Tatiana Jinneman

I took my car in for an inspection and they found 5 recalls that needed to be taken care of . Not only did they do this in a timely manner but I also received a loaned vehicle that was outstanding. I e recalls that needed to be taken care of . Not only did they do this in a timely manner but I also received a loaned vehicle that was outstanding. I enjoyed the service , customer service && literal hands on experience . The entire staff is exceptionally knowledgeable, professional and great to work with . 10/10 experience. More

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It was very enjoyable and professional atmosphere. Our salesperson Peyton was very knowledgeable and helpful. Our salesperson Peyton was very knowledgeable and helpful. More

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Worst experience. Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the Car sold to me was used, had scratches and a dent. It was not cleaned either; but instead cleaning products and a bucket provided for me to clean the supposedly “new” car. I will never visit this dealership AGAIN periodt. Thank you Tatiana, Micheal Bolling and the leadership team for this saddening experience. More

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Rahsaan was extremely kind and great in assessing what was important to me in my search for a new car. He was very accommodating and everyone was considerate of time. Tatiana was lovely on the phone and p was important to me in my search for a new car. He was very accommodating and everyone was considerate of time. Tatiana was lovely on the phone and put me on the schedule right away and chris handles the finance portion with great explanation while also being timely. You can tell the culture of the cool springs location is wonderful and all the team genuinely seems to enjoy their jobs! More

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This was the best experience I’ve ever had buying a car! Rahsaan was helpful and honest the whole way through and the rest of the staff were as nice and helpful as can be. Highly recommend Rahsaan was helpful and honest the whole way through and the rest of the staff were as nice and helpful as can be. Highly recommend More

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Everything covered thoroughly, excellent buying experience! Would definitely buy from this dealer again. Walk around was complete, made my wife and I feel very comfortable. experience! Would definitely buy from this dealer again. Walk around was complete, made my wife and I feel very comfortable. More

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Very easy to work with nice, courteous and respectful. Would definitely recommend purchasing a car with them Would definitely recommend purchasing a car with them More

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We were looking for a specific color and package. Genesis concierge set us up with Cool Springs and Joe found our perfect car. We were traveling a distance so they had all of the paperwork ready to Genesis concierge set us up with Cool Springs and Joe found our perfect car. We were traveling a distance so they had all of the paperwork ready to go for us. We couldn’t be happier. We highly recommend Joe. He was amazing in making the whole process so easy and fast. I would definitely make the trip again for my future cars. More

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Really enjoyed the experience. Sonny was great to work with. Very personable and professional. No high pressure sales tactics. Also appreciate working with Tatiana, the internet Sonny was great to work with. Very personable and professional. No high pressure sales tactics. Also appreciate working with Tatiana, the internet sales manager. She was very responsive to all my questions, also very professional and quick to respond. Highly recommend Sonny, Tatiana and this dealership. More

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Rahsaan & Tatiana were great to work with. They were very detailed & transparent. Would definitely recommend Hyundai of Cool Springs. They were very detailed & transparent. Would definitely recommend Hyundai of Cool Springs. More

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