Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 34

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
363 Reviews
4.8

363 Reviews

Write a Review

Industry Experience

11 yrs, 9 mos

363 Reviews of Tanya Ruiz

May 18, 2023

Dealership Rating
Employee Rating

Did recall work and the car was ready earlier than promised. It was a long process to get replacement hubcaps for the ones that were misplaced a couple of years ago when 2 tires were replaced, but th More

by edwardmnewman
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

May 22, 2023

Sierra Chevrolet of Monrovia responded

Hi, Edward! Thanks so much for letting us know the outcome of your visit to our service department to handle the repairs to your vehicle. We're happy our team provided you with their best efforts to make sure your Chevy is safe and pleasant to drive. Please don't hesitate to get in touch when we may assist you again!

May 09, 2023

Dealership Rating
Employee Rating

great service on my Corvette C8. Tonya provides great service. I will come back for my regular maintenance More

by chungkun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2023

Sierra Chevrolet of Monrovia responded

Fantastic! We look forward to your return visit, Chungkun. Thanks for taking a moment to recognize Tanya's excellence with your stellar review. We hope to be of service to you and your Corvette for years to come!

May 09, 2023

Dealership Rating
Employee Rating

Sierra Chevrolet’s service team is fantastic. Tonya Ruiz is knowledgeable friendly and keen in the needs of your car. I would recommend checking them out on your own for service needs! More

by pacea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

April 22, 2023

Dealership Rating
Employee Rating

People are friendly and job was done quick and well. I will return for next service. More

by LUHANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Hi, LUHANK! Thank you for sharing positive feedback on your visit to our service department. We're pleased we didn't keep you waiting too long and you were safely returned to the road after a thorough job. We wish you the safest of travels until your next appointment!

April 21, 2023

Dealership Rating
Employee Rating

Explains the issue with the car and try to return it as soon as it is complete. More

by JENCASIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Thanks for sharing positive feedback on your experience with our service team. It is our pleasure to assist you with your automotive needs in a way that is convenient and accommodating for you. We look forward to making your next appointment just as reliable!

April 21, 2023

Dealership Rating
Employee Rating

Great customer service. Very friendly staff. Free coffee in the lounge. Fast in and out service. More

by nan.yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Sierra Chevrolet of Monrovia responded

Hey, Nan.yu! Thank you for sharing positive feedback about your visit to our service department. We're glad your advisor made sure everything was handled efficiently to return you safely to the road in a timely manner. We look forward to doing the same at your next appointment. See you then!

April 04, 2023

Dealership Rating
Employee Rating

Joe was kind and prompt when I arrived to the dealership. Made sure I had all my questions answered thoroughly and never felt pressured More

by Rose
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Joe Jimenez , Terry Quinn, John Twiford

Apr 05, 2023

Sierra Chevrolet of Monrovia responded

Rose, thank you for letting us know how satisfied you were with Joe's assistance on this visit! We're glad he handled your vehicle's needs with great care and urgency. We hope to make your next appointment with us just as superb!

April 03, 2023

Dealership Rating
Employee Rating

Tanya Ruiz, was very attentive to my time and took care of me quickly. She even called me when my car was ready since the text messaging was not working properly. Overall quick service and took care of my More

by Bonny Tsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Sierra Chevrolet of Monrovia responded

Bonny, thanks for stopping by to give credit to Tanya for proper and thorough automotive service and communication. We're delighted she made sure your vehicle's needs were handled with urgency to get you safely back on the road in a timely manner. We look forward to working with you again some day!

March 28, 2023

Dealership Rating
Employee Rating

Tanya Ruiz was very helpful she offered me a ride to get breakfast, i will only return as long is she is there. The only thing i did not like was that the tv was not on in the waiting room. More

by Manuel
Recommend Dealer
Yes

March 23, 2023

Dealership Rating
Employee Rating

I ha Great service here professional service and everything that I asked for was done well More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing your 5-star review of our service team! We're always looking for ways to make your experience even better, and we're delighted this visit was a great value to you. We'll see you at your next appointment!

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