Over the years, I have chosen your dealership for all of
my vehicle purchases because I valued the service and trusted your team. As a loyal customer, I expected a higher level of communication, professiona
my vehicle purchases because I valued the service and trusted your team. As a loyal customer, I expected a higher level of communication, professionalism, and customer care than what I recently experienced. What has been most disappointing is not only the issue itself but also how it was handled. I left feeling that my concerns were not given the attention they deserved. Loyalty is built on trust and consistency, and this experience has caused me to question whether my business is truly valued.
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by fgonzalez14
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for sharing your experience with us. We truly value your loyalty, and it seems your recent visit did not meet the high standards we aim to provide at Sierra Chevrolet. Your feedback is important, and we understand your concerns regarding communication and professionalism. We encourage you to reach out to us directly so we can discuss your situation and work towards regaining your trust. Thank you for being a valued customer, and we hope to have the opportunity to improve your experience.
Sincerely, The Sierra Chevrolet Team
Friendly staff, fast service, great location, definitely
I recommend this dealership for services on your car!
I recommend this dealership for services on your car!
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by Jonathan
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Jonathan! We're thrilled to hear that you had a positive experience with our friendly staff and fast service at Sierra Chevrolet. Your recommendation means a lot to us! We look forward to seeing you again for your future car services.
Sincerely, The Sierra Chevrolet Team
Very professional and friendly.
He explained the work to me and kept me informed. Called me back when I texted him because I had a question.
He explained the work to me and kept me informed. Called me back when I texted him because I had a question.
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by JEWELS1390065
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We’re thrilled to hear that you had a professional and friendly experience with us at Sierra Chevrolet. Keeping our customers informed is a top priority, and we're glad to know that we were able to assist you promptly. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
The Sierra Chevrolet Team
Great service from start to finish!
Brought my vehicle in for its oil change and new tires and had the pleasure of working with Tanya, From the moment I pulled in she was incredibly we
Brought my vehicle in for its oil change and new tires and had the pleasure of working with Tanya, From the moment I pulled in she was incredibly welcoming and professional! Tanya explained exactly what the factory service entailed, and gave me an accurate price estimate upfront. 10/10 service! Thank you Tanya for your exceptional service as always!
Dora
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by DORAAG73
Verified Customer
Verified Customer
Service Price Transparency
Jul 30, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Dora! We’re thrilled to hear that you had such a great experience at Sierra Chevrolet, especially with Tanya. It’s fantastic to know she provided you with welcoming and professional service during your oil change and tire installation. We appreciate your kind words and look forward to seeing you again for your future service needs!
Sincerely,
The Sierra Chevrolet Team
They were courteous and professional.
Clean and neat service lounge to wait during the vehicle service.
Clean and neat service lounge to wait during the vehicle service.
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by IndyR
Service Price Transparency
Jul 15, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We appreciate your feedback and hope to see you again for your next service!
Sincerely, The Sierra Chevrolet Team
Service adviser was great very knowledgeable and fast to
attend me. Couldn’t be more happier with her service
attend me. Couldn’t be more happier with her service
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by marcosoto72
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review, Marco! We’re thrilled to hear that you had a great experience with our service advisor at Sierra Chevrolet. Your satisfaction is our priority, and we appreciate your kind words. We look forward to serving you again in the future!
Sincerely, The Sierra Chevrolet Team
Great Customer Service.
went in with an appointment and I was there for an hour.
went in with an appointment and I was there for an hour.
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by step1987
Verified Customer
Verified Customer
Service Price Transparency
Jul 14, 2026 -
Sierra Chevrolet of Monrovia responded
Thanks for sharing how things turned out! We're happy to hear that you had a great experience with our customer service at Sierra Chevrolet. We appreciate you taking the time to share your feedback and hope to see you again soon!
Sincerely, The Sierra Chevrolet Team
The service I received was good.
The staff that assisted me were informative and polite. Went in for an oil change and they made sure I got the best service possible.
The staff that assisted me were informative and polite. Went in for an oil change and they made sure I got the best service possible.
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by tkwelch9023
Verified Customer
Verified Customer
Service Price Transparency
Jun 23, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words! We’re thrilled to hear that you had a positive experience at Sierra Chevrolet and that our staff was able to assist you in getting the best service for your oil change. We appreciate your feedback and look forward to seeing you again for your next visit!
Sincerely, The Sierra Chevrolet Team
Excellent work and service.
Thank you. I’m a loyal customer of Sierra Chevrolet of Monrovia. GOD bless and loves us all.
Thank you. I’m a loyal customer of Sierra Chevrolet of Monrovia. GOD bless and loves us all.
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by romy509
Verified Customer
Verified Customer
Service Price Transparency
May 30, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your wonderful review! We truly appreciate your loyalty to Sierra Chevrolet of Monrovia and are thrilled to hear that you had an excellent experience with our team. We look forward to seeing you again soon!
Sincerely, The Sierra Chevrolet Team
People at the dealership are very helpful and I
appreciate it and thank you very much
appreciate it and thank you very much
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by JOHNSULLIVAN1
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2026 -
Sierra Chevrolet of Monrovia responded
Thank you for your kind words, John! We’re thrilled to hear that you found our team at Sierra Chevrolet helpful. Your appreciation means a lot to us. We look forward to assisting you again in the future!
Sincerely, The Sierra Chevrolet Team