’s fine with me. I will take my business elsewhere. More

by Al Verified Customer Verified Customer

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Check-in process was very smooth and the car was ready (and washed!) much sooner than I expected. (and washed!) much sooner than I expected. More

by EDDIEHHSU Verified Customer Verified Customer

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Tanya is very helpful and kind. I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you I always looking for her first when i go to Sierra Chevrolet of Monrovia because i feel comfortable when she is assist me with my vehicle. Thank you More

by EAR_ONE71 Verified Customer Verified Customer

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my car was there for a month, Tanya did her best but there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. there was very little information regarding the status of my car. i kept getting text messages instead of phone calls when i would call in. More

by oshalabi84 Verified Customer Verified Customer

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Service was fast and simple Gerardo answer my question regarding the retrofit for my traverse. regarding the retrofit for my traverse. More

by cesarcastaneda07 Verified Customer Verified Customer

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