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Tara Farmer
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453 Reviews
453 Reviews
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453 Reviews of Tara Farmer
June 02, 2018
Excellent The service was quick, on time and through. All service members were very polite and friendly. I will return for all future service work on my vehic The service was quick, on time and through. All service members were very polite and friendly. I will return for all future service work on my vehicle. More
by GARYREYNOLDS
Verified CustomerOther Employees Tagged: Shawna Mays , Tom Bray
Helpful 
May 27, 2018
First time with a new Advisor - he was deplorable We are 15 year customers of Byers, have bought 3 cars here, and ALWAYS do all the recommend service on our Toyota Sequoia. Our service records are st We are 15 year customers of Byers, have bought 3 cars here, and ALWAYS do all the recommend service on our Toyota Sequoia. Our service records are stellar and we've spent a lot of money in the service department with this dealership. For Service, we have always been fortunate to have either Tara or Josh as our service advisor, EXCEPT THIS TIME Tara in particular is AMAZING. Josh has since left :-(. When we called in to schedule this visit, Tara was out and we discovered Josh had left so we scheduled with a new advisor, Tony R. He scheduled the appointment OK HOWEVER, after they looked over the vehicle, Tony told us we needed service that was a whopping $400 on top of already spending $500. We thought the service he told us we needed had already been done so we asked him to check. He came back and said it had not so we told them to go ahead and do the service because we were at work and couldn't pull the service records ourselves since they were at home. We trusted Byers because in the past, we haven't had any reason to think differently. Well, as it turn out, the service HAD been done and we were left feeling taken advance of and wondering if there were ethical issues with this advisor. Additionally, we told him that we had a 10% coupon and asked him to apply it to the order. He said he would.....well, no surprise, he didn't...which made us question his motives even further. We were very frustrated and angry! Fortunately, and to Byers credit, when I called in to talk to Tara and told her our concerns, she immediately said she'd look into it and get back with me. Twenty minutes later she called and verified my concerns and immediately offered a refund on the spot. In the end, the right thing was done here or we'd be calling the owner and posting everywhere on social media. We appreciate that Byers made this right. Know that if you get Tony R was your advisor, check your bill and don't believe that you need the service because he can't be trusted. Byers can....as was validate here as again, they did the right thing, however, Tony R cannot be trusted, his follow through is supremely lacking, and he's incapable of thoroughly looking through service records! Tony R doesn't have a box below or we'd check it. More
by K Miller
May 26, 2018
unbelieveable service staff Excellent experience. Accomodating, friendly and professional. What more can you ask for? It was free as it was under warranty! They work as a team Excellent experience. Accomodating, friendly and professional. What more can you ask for? It was free as it was under warranty! They work as a team to satisfy my particular needs which are not always easy. More
by SCOUT1
Other Employees Tagged: Josh Lewis, Bill Smith
May 26, 2018
Outstanding service. Always dependable and reliable. I appreciate the kindness and thoughtfulness Josh and Tara have extended to me over the last five years I have owned Always dependable and reliable. I appreciate the kindness and thoughtfulness Josh and Tara have extended to me over the last five years I have owned my 2013 Toyota Tundra. No other service department has touched my Tundra. I have enjoyed our relationship. Keep up the good work. More
by JAMES.FERGUSON
Other Employees Tagged: Josh Lewis
May 25, 2018
Attentive, professional customer service Tara and Daniel are awesome examples of excellent customer service. Attentive and empathetic to my needs. I am confident that I will be treated as a h Tara and Daniel are awesome examples of excellent customer service. Attentive and empathetic to my needs. I am confident that I will be treated as a human being and not a number or a service. More
by KATHYSCOTT563
Other Employees Tagged: Dan Kelley
May 21, 2018
Service Excellent customer service received by Tara Farmer. No hesitation in referring family, friends, coworkers, etc to Byers Toyota service department for Excellent customer service received by Tara Farmer. No hesitation in referring family, friends, coworkers, etc to Byers Toyota service department for their auto service needs. More
by MASKOVIC.KOBAY
May 18, 2018
All Star Service Personal Attention, excellent service. Repeat customer~would highly recommend sales and service. Convenient scheduling options available. On-site fi Personal Attention, excellent service. Repeat customer~would highly recommend sales and service. Convenient scheduling options available. On-site financing available. Clean well lit lot and immaculate waiting-room. More
by Prius C
Other Employees Tagged: Pam Bishop, Josh Lewis, Darryl Becker , Dan Kelley
May 16, 2018
Prompt and Professional Having an appointment always helps and the service advisors try to accommodate your needs and time table. Everyone was friendly and took care of every Having an appointment always helps and the service advisors try to accommodate your needs and time table. Everyone was friendly and took care of everything that needed to be done. Planning for a trip in the near future and this service puts my mind at ease that the car is in proper working order. More
by RMAYO2001OK
Other Employees Tagged: Todd Garverick, Pam Bishop, Josh Lewis, Brian Dooley, Bill Smith , Dan Kelley
May 15, 2018
AC Issue Tara was great to work with in resolving my air conditioning issue with my 2017 Camry. She was very courteous and professional. I would recommend By Tara was great to work with in resolving my air conditioning issue with my 2017 Camry. She was very courteous and professional. I would recommend Byers service center to anyone. More
by RTB1958
May 15, 2018
Friendly, efficient Got my first free oil change, plus all fluids got checked out, fast, efficient, smooth. Everyone was friendly and professional. I have used Byers befo Got my first free oil change, plus all fluids got checked out, fast, efficient, smooth. Everyone was friendly and professional. I have used Byers before and will continue. More
by PACKERMAN5238
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