"This was a fantastic experience from start to finish. I..."
- Jesse Novotney
This was a fantastic experience from start to finish.
I walked into the dealership with my 5y/o daughter and 8y/o son. Tarik and the entire staff made both me and - more importantly - my kids feel very welcome. One of the sales reps had a treasure chest full of toys, letting each kid pick one out. And Brent the sales manager came by and gave each kid a $10 Target gift card to thank them for behaving so well.
I looked at three different cars with Tarik. Each was priced very fairly, even competitive with discount online retailers like Carvana and Vroom. They also did not bother making a low-ball offer on my trade. They brought out a list of recently auctioned models similar to mine, and we came up with a fair offer together. Out of 4 dealers, they gave me the best offer by +15%, and there was really no negotiating.
I cannot say enough good things about Tarik's level of service and no-pressure sales approach. Obviously a dealership wants to and must sell cars. But Tarik is a human who approaches life with his kindest foot forward. His intention to help connect me and my family with a vehicle that would bring us joy was foremost throughout the entire process. The fact that he was selling me a car was more of a secondary goal.
Finally, as a car enthusiast, it would seem that you cannot beat a BMW. My 2017 M240i is the perfect balance of performance, comfort and luxury. Extremely pleased with my purchase.
"Tarik Graham and BMW of West St Louis are amazing! We had..."
Tarik Graham and BMW of West St Louis are amazing! We had a very pleasant experience buying our new vehicle. Tarik and everyone we spoke with was professional and courteous. We live several states away from the dealership and our vehicle was delivered to us. Absolutely love the car and truly enjoyed our experience with Tarik and BMW of West St Louis. Will definitely contact them for future purchases.
"We've purchased several vehicles over the past few years..."
We've purchased several vehicles over the past few years and this was our best overall experience. I inquired about a vehicle on a Sunday. I did not expect an answer since the dealership was closed, but Tarik answered me right away and offered to answer any additional questions I may have. We scheduled an appointment the following day.
We were greeted as soon as we walked into the dealership. The owner was also there and he went out of his way to greet us and every one else that walked in.
Tarik was great to work with. He answered all of our questions, did a fantastic job showing us the vehicle we were interested in and we never felt like he was pressuring us to buy.
Thank you Tarik-- we love our x3!
"One of the better car purchasing experiences we've had!..."
One of the better car purchasing experiences we've had! Veronica Tran is top notch, and easy to work with. We all dread the process of buying a new car, but she and her team made the experience quick and easy.
"Thanks Tarik and Bob! During the purchase we got a great..."
- Sean S.
Thanks Tarik and Bob! During the purchase we got a great price and helpful info about our new X7. Tarik is super friendly. Bob (the Biz Mgr) gave us what we needed with no curveballs (which can sometimes happen during the finance and insurance part of the dealer experience).
"Very knowledgeable and proved committed to finding the..."
Very knowledgeable and proved committed to finding the car that I would like. After I waited to long to decide on the car I originally came to see, a few weeks later Tarik called me about a vehicle he thought I would like. He was correct! I bought that vehicle and appreciated his service.
"Would like to thank everyone at BMW of West St. Louis for..."
Would like to thank everyone at BMW of West St. Louis for the hospitality and extended knowledge for the awesome, painless buying of a vehicle. Please stop by and see Tarik and he will help you get in a ride you will really enjoy. Thanks a lot we will be seeing you again.
"Absolute wonder experience workin with Tarik. He was..."
Absolute wonder experience workin with Tarik. He was knowledgable and helped me understand so much about my BMWX5 that many other dealerships had not. I am so impressed a could not recommend him enough! My new salesman!!
"Our salesman, Tarik, was very professional and attentive...."
Our salesman, Tarik, was very professional and attentive. Our overall experience with this dealership was very good. This is the second car we have bought through them.
"Tarik was awesome to work with! It was a super smooth..."
Tarik was awesome to work with! It was a super smooth process and the finance team was very helpful also. I absolutely love the car!